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Mercure Brisbane Garden City

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Brisbane Garden City

Exterior
Two people sitting on a bed with pillows, one holding a plate of food and the other holding a pizza.
A courtyard with outdoor seating, a palm tree, and a building with blue-framed windows.
A buffet setup with various food items and beverages.
A modern kitchen with two stainless steel sinks, wooden cabinets, and a white countertop.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Place, Westfield Garden City Shopping Mall
    ‪3 min walk‬
  • Place, BTP Conference & Exhibition Centre
    ‪3 min drive‬
  • Place, Brisbane Technology Park
    ‪3 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a TV, a desk, a chair, and a sofa.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, two nightstands, an orange sofa, and two abstract paintings on the wall.

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a TV, a desk, a chair, and a sofa.

Superior Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Accessible Room)

A hotel room with a bed, two nightstands, an orange sofa, and two abstract paintings on the wall.

Standard Room, 1 Queen Bed (Accessible Room)

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 3 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Mercure Brisbane Garden City

A restaurant, a snack bar/deli, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Mercure Brisbane Garden City offers 120 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 38-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Brisbane Garden City. During your stay, you're just a quick walk from Westfield Garden City Shopping Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Just a 1-minute drive from Westfield Garden City Shopping Mall and 5 minutes from Griffith University Nathan Campus
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Mercure Brisbane Garden City also features a terrace, laundry facilities, and 24-hour room service. Self parking is free.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Mercure Brisbane Garden City has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's ALL ACCOR mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 376 out of 1005 reviews
Rating 8 - Good. 419 out of 1005 reviews
Rating 6 - Okay. 133 out of 1005 reviews
Rating 4 - Poor. 52 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Antony

Liked: Staff & service
Friendly staff. Parking was easy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and lovely buffet breakfast
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, grea location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the bed was very comfy
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nerida

Liked: Staff & service
Staff were friendly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kay

Liked: Staff & service
Helpful staff, clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, check in and out easy, conveniently located and like the room service dining.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
Our room was clean and comfortable and the staff were friendly and helpful. The only problem we had really, was the toilet in our room would not flush. The maintenance person came immediately and fixed it, but the next morning we had the same problem. Obviously a serious plumbing issue. We had to use the toilet in the foyer of the hotel. Apart from that all was okay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
My sister and I have stayed here a few times when we meet up in Brisbane - the location next to Garden City shopping centre is so convenient for food and shopping (we both come from smaller towns). The rooms are clean and comfortable, although the bathrooms are a bit small. The free parking is a great bonus. There is a restaurant and bar at the hotel as well, which has reasonably priced food and drinks. Overall we really like it and will return.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

UAI

Liked: Cleanliness, staff & service, amenities
Room was great. Bed felt so comfortable. Staff were very friendly. Parking was easy to find; no need to look for one; plenty parking spaces.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Wai Kong

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good. Close to Westfield Garden City Shopping Centre where we can spend a whole day there, shopping and dining.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Garden city shops, ample parking.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Sagargiri

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding, no complaints!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Clean. Comfortable bed!!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Dani

Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast was poor, not enough food due to a tour group, no seating. Not enough staff on to cover everything.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tevita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great staff too. Close to Westfield and other eateries.
Stayed 11 nights in Dec 2024
Verified review

6/10 Okay

Bryan

Liked: Cleanliness, amenities
it was close to work
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Natasha

Liked: Cleanliness
Bathroom was tiny and hard to move freely. Staff were nice and quick service. Air con was good.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where I was working
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Hotel

Good business hotel. Clean and well maintained.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff easy location to get too.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 7 nights in Apr 2025