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Imperial Motel Windsor

2.0 star property

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Photo gallery for Imperial Motel Windsor

Family Room
Standard Room, 1 Queen Bed
Exterior
Exterior
Family Room

Reviews

6.4 out of 10

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
159 Lutwyche Rd, Windsor, QLD, 4030
  • Place, Royal Brisbane & Women's Hospital
    ‪10 min walk‬
  • Place, Brisbane Showgrounds
    ‪14 min walk‬
  • Place, Suncorp Stadium
    ‪4 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 1 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 1 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 1 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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  • Parking included
  • Free WiFi
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The price is €65
includes taxes & fees
5 Nov - 6 Nov
Kingsford Riverside Inn

About this property

Imperial Motel Windsor

Hotel with free parking, near Brisbane Showgrounds
This smoke-free hotel features laundry facilities, express check-in, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine. Weekly housekeeping is available.
Imperial Motel Windsor offers 50 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Brisbane hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided weekly.

During your stay at Imperial Motel Windsor, you're just a quick walk from Royal Brisbane & Women's Hospital. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Amenities include laundry facilities and a vending machine
  • Within a 15-minute walk of Royal Brisbane & Women's Hospital and Brisbane Showgrounds
As a guest of Imperial Motel Windsor, you'll find a vending machine, a garden, and laundry facilities. Public spaces have free WiFi. The business-friendly Imperial Motel Windsor also features express check-in and express check-out. Self parking is free.

This Brisbane hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Windsor Hotel Brisbane
Imperial Motel Windsor Hotel
Imperial Motel Windsor Windsor
Imperial Motel Windsor Hotel Windsor

Reviews

Imperial Motel Windsor Reviews

6.4

7.4/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 69 out of 293 reviews
Rating 8 - Good. 61 out of 293 reviews
Rating 6 - Okay. 70 out of 293 reviews
Rating 4 - Poor. 41 out of 293 reviews
Rating 2 - Terrible. 52 out of 293 reviews

Reviews

10/10 Excellent

Jean claude

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Jul 2025

6/10 Okay

Mark

Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that we spent nearly an hour, after numerous phone calls that went unanswered trying to access the room and would be still there waiting if the maintenance worker didn't come and sort it out for us. There was other people having the same problem as us, and also making unanswered phone calls
Stayed 1 night in Jul 2025

6/10 Okay

ANTHONY

Disliked: Staff & service, property conditions & facilities
Was disappointed ,no reception staff,awkward check in ,no microwave in room ,showers way to small for an adult male ,water would go all over floor with shower curtain clinging to your body .Bed to short for 183 cm person .Channels 74 and 32 not working on TV so was unable to watch AFL or some decent SBS movies .
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Very handy to bus stop
Stayed 7 nights in Jun 2025

8/10 Good

Darran

Liked: Cleanliness, staff & service, property conditions & facilities
The shower area was to small, a better designed curtain would reduce water getting onto the floor and improve the user ability of the shower
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Stayed 1 night in Jul 2025

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities
I asked for a ground floor room as I use a walking stick and was told there were no ground floor queen rooms.
Stayed 1 night in Jul 2025

2/10 Terrible

Phillip

Disliked: Staff & service, amenities, property conditions & facilities
I booked two nights at Imperial Motel and paid extra for early check-in because I had a hospital appointment that afternoon. Despite this, they never sent me the entry code, and I spent over an hour on the phone, trying to get help… just like another reviewer warned. No one answered, and neither the motel nor Expedia was helpful in resolving it. Because of the delay, I missed my appointment, and ended up not staying the two nights at all. So far, there’s been no sign of a refund either. If Expedia helps sort it out, I’ll update this review. But right now, I would not recommend staying here, especially if you need reliability. To be fair, there were a few friendly cleaners buzzing around when I arrived but that was the only part that felt human. Otherwise, it’s completely unstaffed, and even if you pay for early check-in, don’t expect to receive a code or any support. Avoid.
Stayed 2 nights in Jul 2025

