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Emporium Hotel South Bank

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Photo gallery for Emporium Hotel South Bank

A rooftop infinity pool with lounge chairs and umbrellas, overlooking a city skyline and a river.
Creator video - submitted by timetraveller
A modern hotel room with a city view, a bar area, and a dining space.
A hotel room with a large bed, a desk with a chair, a view of a cityscape and palm trees through a sliding glass door.
A modern lobby with a piano, seating area, and decorative elements.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
267 Grey St, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪1 min walk‬
  • Place, Queensland Performing Arts Centre
    ‪9 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Exquisite Suite with Free Wifi

A hotel room with a large bed, a round table, a desk, and a chair. The room has a large window with a city view.

Exquisite Suite with Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Vista Twin Suite with Free Wifi

A hotel room with two beds, a desk with a chair, a lamp, and a view of the cityscape.

Vista Twin Suite with Free Wifi

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Vista King Suite with Free Wifi

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Vista King Suite with Free Wifi

9.6 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for River City King Suite with Free Wifi

A hotel room with a large window, a bed, a round table, and a chair.

River City King Suite with Free Wifi

9.8 out of 10
Exceptional
(20 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for River City Twin Suite with Free Wifi

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

River City Twin Suite with Free Wifi

10.0 out of 10
Exceptional
(12 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Emporium Suite with Free Wifi

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through large windows.

Emporium Suite with Free Wifi

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Vista King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite With Free Wifi

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Vista Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite With Free Wifi

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite With Free Wifi

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium River City King Suite with Free Wifi

A hotel room with a large window, a bed, a round table, and a chair.

Premium River City King Suite with Free Wifi

10.0 out of 10
Exceptional
(21 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban Vista King Suite with Free Wifi

A modern hotel room with a large bed, a desk, a chair, and a round table.

Urban Vista King Suite with Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Poolside Cabana Suite Free Wi-Fi

A hotel room with a large bed, a desk with a chair, a view of a cityscape and palm trees through a sliding glass door.

Poolside Cabana Suite Free Wi-Fi

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Frangipani Suite with Free Wifi

A modern hotel room with a large bed, two bedside tables, a view of a cityscape and a body of water, and a balcony with a chair.

Frangipani Suite with Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Emporium Hotel South Bank

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the pool at Emporium Hotel South Bank. During your stay, you're just a quick walk from South Bank Parklands. You'll find features like free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Steps from South Bank Parklands and 9 minutes by foot from Brisbane Convention and Exhibition Centre
  • Airport shuttle service available for a fee
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 10 2026 to August 22 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cribs (infant beds) are available for AUD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 45 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
The listed parties/events policy applies to Frangipani Suite bookings only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1005 reviews
Rating 8 - Good. 114 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in a great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Vaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Staff are excellent and so are the rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, perfect location to walk around the south bank.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating, food was excellent and all services were perfect
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very helpful and friendly staff, amazing views from the pool very relaxing!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely and comfortable stay. One of our favourite hotels in Brisbane
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything to like about a stay here , facilities incredible staff even more incredible
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

RUDOLF L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concierge, housekeeping and cleanliness of room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good location and great amenities. Staff are super i e
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were excellent, staff were very helpful and rooftop facilities were brilliant. Heated pool, sauna, steam room, cold plunge and gym.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room comfy bed and exceptional customer service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay at The Emporium, great location, very attentive staff. Love the cafe for breakfast, nothing is too much trouble for staff. Can't wait for our next stat, our home away from home.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay rooms magnificent staff very helpful and friendly roof top bar superb
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Whole stay was fantastic. Great location and lovely room
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn't stay anywhere else when in Brisbane. Excellent hotel, awesome staff, rooftop pool and bar. Cannot fault.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

NATALIE

Liked: Cleanliness, staff & service, amenities
Great location, close walking distance to main attractions. Great room and wonderful staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and efficient staff, great facilities.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Really good valet parking. Great views.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and the sauna/ steam room. Belle Epoque breakfast was beautiful! Staff couldn’t have been more responsive and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Staff were super helpful, room was amazing the views were fantastic definitely recommended.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, amenities
Room was gorgeous, amazing view and staff were super accommodating. We were able to check in early and the location was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff that showed the highest professionalism at all times, well appointed rooms that were very clean. Rooftop bar was stunning, wine bar was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The hotel and staff made celebrating our wedding anniversary very special. Always love staying here.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
Everything was excellent, the room, the food, the service
Stayed 2 nights in Jan 2026