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Hotel Grand Chancellor Brisbane

4.0 star property
VIP Access

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Photo gallery for Hotel Grand Chancellor Brisbane

Property amenity
Terrace/patio
Superior Suite | View from room
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪5 min walk‬
  • Suncorp Stadium
    ‪2 min drive‬
  • Brisbane Convention and Exhibition Centre
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive King Room

Executive King Room

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Living area

Superior Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room - High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room - High Floor with Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe King Room with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room with Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds OR 2 King Beds

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About this property

Hotel Grand Chancellor Brisbane

Hotel with a fitness center, a quick walk to Roma Street Parkland
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Grand Chancellor Brisbane. During your stay, you're just a quick walk from Roma Street Parkland. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Roma Street Parkland and 12 minutes by foot from Queen Street Mall
Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Grand Chancellor Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Frescos Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 19 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

This hotel is always my go to when in town. Great location and facilties, quiet but walkable to city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, good service, rooms can be a bit noisy if you have a noisy neighbour, but otherwise a great experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Chook

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good
Stayed 2 nights in Jan 2025

10/10 Excellent

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Azhar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property with great setting. ONly thing would be a little bit by 5min out of main town setting.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay....service was on point
Stayed 1 night in Dec 2024

6/10 Okay

Paris

Liked: Cleanliness, staff & service
TV did not work. We told reception about this and no one came and fixed it…
Stayed 1 night in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the room was fantastic with a comfy bed and great air con
Stayed 1 night in Dec 2024

6/10 Okay

Renee

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family room. Hotel refurbished and in good condition.
Stayed 2 nights in Dec 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Dec 2024

10/10 Excellent

Sioni

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for Business trips

Upgraded to higher room which was nice. Smallish room but sufficient for a work trip. Room service menu is good. Undercover car park. Not in the heart of the city which is good for me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was very clean & today. The room & bed very comfy. All staff were welcoming & friendly & the food was great especially the night time dinning in Frescos. Highly recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann-Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just lovely.

Perfectly located near St Andrews hospital. Excellent room and service. Great amenities, great food, and friendly staff .
Stayed 2 nights in Dec 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Heat service and very convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable stay that is close to everything

Really enjoyed the convenience of this hotel. Would stay again for work or pleasure. Service was really good...hats off to the efforts, kindness and friendliness of Kaela in the restaurant and bar to make our families stay special.
Stayed 4 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n Clean
Stayed 1 night in Nov 2024

6/10 Okay

HOPE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024