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Emporium Hotel South Bank

5.0 star property
VIP Access

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Photo gallery for Emporium Hotel South Bank

River City Twin Suite
Frangipani Suite | Living area
Frangipani Suite | Wardrobe
4 bars/lounges
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    ‪1 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Treasury Casino
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Exquisite Suite

1 bedroom, minibar, in-room safe, desk

Exquisite Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City Suite

Premium River City Suite

Premium River City Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite | Living area

Frangipani Suite

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite

Pool Side Cabana Suite

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista Suite

1 bedroom, minibar, in-room safe, desk

Urban Vista Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Vista King Suite

1 bedroom, minibar, in-room safe, desk

Vista King Suite

9.6 out of 10
Exceptional
(30 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

1 bedroom, minibar, in-room safe, desk

River City King Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite

1 bedroom, minibar, in-room safe, desk

River City Twin Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite

1 bedroom, minibar, in-room safe, desk

Emporium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Emporium Hotel South Bank

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the pool at Emporium Hotel South Bank. During your stay, you're just a quick walk from South Bank Parklands. You'll find features like free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body scrubs, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Steps from South Bank Parklands and 9 minutes by foot from Brisbane Convention and Exhibition Centre
  • Airport shuttle service available for a fee
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cribs (infant beds) are available for AUD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
The listed parties/events policy applies to Frangipani Suite bookings only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1003 reviews
Rating 8 - Good. 115 out of 1003 reviews
Rating 6 - Okay. 31 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a city stay
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Always the perfect place for a long weekend. Love staying here. But my car was to big for their carpark
Stayed 2 nights in May 2025

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

kellie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Short stopover

Short trip to Brisbane. Hotel very modern, great rooftop bar with excellent service at breakfast and extremely slow at night. Good food on both occasions. Rain stopped us using the pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lachlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible
Stayed 2 nights in Apr 2025

10/10 Excellent

ROBYN

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Very average Over priced Would never return, even at half the high price
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understanding that we were an elderly couple. We were surprised by the modern aspect of the hotel. But we loved it. Great staff. Great food. We were there for a special celebration. Our family appreciated the care of us by the staff. The valet staff were great when we encountered heavyy rain. We were going to qpac for a performance. We loved the hotel, particularly the staff. Our room was wonderful. Thank you.
Stayed 2 nights in Mar 2025

10/10 Excellent

KARLO, Palm Beach Gardens

5 stars
Stayed 3 nights in Mar 2025

8/10 Good

James

Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an outstanding hotel! Extremely cordial staff. Beautiful room. Great bathroom! Very clean hotel and excellent location. 10 out of 10.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller

Huge minibar overcharge

I asked for the minibar to be cleared which was done. Hotel then automatically changed me $98 for the contents of the minibar after I had checked out. Beware
Stayed 2 nights in Mar 2025

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give 6 stars for service - the stay and the staff were wonderful! Celebrated my mums birthday and they truly made her feel very special. Would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine, Newport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very upmarket
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool and rooftop bar, ice bath, steam and sauna awesome, rooms great, mirrored surfaces need cleaning better, most of the top rooms are infront of the lifts and thus super noisy, switch panels need covering at night for blackout.
Stayed 2 nights in Feb 2025

10/10 Excellent

shari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our first stay in Brisbane and my husband was very upset I hadn't booked it on our return when we came back just to catch our flight back to the states. I booked next to the airport and won't make that mistake again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sienna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and well designed
Stayed 2 nights in Feb 2025

10/10 Excellent

kristie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, always such a nice stay. Best location. Pool area is so nice and relaxing and the sauna and cold plunge room is so beautiful it’s like a mini soak spa Rooms are a such a good size. Bathroom is also so spacious with seperate jet bubble bath and shower. Staff and lovely and accommodating So much to do in the hotel and the area around. 10:10
Stayed 1 night in Feb 2025