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, comfy bed. But bathroom way to small.nobody likes a shower curtains clinging to you while your trying to shower
Stayed 2 nights in Jul 2025

2/10 Terrible

Ian

Disliked: Staff & service, amenities, property conditions & facilities
Almost impossible to gain access from the beginning. Room almost cave like. King bed excellent. Poor access to room, too many stairs for aged customers.
Stayed 1 night in Jul 2025

4/10 Poor

Victoria

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
You couldn’t shower with bathroom door open as there was a huge sign saying that the steam would cause the fire brigade to come and you would be charged $1500 TV was on mute and couldn’t be adjusted for sound Air conditioning only just working effectively
Stayed 3 nights in Jul 2025

2/10 Terrible

Ian Alexander

Disliked: Staff & service, amenities, property conditions & facilities
The check in process is terrible and there are no hotel staff on site to help. They claimed that they had sent a code to my email address but I did not receive it. Therefore I spent almost an hour on the phone speaking to the customer services representative just to gain access to my room. That is not what you need when you are tired after a long flight. I tried to persuade Expedia to move me to a different hotel but they refused to give me a refund. Apparently, if I want to cancel I must do so by 2pm on the day of arrival, but at 2pm I had not even arrived so I did not know how bad the experience was going to be. Also, as there are no hotel staff on site I don't know what would happen if there was a fire or a bomb scare. There would be no staff avalable to ensure that everyone had left the building safely. In my opinion a reputable organisation like Expedia should not list hotels like this one.
Stayed 4 nights in Jul 2025

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and parking on site. Room very clean and tidy
Stayed 1 night in Jul 2025

10/10 Excellent

Eseta

Liked: Cleanliness, staff & service, property conditions & facilities
good and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Yeetey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and neat space... quiet environment
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located close to the Royal Women's Hospital.
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably good for the price
Stayed 1 night in Jun 2025

6/10 Okay

Victor

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in to a room with no heating.
Stayed 1 night in Jul 2025

2/10 Terrible

glysa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- The bathroom does not have an exhaust fan. When the smoke detector picks up steam from a hot shower, the alarms are triggered, alerting firefighters. This can result in a fine of 1,500 AUD. - We were woken up twice (at 4:30 AM and 6:30 AM) due to alarms from another room, which summoned the firefighters. - There was no prior notice regarding ongoing renovations in the building, and the noise during the day was unbearable. - Customer service over the phone was poor; the representatives showed no empathy and were quite rude. - The check-in process was inconvenient, especially for older guests. Some had to wait for hours outside because they were unsure how to enter the building and check in, as there was no receptionist available. - The parking area felt unsafe, particularly at night. -No hair dryer at all in all rooms. False information from expedia.
Stayed 1 night in Jul 2025

2/10 Terrible

glysa

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
- The bathroom does not have an exhaust fan. When the smoke detector picks up steam from a hot shower, the alarms are triggered, alerting firefighters. This can result in a fine of 1,500 AUD. - We were woken up twice (at 4:30 AM and 6:30 AM) due to alarms from another room, which summoned the firefighters. - There was no prior notice regarding ongoing renovations in the building, and the noise during the day was unbearable. - Customer service over the phone was poor; the representatives showed no empathy and were quite rude. - The check-in process was inconvenient, especially for older guests. Some had to wait for hours outside because they were unsure how to enter the building and check in, as there was no receptionist available. - The parking area felt unsafe, particularly at night. -As per Expedia website, hair dryer is available as a room amenity, but there were no hair dyer at all in all rooms.
Stayed 3 nights in Jul 2025

8/10 Good

Cherylee

Liked: Cleanliness
The room was very clean, shower had quick hot water and great water pressure. Only about 15- 20min walk to hospital.
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There is no reception so checking in took one hour. After confirmation of the hotel and money paid, we had to then submit id's and so on, ra ra ra to get access. For the savvy or experienced it probably is a great way to go.
Stayed 1 night in Jul 2025