Entire apartment

FV By Serain Residences

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An infinity pool with wooden loungers and a city view.

A modern hotel room with a large bed, grey headboard, and a view of a cityscape through floor-to-ceiling windows.

A gym with wooden flooring, mirrored walls, and various exercise equipment.

A modern hotel room with a large window, a round table, and a built-in sink.

A modern building with large windows and a landscaped outdoor area with a circular seating area and wooden chairs.

Overview
Amenities
Location
Prices
Policies

Popular amenities

Pool
Kitchen
Washing machine
Dryer
Free Wi-Fi
Air-conditioning

Explore the area

167 Alfred Street, Fortitude Valley, QLD, 4006

Place, Brunswick Street Mall
‪3 min walk‬
Place, Tivoli
‪7 min walk‬
Place, Howard Smith Wharves
‪9 min walk‬
Airport, Brisbane, QLD (BNE)
‪14 min drive‬

Room options

A modern hotel room with a large bed, a view of a building through floor-to-ceiling windows, and a tropical-themed wall art piece.

Standard Apartment, 1 Bedroom

Hill view
1 bedroom
Sleeps 2
1 Queen Bed
Free Wi-Fi

Superior Apartment, 1 Bedroom

Mountain view
1 bedroom
Sleeps 2
1 Queen Bed
Free Wi-Fi

A modern hotel room with two beds, a large mirror, and a round side table.

Standard Apartment, 2 Bedrooms

Hill view
2 bedrooms
Sleeps 4
2 Queen Beds
Free Wi-Fi

Similar properties

Pool
Hot tub
Washing machine
Dryer

About this property

FV By Serain Residences

Along with an indoor pool, this smoke-free apartment building has a fitness center and a sauna. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.

FV By Serain Residences offers 18 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with digital channels. Housekeeping is provided daily.

Recreational amenities at the apartment include an indoor pool, a sauna, and a fitness center.

During your stay at FV By Serain Residences, you're just a quick walk from Brisbane Showgrounds. Free WiFi in public areas, an indoor pool, and a gym are available. This upscale apartment building has 18 apartments. Free WiFi and a kitchen are available in each apartment.

Each apartment offers a kitchen, a washer/dryer, and a balcony
Free WiFi
Take a swim in the indoor pool
Amenities include an elevator and a terrace
Onsite recreation includes a gym and a sauna
Within a 15-minute walk of Brisbane Showgrounds and Royal Brisbane & Women's Hospital

FV By Serain Residences offers its guests an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. FV By Serain Residences also features a terrace and an elevator.

This 4-star Brisbane apartment is smoke free.

Property amenities

Pool/Spa

Indoor pool
Sauna

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Kitchen

Cleaning supplies
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Toaster

Bedrooms

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Toilet paper
Towels provided

Living spaces

Separate dining area
Separate sitting area

Entertainment

40-inch LED TV with digital channels

Outdoor areas

Balcony
Terrace

Laundry

Laundry detergent
Washer/dryer

Comfort

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Smoke-free property

Services and conveniences

Daily housekeeping
Iron/ironing board

Things to do

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)

General

18 units
Individual decor
Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

This property does not have a front desk. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Residences On Alfred

Hostrelax Residences on Alfred

FV By Serain Residences Apartment

FV By Serain Residences Fortitude Valley

FV By Serain Residences Apartment Fortitude Valley

FV By Serain Residences Reviews

5.6

6.0/10

Cleanliness

5.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Verified review

10/10 Excellent

Glen

18 May 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Was good

Stayed 1 night in May 2024

Verified review

4/10 Poor

Andrew

13 Dec 2025

Disliked: Amenities, communication

No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.

Stayed 4 nights in Dec 2025

Verified review

6/10 Okay

Aulola

7 Oct 2025

Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.

Stayed 1 night in Oct 2025

Verified review

8/10 Good

Verified traveller

26 Jun 2024

Liked: Cleanliness

Disliked: Communication

Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site

Stayed 8 nights in Jun 2024

Verified review

2/10 Terrible

Jessica

27 Jul 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

The complete disregard for customer satisfaction

Stayed 2 nights in Jul 2025

Verified review

2/10 Terrible

Diane

11 Oct 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.

Stayed 3 nights in Sep 2025

Verified review

2/10 Terrible

Justin

4 Dec 2023

Disliked: Property conditions & facilities, communication

Never again

Stayed 2 nights in Nov 2023

Verified review

6/10 Okay

Kristy

25 Mar 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

Location was great, was not advised there was no parking available as info stated parking available which added an additional $120 cost I wasn’t prepared for. Bed mattress was not very comfortable.

