4/10 Poor
Stephanie
Travelled with group
11 Aug 2025
Disliked: Staff & service, property conditions & facilities
The room stunk of stale cigarette smoke and had no deadbolt on the door. (This does not make any woman comfortable especially when traveling alone with a child) The toilet seat was not attached to the toilet so every time you had to sit you thought you were going to take a ride through the wall. The filters in the air conditioner were absolutely filthy and extremely overdue to change. The mattress had extended its stay and belonged in the dump (very uncomfortable). The fridge was rusted inside and out. It says online that breakfast is included….. Forget about that there isn’t even coffee available!!!!! I tried to go into the office three times to address the issues and nobody was ever there. I finally spoke with Ray who was extremely apologetic, claimed he didn’t know about the issues and was willing to refund the stay. He originally said he was completely booked and owns three other locations. I was calling somewhere else when he said that he could refund one night and put us in a different room. I asked to see the other room first. Ray said that maintenance would fix the issues Monday or Tuesday (needed parts), however he rented the room out to someone else the same night…..
The second room was better besides the nails sticking out the door frame and barely attached to the wall
They use the pool area for storage so as long as you don’t mind the boxes, bikes, mattresses and equipment it is warm in the room. The water was too cold for my liking however my son enjoyed it!
Stephanie
Stayed 2 nights in Aug 2025