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Tru By Hilton West Bristol Tn

2.5 star property

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Photo gallery for Tru By Hilton West Bristol Tn

Terrace/patio
Exterior
Iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
51 Centre Point Drive, Bristol, TN, 37620
  • Place, Paramount Center for the Arts
    ‪4 min drive‬
  • Place, Viking Hall Civic Center
    ‪4 min drive‬
  • Place, Bristol Caverns
    ‪4 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪24 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton West Bristol Tn

Hotel in Bristol with a 24-hour front desk
This hotel features a 24-hour front desk, express check-in, and express check-out.
Air-conditioned accommodations at Tru By Hilton West Bristol Tn offer hair dryers and irons/ironing boards. Televisions come with cable channels.
During your stay at Tru By Hilton West Bristol Tn, you'll be close to Viking Hall Civic Center.
  • Just a 5-minute drive from Bristol Caverns and 10 minutes from Bristol Motor Speedway
As a guest of Tru By Hilton West Bristol Tn, you'll find express check-in and express check-out. The front desk is open around the clock.

Property amenities

Conveniences

  • 24-hour front desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Tru By Hilton West Bristol Tn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are clean, beds are very comfortable, and staff are always friendly and helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Rabindranauth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless room. Pleasant, courteous, and professional staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, Frostburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Bristol! Tru was very nice, the staff were friendly and helpful. The lady at the front desk was very friendly and helped us when asked. The room was very clean and spacious. Location was great and very easy to access right off the interstate. A ton of shops and restaurants located within minutes.we would highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at many hotels over the years, and this one truly exceeded expectations. The staff was friendly, professional, and genuinely helpful, and the entire property was exceptionally clean. I routinely do a quick spot check in every room I stay in, and this hotel genuinely impressed me. The floors were spotless, the bed linens were bright white and neatly presented, and the bathroom was immaculate. The shower glass and mirror were crystal clear, the showerhead showed no buildup at all, and even the tile grout was clean—something that’s often overlooked. To top it off, the experience felt personalized with my name displayed on the TV upon arrival. This has easily been the best hotel stay I’ve had, and I will absolutely be returning next year.
Stayed 1 night in Dec 2025

10/10 Excellent

Parthenia

Liked: Cleanliness, staff & service, amenities
Excellent service. Very clean
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities

Technology at it's finest!

Found the room keys didn't work after we got to the room. Went back to the front desk about the problem, then an employee came back up with me to let us in the room until they could get the room keys programmed, something about a system update, should be able to bring keys in about 10 minutes. An HOUR LATER, I went back to the front desk, found the employee with the keys in absolutely no hurry to bring them up to the room obviously. They were not even busy, but of course he was busy on his cellphone. Customer service wasn't a priority I guess.
Stayed 1 night in Oct 2025

6/10 Okay

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
THis is a step down from a Hampton Inns, new timber construction where you can hear guests walking over your head, minimalist room arrangement, too close to interstate I81m (ditto Hampton Inns) next to car dealership and nothing else. Last choice.
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is wonderful and only half mile from casino. Staff is excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025