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Abbey on Roma Hotel & Apartments

3.0 star property

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Front of property
Standard Apartment, 1 Bedroom | Living area
Outdoor pool, pool loungers
Standard Apartment, 1 Bedroom | Living area
Superior Apartment, 1 Bedroom | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
160 Roma Street, Brisbane, QLD, 4000
  • Place, Roma Street Parkland
    ‪5 min walk‬
  • Place, Brisbane City Hall
    ‪5 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

8.0 out of 10
Very good
(25 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior One-Bedroom Apartment

  • Sleeps 2

Standard One-Bedroom Apartment

  • Sleeps 2

View all photos for Deluxe One-Bedroom Apartment

1 bedroom, individually furnished, desk, laptop workspace

Deluxe One-Bedroom Apartment

  • Sleeps 2

Similar properties

Interior
Great Southern Hotel Brisbane
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,003 reviews
The price is €80
includes taxes & fees
8 Feb - 9 Feb
Great Southern Hotel Brisbane

About this property

Abbey on Roma Hotel & Apartments

Hotel with an outdoor pool, 8-minute walk to Queen Street Mall
An outdoor pool, a restaurant, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and dry cleaning. Weekly housekeeping is available.
Abbey on Roma Hotel & Apartments offers 45 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. These individually furnished accommodations include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include shower/tub combinations and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Our customers tell us they can't get enough of the helpful staff at Abbey on Roma Hotel & Apartments. During your stay, you're just a quick walk from Queen Street Mall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Within a 10-minute walk of Queen Street Mall and Roma Street Parkland
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Abbey on Roma Hotel & Apartments offers its guests an outdoor pool and a sauna. A terrace, multilingual staff, and tour/ticket assistance are also featured at Abbey on Roma Hotel & Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Brisbane hotel is smoke free.

Abbey on Roma Hotel & Apartments has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 30 per night)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 16 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 20.00
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 4.4 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 4:00 PM) and Saturday - Sunday (9:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 9 AM-6 PM on Sundays and 9 AM-5 PM on Public Holidays.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per stay.
  • Cribs (infant beds) are available for AUD 20 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30 per night
  • Early check-in fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 4.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Abbey Apartments Brisbane
Abbey Brisbane
Abbey Roma Hotel Apartments Brisbane
Abbey Roma Hotel Apartments
Abbey Roma Brisbane
Abbey Roma
Abbey On Roma & Apartments
Abbey on Roma Hotel Apartments
Abbey on Roma Hotel & Apartments Hotel
Abbey on Roma Hotel & Apartments Brisbane
Abbey on Roma Hotel & Apartments Hotel Brisbane

Abbey on Roma Hotel & Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 223 out of 1000 reviews
Rating 8 - Good. 408 out of 1000 reviews
Rating 6 - Okay. 207 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

6/10 Okay

Dean

Business traveller
Liked: Cleanliness, property conditions & facilities
Room in good condition. Online iformation extremely useful. Receptionist was cordial.
Stayed 2 nights in Oct 2025

8/10 Good

Kelly

Stayed 1 night in Oct 2025

6/10 Okay

David

Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

4/10 Poor

Maria

Travelled with partner
Not as described no oven as stated no bathtub as stated requires cleaning and painting
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely stay here, so conveniently located to the city. Could do with the kitchen being renovated.
Stayed 3 nights in Sep 2025

2/10 Terrible

Peter

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
After I booked at this place got a written notice that the premises were impacted by a noise problem. The problem and its cause were described. Missing from this notice about the notice was that it was 24/7 and that it was very, very loud. Large pipes were being dropped on concrete and there was near constant jack hammering. I measured the sound level at the entrance to the balcony, it was 72 dB , putting it in the range of very loud music. The owner of the site had 'compensated' for this by providing ear plugs, to supposedly help peoples sleep at night. Under Australian consumer law a good or service must be fit for service. This room and this place was not fit for purpose and the owner knew that when they took my booking. I left there the same day that I arrived. I did not stay any nights there. I am asking for a full refund. How can the owners of Abbey on Roma Street improve their offering of accommodation? By being fully, frankly and brutally honest about the very high noise levels on their website. Consumer of goods and services have a right to be fully informed before they make choices
Stayed 4 nights in Sep 2025

8/10 Good

Giles

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location

It is dated and the room smelt weird but what do you expect for the price. Great location and quiet, spacious and secure room. Fine for the night and to explore Brisbane on foot. Couldn't be closer to Roma St Station and airport train.
Stayed 1 night in Aug 2025

2/10 Terrible

Shivansh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was constant construction going on and I had to use ear plugs to sleep. The property wasn’t in the best shape and rooms very fairly old with the aircon making a lot of noise
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness
Noisy
Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Mark

Travelled with partner
We had stayed at Abbey on our last visit to Brisbane 6 years ago and remember being pleasantly surprised at the size and facilities for the money. However, despite booking a 'superior ' apartment it was definitely a step down from our previous room. After verifying with reception that we had actually been given a 'superior ' room, we stated our dissatisfaction and, to be fair, were moved to a 'deluxe ' room at no extra cost for our next 2 nights which was an improvement. From what I was told Abbey manage the building but the individual apartments are owned by a variety of different people so it's a bit pot luck what quality of room you get. Which is a shame as it's a convenient location being literally over the road from the Roma street railway station and a short walk from the King George area with all it's shops and eateries. It is of course at the lower end of the budget scale but the 2 star rating is more of a reflection of our disappointment compared to our previous experience.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Room comfort
Bed was not queen type but just placing 2 single beds side by side, which is uncomfortable due to pocket in the middle. Road work was performed through the night and too noisy to sleep. It’s not hotel issue, but I would recommend guest to consider it.
Stayed 2 nights in Aug 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

My second stay here, so convenient. Across the road from roma street station and a short walk from the cbd. Will be back
Stayed 3 nights in Jul 2025

6/10 Okay

Angela

Liked: Staff & service
We were going to the rugby at Suncorp stadium so very convenient. The property was spacious but very tired and in need of an upgrade. It didn’t smell fresh but stale. The windows are single glazed and faced onto Roma St station. This has major building works which go on loudly until all hours. Curtains are thin and don’t keep out the light. Reception staff pleasant and helpful.
Stayed 2 nights in Jun 2025

6/10 Okay

Rosemary

Liked: Room comfort
Disliked: Property conditions & facilities
It was convenient for the time of day, the electrics needs updating and a good paint job, needs ventilation in the bathroom
Stayed 1 night in Jun 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in Brisbane with a really comfortable bed. The washer/dryer in our room was also very handy.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and helpful staff. Always a great place to stay and super convenient location!
Stayed 1 night in May 2025

10/10 Excellent

AHYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Extremely noisey! At the moment...

I would not recommend staying at this hotel until the work at the train station is completed. They do not have any type of glazed windows and the works sounded like they went all night, especially at 4am!!! Maybe request a room that doesn't face the station for a good nights sleep or stay away until.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

GRETA

Getting in was a problem. had to ring for assistance. Amenities in the room very basic. Could not get on to the balcony. As we booked in late at 8pm and left early at 6am we did not encounter any staff. As we were told there was noise but not over the top.The only good thing is the convenience to the train!
Stayed 1 night in May 2025