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Hard Rock Hotel & Casino Bristol

4.5 star property

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Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
5 restaurants; breakfast, lunch, dinner and brunch served
Superior Suite, 1 King Bed, Corner
Interior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Hard Rock Hotel & Casino Bristol
    ‪3 min walk‬
  • Place, State Line Centre
    ‪6 min walk‬
  • Place, Belle Meadows Park
    ‪3 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(45 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The Bristol Hotel
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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4.9 out of 5, Exceptional, 1,015 reviews
The price is €173
includes taxes & fees
28 Jun - 29 Jun
The Bristol Hotel

About this property

Hard Rock Hotel & Casino Bristol

This hotel features 5 restaurants, a full-service spa, and a casino. Self parking is free. Other amenities include 3 bars/lounges, a fitness center, and 2 coffee shops/cafes.
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hard Rock Hotel & Casino Bristol, you're just a quick walk from Hard Rock Hotel & Casino Bristol. Features include free self parking, plus 5 restaurants and 3 bars.
  • Free self parking
  • Drinking and dining options include 5 restaurants, 2 coffee shops/cafes, and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with facials, hot stone massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Hard Rock Hotel & Casino Bristol and 9 minutes by foot from State Line Centre
  • Dogs welcome for a fee
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa and a fitness center. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at the luxury Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bristol hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Marketplace - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Constant Grind - Onsite coffee shop. Open 24 hours. Open daily.
Council Oak (21+) - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Hard Rock Cafe (21+) - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
YOUYU Noodle Bar (21+) - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift (173 centimetre wide door)
  • Roll-in shower (76 centimetre wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 24.95 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 320 out of 420 reviews
Rating 8 - Good. 50 out of 420 reviews
Rating 6 - Okay. 29 out of 420 reviews
Rating 4 - Poor. 14 out of 420 reviews
Rating 2 - Terrible. 7 out of 420 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jovani

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing great staff cleanliness good food
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property, very pet, friendly, and a hot tub to boot.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and the hotel room was very nice!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful experience at the Hard Rock Casino and Hotel! The hotel was extremely clean with a very pleasant smell! Our room was very nice, and the bed was so comfortable!!! We will absolutely 100% be staying here again!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cheryl

Didn’t use the spa. Room was great and clean. Staff was great and the casino was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Cleanness & hospitality
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great hotel all around.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Seamless check-in & check-out from this spotless & beautiful hotel and except for Adam, with the Bar staff, the staff (especially house keeping) was very friendly & courteous with top notch food & service from the Hard Rock restaurant and from room service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great food. Convenient and friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome! Everything about it from the decor to the lighting, comfortable bed ect! It was the best hotel room we ever stayed in! Loved the room service! The casino was great, NOT smokey! Wish this place was closer to us. And staff was wonderful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino is well run. Great hotel. Very clean and comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need under one roof for an enjoyable stay
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gerald

Very well I was pleased and had a pleasurable time there
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spa was awesome!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff was pleasant and helpful, room was comfortable and clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very lovely 1 nt stay while receiving local VA services. We were early arriving, so 1st went to the Player’s Club desk w/ our Veteran IDs, where we were automatically upgraded to “Legend” status. We had lunch at the HR cafe & couldn’t have had friendlier service & b/c it was “Military Monday”, our lunch was 25% off! Hubby liked the mahi sandwich (we split) more than I did, but the fries were spot on.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the Hard Rock Bristol. It was exceptionally clean and the food was amazing. The room was awesome too. We will definitely be back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slots were mediocre, tables had great dealers, friendly and kept everyone engaged. Fun getaway
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Had fun.
Stayed 1 night in Dec 2025