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SureStay Hotel by Best Western Brownsville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Individually furnished, desk, laptop workspace, blackout curtains
Restaurant
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
825 N Expressway, Brownsville, TX, 78520
  • Place, Sunrise Mall
    ‪2 min drive‬
  • Place, Dean Porter Park
    ‪3 min drive‬
  • Place, Resaca de la Palma Battlefield
    ‪4 min drive‬
  • Airport, Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Walk In Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Two Sitting Chairs, Coffee Maker

  • Sleeps 2

3 Queen Beds, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker, Iron And Ironing Board

  • Sleeps 6

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About this property

SureStay Hotel by Best Western Brownsville

Laundry facilities, a 24-hour front desk, and RV/bus/truck parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Brownsville. During your stay, you'll be within walking distance of Resaca de la Palma Battlefield. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 2-minute drive from Camille Lightner Playhouse and a few minutes from Gladys Porter Zoo
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Brownsville also features laundry facilities, a front-desk safe, and RV/bus/truck parking. Self parking is free.

This Brownsville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 675 reviews
Rating 8 - Good. 152 out of 675 reviews
Rating 6 - Okay. 95 out of 675 reviews
Rating 4 - Poor. 54 out of 675 reviews
Rating 2 - Terrible. 71 out of 675 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony or Gloria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities
Clean room and helpful staff.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Yessica

Liked: Cleanliness
very good for the price
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LORENA

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LETICIA

Liked: Cleanliness, amenities, property conditions & facilities
The reception people were very helpful and treated me wonderfully.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Eduardo

Limited breakfast. Other hotels offer hot fresh meals
Stayed 1 night in Jan 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
I would give it a 5 stars but it only has 1 washer dryer for all the hotel..but overall it’s good
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, everything very close.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Alcibiades

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had no rooms available by the time I arrived, even when the app confirmed me booked!! They said platforms usually overbook with no real time information.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Lea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Scary men ganging outside drinking. People smoking at front door . Couldn’t find the place easily - dark, seedy room. Fridge leaking water all over. Depressing for price.
People hanging outside doors drinking and smoking.
Leaking fridge
Drain broken in sink
No idea what this was
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience, was told upon arrival needed a $100 deposit which i was fine with. Was charge twice $25 extra for dirty sheets which once customer leave hotel is suppose to wash sheets.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Euro Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing place
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities
Room had to blood on the wall, when I metin
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waffles and coffee
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice room and very friendly staff
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, but the breakfast could be a little bit better
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jose A.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and peaceful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Han Kon

Liked: Cleanliness, staff & service, property conditions & facilities
We like to stay because we stay safely and quitely.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Euro

Liked: Cleanliness, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and clean
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Filiberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025