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The Waterloo Bay Hotel

3.0 star property

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Photo gallery for The Waterloo Bay Hotel

Lunch, dinner served; local cuisine, garden views
Front of property
Children’s play area – outdoor
Interior
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
75 Berrima Street, Wynnum, QLD, 4178
  • Place, Wynumm Golf Club
    ‪9 min walk‬
  • Place, Manly Harbour Village
    ‪7 min drive‬
  • Place, Suncorp Stadium
    ‪26 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪23 min drive‬

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  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Pillow-top beds, desk, iron/ironing board, bed sheets

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  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Waterloo Bay Hotel

A restaurant, 4 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. Self parking is free. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite.
The Waterloo Bay Hotel offers 39 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Waterloo Bay Hotel. During your stay, you'll be within walking distance of Manly Harbour Village. Features include free self parking, plus 4 bars and a restaurant.
  • Free self parking
  • Enjoy local cuisine at Fig Bar & Restaurant, a family restaurant with garden views
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 3-minute drive from Manly Harbour Village and a few minutes from Manly Boat Harbour
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly The Waterloo Bay Hotel. Free self parking is available.

This 3-star Brisbane hotel is smoke free.

Fig Bar & Restaurant - Overlooking the garden, this family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Jackpot Lounge - This sports bar specializes in local cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fig Bar & Restaurant
  • Jackpot Lounge

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 9:00 PM) and Saturday - Sunday (10 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Waterloo Bay
Waterloo Bay Hotel
Waterloo Bay Hotel Wynnum
Waterloo Bay Wynnum
The Waterloo Bay Hotel Hotel
The Waterloo Bay Hotel Wynnum
The Waterloo Bay Hotel Hotel Wynnum

The Waterloo Bay Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 152 out of 544 reviews
Rating 8 - Good. 196 out of 544 reviews
Rating 6 - Okay. 109 out of 544 reviews
Rating 4 - Poor. 45 out of 544 reviews
Rating 2 - Terrible. 42 out of 544 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

GEORGE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn’t deserve more than one star. It’s dirty, depressing and meets the minimum requirements. Do not stay here, keep searching before you book this almost 3rd world country lodging.
Stayed 6 nights in Dec 2025

2/10 Terrible

Ian

Disliked: Cleanliness, amenities, property conditions & facilities
Old run down rooms, mold in shower and a broken power point, room was over priced for a one star room,meals well over priced for what we got, tables not cleaned and sticky, had to shower afterwards to get stickyness off my arms.
Stayed 1 night in Dec 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL IT IS A NIGHTMARE. we arrived to find the hotel reception locked so tried calling the hotel and found none of the phone options including the managers number was not answering. After waiting for ten minutes a staff member came past promising to find a manager, after another ten monutes i had to go walk through the hotel to find the manager myself including walking through the public bar full of topless barmaids (no warning signage). Found the manager. Given the hotel key i preceeded directly to the room to find a disgusting mould smelland water smell. Even after turning on the aircon and opening the doors we could not get rid of the smell. My partner then went back to try to find the manager (having to walk into the topless barmaid environment to find them). The manager came out and agreed that the room smelt of mould and understood our decision. We cancelled on the spot without occuping the room and asked for a refund to just be refused and told i would have to ring on the Monday. So we left had to rush to find alternative accomodation at more expense, why would i do this if it was satisfactory? Followed them up on the Monday, took four phone calls to get someone on the phone to be told they would investigate and follow up me with a return phone call by 4pm. Of course no return phone call, so i called back again on the tuesday to be told the manager would call me back as he was refusing a refund. Do not stay here it is disgusting customer service.
Stayed 1 night in Dec 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Room was clean but had a damp smell. Bathroom door wouldn’t close. Had to go downstairs to find aircon remote. Lay on floor to plug lamp in. Bed was clean and comfortable shower was good. Will I stay there again? No.
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Travelled with partner
Yes room was livable and staff courteous. Housecleaning did not respond to clean room sign and had to ask for towels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nick and Joy

Stayed 4 nights in Nov 2025

6/10 Okay

Maruf

Travelled with partner
Liked: Amenities
When I went to the bathroom, I found a soaked towel on the Shower area. I informed the management but till now I have not received any call back from them. It is bit annoying.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara, Kinka Beach

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, quiet spot close to everything.
Stayed 1 night in Nov 2025

10/10 Excellent

Filippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed the one night but service was good, our hotel room was clean and the bar/restaurant - great!
Stayed 1 night in Nov 2025

6/10 Okay

Sheryl

Liked: Amenities
Was a bit hard to locate room (used automated check in) room was a bit dated but perfectly fine for a one night stay
Stayed 1 night in Oct 2025

2/10 Terrible

harry

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Amenities
It was all good
Stayed 2 nights in Oct 2025

4/10 Poor

paul

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed here a few times its not cheap but generally ok its a 3 star at best but dont stay in room 4 no internet no free to air tv i got prime on, the bed was so saggy. The internet is not great but room 4 is dreadful such a shame great location but the rooms need some work for 200 a night.
Stayed 1 night in Oct 2025

6/10 Okay

John

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable bed but bathroom needs attention, mouldy ceiling & perking bench tops
Stayed 2 nights in Oct 2025

6/10 Okay

Troy

Stayed 1 night in Oct 2025

6/10 Okay

Ralph

Disliked: Property conditions & facilities
Leaves on floor upon entering, drain smell in bathroom initially, poor lighting and light layout, clean enough but not value for money
Stayed 2 nights in Sep 2025

6/10 Okay

Lee

Travelled with partner
Definitely needs more attention to detail with the cleaning. Bed comfy but terrible pillows. Good location.
Stayed 1 night in Aug 2025

2/10 Terrible

Leith

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking all taken up from pub patrons. Room has holes in walls and blocked shower drain. Unpleasant smell.
Stayed 3 nights in Oct 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself was fantastic and staff welcoming. Bed was comfortable and roon spaciaous with plenty of storage space. Down side, mould on ceilings, exhaust fan not working and full of dirt and dust, really difficult to fill the kettle for a cuppa.
Stayed 2 nights in Sep 2025

8/10 Good

Brae

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, friendly staff. Although a big downside, music there was playing during the early night at a decent level, then abruptly was turned up at around 12am super loud on full blast that my room windows and doors were rattling and shaking with the over the top bass until 2:30 am. While it sounded like people constantly picking and skipping songs until they found one's they wanted to hear and blasted it on full blast!!! The music level went from an average sound level to rediculous full blast that shook my entire room for hours and hours!!!!! Who turns music up full blast at 12am when it was playing on decent level for the entire evening before 12am, especially when you have hotel guests that have paid good money for accommodation!! My Room was $400 a night and we didn't get much sleep at all. Would have given a 5 Star rating until that happened at midnight!! 😑
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Stayed 1 night in Aug 2025