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Best Western Plus North Lakes Hotel

4.0 star property

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Photo gallery for Best Western Plus North Lakes Hotel

Exterior
Terrace/patio
Property entrance
Exterior
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
22 Lakefield Drive, North Lakes, QLD, 4509
  • Place, Westfield North Lakes
    ‪5 min walk‬
  • Place, WF Roberts Reserve
    ‪3 min drive‬
  • Place, North Lakes Resort Golf Club
    ‪4 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Balcony, Lake View

Executive Room, 1 King Bed, Balcony, Lake View | Lake view

Executive Room, 1 King Bed, Balcony, Lake View

9.4 out of 10
Exceptional
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Accessible, Non Smoking

Executive Room, 2 Single Beds, Accessible, Non Smoking

Executive Room, 2 Single Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Executive Lake View Room With Balcony

Premium bedding, minibar, in-room safe, desk

Executive Lake View Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom

Accessible Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Multiple Beds, Non Smoking, Balcony

  • Lake view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 King Bed, Accessible, Balcony

Standard Apartment, 1 King Bed, Accessible, Balcony

Standard Apartment, 1 King Bed, Accessible, Balcony

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Garden View

In-room dining

Deluxe Suite, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mobility Accessible One Bedroom King Apartment Roll In Shower And Balcony

  • Sleeps 2

View all photos for Superior Two Bedroom Two King Apartment

Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Two King Apartment

  • Sleeps 4

Deluxe Two Bedroom Two King Apartment With Balcony

  • Sleeps 4

Deluxe One Bedroom King Apartment with balcony

  • Sleeps 2

Deluxe King Suite with Balcony and Garden View

  • Sleeps 2

Deluxe Room With Lake View

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 2

Standard Apartment

  • Sleeps 2

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About this property

Best Western Plus North Lakes Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Best Western Plus North Lakes Hotel offers 81 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This North Lakes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus North Lakes Hotel. During your stay, you're just a quick walk from Westfield North Lakes. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by car from Westfield Chermside and 15 minutes from Brisbane Entertainment Centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus North Lakes Hotel. Free self parking is available.

This 4-star North Lakes hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
Boardwalk Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 9 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boardwalk Cafe

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 9.0 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus North Lakes
Best Plus Lakes Hotel Lakes
Best Western Plus North Lakes Hotel Hotel
Best Western Plus North Lakes Hotel North Lakes
Best Western Plus North Lakes Hotel Hotel North Lakes

Best Western Plus North Lakes Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 710 reviews
Rating 8 - Good. 192 out of 710 reviews
Rating 6 - Okay. 36 out of 710 reviews
Rating 4 - Poor. 16 out of 710 reviews
Rating 2 - Terrible. 4 out of 710 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cameron

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025

10/10 Excellent

rhea

Stayed 1 night in Jan 2026

10/10 Excellent

Leanne

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Debbie, Maryborough

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, easy parking. On site cafe food and entertainment.
Stayed 1 night in Jan 2026

10/10 Excellent

anna

Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and pleasant surroundings
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Stayed 1 night in Dec 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable. Staff were friendly. Parking was easy. Location was great with plenty of shops and activities within walking distance.
Stayed 4 nights in Jan 2026

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes every thing
Stayed 8 nights in Dec 2025

10/10 Excellent

Lindsey

Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the bed and pillows were very comfortable. The shower was great too, spacious with good water pressure. All staff were very welcoming and friendly. The restaurant is an absolute must to visit. Very relaxing watching the black swans on the lake and food is plentiful and lovely.
Stayed 5 nights in Dec 2025

6/10 Okay

Suresh

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The receptionist was so unfriendly and rude, the check in and out both done while she was looking at her computer and didn't look at the face and no greetings
Stayed 3 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and the food very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff all excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

8/10 Good

Josie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy location. The whole place was clean. Car chargers are handy but only available to use during reception opening times, so this isn’t ideal if you’re not staying during the day. Boardwalk cafe was lovely and convenient too
Stayed 1 night in Nov 2025

10/10 Excellent

Tia-Marie

Stayed 1 night in Nov 2025

6/10 Okay

Ahmad

Liked: Cleanliness, amenities
bathroom needs renovation and beds are not the best
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Nice restaurant/ cafe.
Stayed 2 nights in Nov 2025

8/10 Good

Jamilla

Stayed 2 nights in Nov 2025