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Hard Rock Hotel & Casino Bristol

2.5 star property

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Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Superior Suite, 1 King Bed, Corner
Indoor/outdoor pool
Indoor/outdoor pool
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Hard Rock Hotel & Casino Bristol
    ‪3 min walk‬
  • Place, Bristol Mall
    ‪3 min walk‬
  • Place, State Line Centre
    ‪6 min walk‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
The Bristol Hotel
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 1,000 reviews
The price is €162
includes taxes & fees
30 Dec - 31 Dec
The Bristol Hotel

About this property

Hard Rock Hotel & Casino Bristol

Hotel in Bristol with 5 restaurants and a full-service spa
This hotel features 5 restaurants, a full-service spa, and a casino. Self parking is free. Other amenities include 3 bars/lounges, a fitness center, and 2 coffee shops/cafes.
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hard Rock Hotel & Casino Bristol, you're just a quick walk from Bristol Mall. Features include free self parking, plus 5 restaurants and 3 bars.
  • Free self parking
  • Drinking and dining options include 5 restaurants, 2 coffee shops/cafes, and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages, body treatments, or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Hard Rock Hotel & Casino Bristol and Bristol Mall
  • Dogs welcome for a fee
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa and a fitness center. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Marketplace - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Constant Grind - Onsite coffee shop. Open 24 hours. Open daily.
Council Oak (21+) - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Hard Rock Cafe (21+) - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
YOUYU Noodle Bar (21+) - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift (173 centimetre wide door)
  • Roll-in shower (76 centimetre wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 287 reviews
Rating 8 - Good. 35 out of 287 reviews
Rating 6 - Okay. 17 out of 287 reviews
Rating 4 - Poor. 10 out of 287 reviews
Rating 2 - Terrible. 5 out of 287 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, very comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Stayed 2 nights in Sep 2025

10/10 Excellent

Lacretia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal

Good
Stayed 1 night in Aug 2025

10/10 Excellent

Kory

Liked: Staff & service, property conditions & facilities, room comfort
Hotel is very nice. Staff is very friendly and accommodating. I left my key in the room and got a new one with no hastle. Casino is nice and the food in the restaurant is very good (late night and during the day). Prices are very reasonable also. The casino allows smoking at the majority of its machines. Sports on large screens throughout the casino. Huge selection of slot games and even has tables (black Jack, craps etc…). Room was very expensive in my eyes. But it’s a popular location. It’s about 15 min from the Bristol motor speedway. Recommend.
Stayed 1 night in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Emanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience I’ve had! Will definitely be starting again and great value during the week
Stayed 1 night in Sep 2025

10/10 Excellent

Betty

Stayed 1 night in Sep 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean a d friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

jerry, maryville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hard rock is wonderful, there are some charges im questioning on our checkout so be careful, also check your receipts for dining, there were errors... overall great time, staff excellent, cleanliness excellent, food quality excellent and our room was beautiful.
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
I have to be honest. My husband and I have been waiting for this hotel and casino to open for a very long time! Couldn't wait to see Billy Bob Thornton and the Boxmasters! They were fabulous! We wanted to LOVE this venue! However.....the smoking in the casino absolutely RUINED it for us! I realize there is a non-smoking casino option, but they shove it in the basement corner, with some less than stellar games, gaming tables that are never open, and no bar! Also, if you have to walk through the smoking section to get to it, doesn't it kind of defeat the purpose?? Come on Hard Rock. Keep your beautiful hotel and casino beautiful and stop the smoking! Put the smoking section downstairs! Let us walk to our hotel room without walking through that fog! And to the concert venue (which is non-smoking) It is pointless to have a huge smoking section directly in the middle of everything and force your non-smokers to deal with it. And to offer less than best quality gaming to your non-smokers.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go Hard Rock or go home.

Plenty self or valet parking. Easy check in. Couple made reservations separately but the clerk made sure we were together on the same floor. Non smoking hotel. Spacious modern room. Espresso machine! Personalized music for room. Hard Rock Cafe and shop in same area. Enjoyed every aspect of the hotel. Worst part was smoking casino right outside the hotel door. Non-smoking casino on lower floor inaccessible from hotel elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

Amantino

Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness
Very nice accommodations, good food and lots of fun. We will return soon!
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock Bristol

This hotel is super nice. Lots of food on property, rooms are super clean and variety of items for entertainment just as gambling and live music. Enjoyed the concert with Billy Bob & the Boxmasters. This is my second time to stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities
Stayed 1 night in Aug 2025

6/10 Okay

Leslie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Limited activities other than gambling. No real shopping. Had a suite, no toiletries, no sink in the bar area.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025