SureStay by Best Western Brockville

2.5 star property

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Photo gallery for SureStay by Best Western Brockville

Restaurant
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Reception

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

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160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, 1000 Islands Mall
    ‪10 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬
  • Place, Brockville City Hall
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

SureStay by Best Western Brockville

Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Free continental breakfast and free self parking are also provided. Additionally, a microwave in a common area, a 24-hour front desk, and a lobby fireplace are onsite.
SureStay by Best Western Brockville offers 86 accommodations with coffee/tea makers and bathrobes. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at SureStay by Best Western Brockville. During your stay, you're just a quick walk from Brockville Shopping Centre. You'll find features like free self parking, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Amenities include 2 meeting rooms, a lobby fireplace, and an ATM
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Saint Lawrence River and 13 minutes from Thousand Islands National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee.

There are 2 meeting rooms available. The business-friendly SureStay by Best Western Brockville also features a vending machine, a fireplace in the lobby, and an ATM. Self parking is free.

This Brockville hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
SureStay by Best Western Brockville has a restaurant on site.
Kochi Sushi - This restaurant specializes in sushi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

SureStay by Best Western Brockville Reviews

Reviews

6.6
Rating 10 - Excellent. 184 out of 1008 reviews
Rating 8 - Good. 291 out of 1008 reviews
Rating 6 - Okay. 235 out of 1008 reviews
Rating 4 - Poor. 175 out of 1008 reviews
Rating 2 - Terrible. 123 out of 1008 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Olga

The staff was very helpful
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Kelley

Liked: Cleanliness, staff & service
The property is clean but the beds are uncomfortable and they only have 3 pillows on the bed. The shampoo bottle was empty. The staff are pleasant and the hotel is clean. It is close to everything and is right off the highway which is handy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally spotless room, comfortable beds and no bed-head with those pillows...lol...they are amazing! Full enjoyed the complimentary breakfast. Staff at check-in and check-out were very friendly, courteous and helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Yea
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Normand

French only !!!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Richard

Liked: Staff & service
Disliked: Amenities
Staff courteous, but the room did not live up to my expectations of Best Western Hotels. I guess you get what you pay for
Stayed 2 nights in Feb 2026
Verified

8/10 Good

tom

Liked: Cleanliness
It was fine and well priced. We were only there for a stop over
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Super nice people.thank you
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, everything is mins from this location
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Marcel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was on the phone with xpedia trying to get Mr money back for something I had not been able to cancel due to dead honramd that Expedia told me on the phone that it was sure stay that took 100$ CAD AND 22$S and that Expedia received nothing from my bank account from what I was told on the phone by a Expedia rep that I had on speaker phone with my GF listening
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and great breakfast options!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Karthikeswar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to everything and complimenatary breakfast was great!!
Stayed 1 night in May 2024
Verified

4/10 Poor

Victor

Disliked: Cleanliness, amenities
Needs a lot of work
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tabitha

Liked: Staff & service, amenities, property conditions & facilities
Convient to where the cpr course was and very quiet pleasant staff
Stayed 1 night in May 2025
Verified

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Breakfast was likewarm and very limited choice. Parking was safe enough but lot desperately needs paving.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and property was nice and clean. It was nice and quiet.
Stayed 1 night in May 2025
Verified

10/10 Excellent

pete

Liked: Cleanliness, staff & service, property conditions & facilities
Good quick stay. Great breakfast.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities
A pretty standard hotel
Stayed 1 night in Jun 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We booked on Expedia and they couldn’t find our reservation but they were able to put us in the room we booked no problem. Very friendly staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms..close to stores
Stayed 1 night in Apr 2025
Verified

8/10 Good

Donna

Liked: Staff & service
Friendly staff, soft bed, quiet Little out dated
Stayed 1 night in May 2025
Verified

6/10 Okay

Fawnda

Liked: Property conditions & facilities
Decent hotel. However, there was garbage in the hallway and the bed frame squeaked whenever I moved in the night. I have not experienced this in a hotel for a long time.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Swarup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Friendly staff, the room is as advertised
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Brandie

Liked: Cleanliness, amenities
Main concern was there is no security with regards to the rooms access. There’s a side door you can enter and it leads directly to the room hallway. Anyone could show up at your door off the street bypassing reception completely. Other than that, the room is clean, and inexpensive. Didn’t expect much for the price.
Stayed 2 nights in Dec 2025