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W Brisbane

5.0 star property

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Photo gallery for W Brisbane

Exterior
Rooftop bar
Urban Suite, 1 Bedroom, River View. | Living room
Rooftop bar
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
81 North Quay, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪2 min walk‬
  • Place, Treasury Building
    ‪2 min walk‬
  • Place, South Bank Parklands
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Partial River View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Partial River View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Partial River View

Standard Room, 2 Double Beds, Partial River View

Standard Room, 2 Double Beds, Partial River View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, River View

View from room

Superior Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(18 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, River View

Superior Room, 2 Double Beds, River View

Superior Room, 2 Double Beds, River View

8.0 out of 10
Very good
(4 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Urban Suite, 1 Bedroom, River View.

Urban Suite, 1 Bedroom, River View. | Living room

Urban Suite, 1 Bedroom, River View.

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Supreme Suite, 1 Bedroom, River View, High Floor

Supreme Suite, 1 Bedroom, River View, High Floor | Living room

Supreme Suite, 1 Bedroom, River View, High Floor

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View, Corner (Corner)

View from room

Premier Room, 1 King Bed, River View, Corner (Corner)

9.4 out of 10
Exceptional
(8 reviews)
  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse 2, 1 Bedroom, River View, High Floor

Penthouse 2, 1 Bedroom, River View, High Floor | Living room

Penthouse 2, 1 Bedroom, River View, High Floor

  • River view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, River View

Studio Suite, 1 Bedroom, River View | Living room

Studio Suite, 1 Bedroom, River View

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

W Brisbane

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
W Brisbane offers 312 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at W Brisbane. During your stay, you're just a quick walk from North Quay. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy local cuisine while dining at The Lex
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body wraps, or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Queen Street Mall and 10 minutes by foot from South Bank Parklands
  • Cats and dogs welcome for a fee (restrictions apply)
W Brisbane offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury W Brisbane. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Lex - This restaurant specializes in local cuisine.
Wet Deck - Onsite rooftop bar. Open select days.
Living Room Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (AUD 70 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 20 to 57 for adults and AUD 10 to 30 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Living Room Bar
  • The Lex
  • Wet Deck

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11,840 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • Pets: AUD 150 per accommodation (varies based on length of stay), plus a one-time cleaning fee of AUD 150
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 20 to 57 for adults, and AUD 10 to 30 for children
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Pet fee: AUD 150 per accommodation (varies based on length of stay) plus AUD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 90.0 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

W Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 968 reviews
Rating 8 - Good. 122 out of 968 reviews
Rating 6 - Okay. 53 out of 968 reviews
Rating 4 - Poor. 26 out of 968 reviews
Rating 2 - Terrible. 23 out of 968 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sunny

Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities
Stayed 1 night in Dec 2025

2/10 Terrible

Rachel

Stayed 1 night in Dec 2025

6/10 Okay

Rachel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall, our experience did not fully meet expectations, particularly considering the price point. After our first night, housekeeping service on the second day was not carried out in a timely or satisfactory manner. The room was not cleaned until 5:30 pm, which caused significant inconvenience, especially as we were travelling with children. As mentioned previously, on the first day we also had to call twice before housekeeping arrived in the late afternoon. In addition, the washbasin drained very slowly, and the general cleanliness of the room was below standard. The room also felt smaller than the advertised 45 square metres. We found the computer-controlled lighting and electrical system difficult to use, and there were no clear instructions or signage provided. While housekeeping service was more punctual on subsequent days, the overall impression was that the hotel facilities are dated and not as clean or well-maintained as expected. That said, we would like to particularly commend the concierge team, who were consistently friendly, helpful, and professional. Their service was a highlight of our stay. Unfortunately, due to the overall condition of the hotel, limited nearby dining options, and the inconvenience of travelling with children, we do not feel the hotel offers good value for money. Front desk service was also less satisfactory than expected.
Stayed 4 nights in Dec 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W Brisbane is a hotel I would recommend to anyone
Stayed 4 nights in Dec 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel-Total luxury, great service.
Stayed 1 night in Dec 2025

10/10 Excellent

Samirali

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast was great
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every was so easy and the staff were super friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

EJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the W Brisbane recently and couldn’t speak more highly of the experience. The service was unreal—staff were incredibly friendly, switched-on, and always attentive without being over the top. You can tell they really care about the guest experience.The room itself was amazing—beautifully designed, super comfortable, and had everything you could want. Getting a complimentary upgrade was an unexpected bonus that just topped it all off. Everything about the stay felt high-end but still relaxed, which is rare to pull off. Definitely worth the trip, and I’ll 100% be staying there again next time I’m in Brisbane.
Stayed 2 nights in Dec 2025

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Nov 2025

8/10 Good

Kier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost of the stay you would expect breakfast included.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Stayed 2 nights in Dec 2025

10/10 Excellent

Nissrine

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, great view from room, excellent breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Renato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city break in a funky hotel with great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and view were wonderful
Is from our room
Stayed 2 nights in Nov 2025

10/10 Excellent

Nadika

Business traveller
Liked: Cleanliness, staff & service, amenities
No iron .otherwise no complaints
Stayed 3 nights in Nov 2025

10/10 Excellent

Edelle

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at many hotels - but W is in the top 3. Amazing room, beautiful roof top bar and pool.
Stayed 1 night in Nov 2025

10/10 Excellent

ROD

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms and impeccable staff
Stayed 1 night in Nov 2025