Stayed 1 night in Mar 2024

Verified review

2/10 Terrible

david

17 Nov 2022

Disliked: Cleanliness, property conditions & facilities, communication

Was a terrible experience

Stayed 2 nights in Nov 2022

Verified review

6/10 Okay

Melissa

25 Jul 2024

Disliked: Property conditions & facilities

Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.

Stayed 1 night in Jul 2024

Verified review

4/10 Poor

Michelle

4 Jan 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Unfortunately to check into this property was difficult. Very poor communication from the property to receive check in details. The apartment did not feel clean, especially the lounge. The kitchen was very poorly equipped. Would not recommend this property.

Stayed 1 night in Jan 2024

Verified review

8/10 Good

Simon

27 Oct 2025

Liked: Communication

Disliked: Room comfort

Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.

Stayed 9 nights in Oct 2025

Verified review

4/10 Poor

Renae

6 Oct 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.

Stayed 1 night in Sep 2024

Verified review

2/10 Terrible

Arioki

12 Feb 2026

Disliked: Cleanliness, amenities, communication

When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.

Stayed 1 night in Feb 2026

Verified review

8/10 Good

Verified traveller

7 Jun 2021

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Never stay here terrible area, unsafe, noisy in evenings

Stayed 4 nights in May 2021

Verified review

8/10 Good

Verified traveller

2 Jun 2021

Liked: Cleanliness, amenities, property conditions & facilities, communication

The apartment was as expected from the photos. The ensuite shower was missing a door which we were unaware of prior to our stay. During the second day, we received a phone call while we were out telling us that maintenance was there to install the shower door. So we had to return to the property. Fortunately we were at a nearby supermarket. The pool was nice, heated too.

Stayed 2 nights in May 2021

Verified review

4/10 Poor

Verified traveller

26 Apr 2021

Disliked: Cleanliness, communication

I would not recommend this appartment to anyone. We conplained about our bed doona being stained and got no reply. There was no doona cover, just a sheet. Same for the matress, no cover just a sheet. Only 2 pillows, no spare pillows or blankets provided. Dirty cushions (stained and with other peoples hair) placed on the clean pillows on the bed. Tiny TV that was in "shop mode" that couldnt be turned off while we tried to watch the Anzac day services. The shower didnt seal and leaked all over the floor. We only got 2 towels to use, for 3 days stay and they were small. No towels provided to use the pool or gym. No thought has gone into this, and complaints fall on deaf ears. Not worth even half of the money spent.

Stayed 3 nights in Apr 2021

Verified review

6/10 Okay

Verified traveller

24 Mar 2021

Liked: Cleanliness, communication

PRO'S: View was amazing, location is great. CON'S: Beds were hard, shower pressure was not great... One bathroom had a toilet roll holder missing / was broken (in the cupboard under the sink). Besides that - awesome location, close to Fortitude Valley and RNA Showgrounds (walking distance). Carpark is very tight.

Stayed 3 nights in Mar 2021

Verified review

8/10 Good

Verified traveller

7 Jan 2021

Liked: Cleanliness, room comfort

Adequate for price.

Comfortable accommodation for the price - convenient location and wifi. The pool is much smaller than pictured and a bit more maintenance would be good (we needed to replace TV remote battery ourselves; smoke alarm continually beeped - presumably requiring a new battery). Key picked up from local convenience store; no concierge or luggage storage and communication re TV not working could have been much better from the owner / operator.

Stayed 4 nights in Dec 2020

Verified review

8/10 Good

Rosemaree

14 Dec 2020

Liked: Cleanliness, room comfort, communication

What a view! And situated close to everything!

I stayed here with friends for a night out in the valley it’s situated close to everything. It is a nice apartment and has a great view from level 29 😊

Stayed 1 night in Dec 2020

Verified review

6/10 Okay

Nt

6 Oct 2020

Liked: Cleanliness

Disliked: Communication

Great area to stay, walking distance to everything.

Stayed 3 nights in Oct 2020

Verified review