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Best Western Brockport Inn & Suites

2.5 star property

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Photo gallery for Best Western Brockport Inn & Suites

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast
Business centre

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
4908 Lake Rd S, Brockport, NY, 14420
  • Emily L. Knapp Museum and Library
    ‪2 min drive‬
  • State University of New York-Brockport
    ‪3 min drive‬
  • Lake Ontario Winery
    ‪17 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Brockport, NY

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1003)
The price is €135
for 1 room
includes taxes & fees
19 May - 20 May
Hampton Inn Brockport, NY

About this property

Best Western Brockport Inn & Suites

Hotel with free breakfast, near State University of New York-Brockport
Along with a fitness center, this smoke-free hotel has a business center and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.
Best Western Brockport Inn & Suites offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Brockport Inn & Suites. During your stay, you'll be within walking distance of State University of New York-Brockport. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Emily L. Knapp Museum and Library and a few minutes from State University of New York-Brockport
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Best Western Brockport Inn & Suites. Free self parking is available. A complete renovation of Best Western Brockport Inn & Suites was completed in July 2020.

This Brockport hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dollingers Brockport
Dollingers Inn
Dollingers Inn Brockport
Dollingers
Dollinger`s Hotel Brockport
Dollingers Inn Suites
Brockport & Suites Brockport
Best Western Brockport Inn & Suites Hotel
Best Western Brockport Inn & Suites Brockport
Best Western Brockport Inn & Suites Hotel Brockport

Best Western Brockport Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 605 out of 916 reviews
Rating 8 - Good. 222 out of 916 reviews
Rating 6 - Okay. 53 out of 916 reviews
Rating 4 - Poor. 20 out of 916 reviews
Rating 2 - Terrible. 16 out of 916 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late after a long drive and the young lady at the front desk was extremely kind and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Stayed 1 night in Jan 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness

Overnight to stay safe but too hot to enjoy

The room was small but that was okay. The thermostat increased overnight. Room was hot and dry. We decided to get up and leave by 6:00 because the room atmosphere was just uncomfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend stay!

Stay was good. Receptionists was polite and respectful. Room was clean and quiet. Will return!
Stayed 3 nights in Dec 2024

8/10 Good

Carmelia

Stayed 1 night in Nov 2024

4/10 Poor

Kevin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Sink and tub did not drain, Asked to get room cleaned numerous times after we left. It was not cleaned
Stayed 5 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Staff & service, property conditions & facilities
This motel was immaculately clean. I had been there before when it was owned by another company and I was saddened to see how empty it is, but the room was wonderfully clean and comfortable, and I am rather a stickler for that so I couldn’t recommend it anymore than I am right now.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Everyone was very friendly. The room was clean and the breakfast was very good.
Stayed 1 night in Nov 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are thin... bring earplugs. Otherwise, a comfortable night's sleep and nice breakfast in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond in the rough!

A great hotel that's a diamond in the rough! Clean, quiet, safe and very friendly staff. The only thing was some loud kids on the floor above that was stomping on the thin floors but that is no fault of the hotel. A great stay and you've definitely earned a repeat customer!
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. The breakfast was very good. The only drawback was the fact it would have been nice to have an area outside to sit at and relax. Convenient to Brockpost college which is why we were here.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Taly

Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The most comfortable bed I slept in all week
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when traveling
Stayed 3 nights in Oct 2024

2/10 Terrible

Forest

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Earle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We came here for a good night's rest... Could hear a television blaring all night long... Didn't stay our second night..
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
How quiet and “tucked away” that it is yet only mere moments from stores.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canceled for No Reason

Second time this hotel has canceled my stay with no explanation!!! Writing to Best Western corporate for answers. We were forced to drive 3 hours home because hotels in area were full. They bump online reservations to fill at a higher rate. Never got to spend Sunday with family because we had no where to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

MUHAMMAD, New Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the college,
Stayed 2 nights in Oct 2024

10/10 Excellent

Prashanth, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Oct 2024