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Citybox Brussels Centre Louise

3.0 star property

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Photo gallery for Citybox Brussels Centre Louise

Reception
In-room dining
Reception
Meeting facility
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • 24/7 front desk

Explore the area

View in a map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Place du Grand Sablon
    ‪11 min walk‬
  • Place, Royal Palace of Brussels
    ‪15 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(33 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Small

Double Room Small

Double Room Small

8.4 out of 10
Very good
(42 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citybox Brussels Centre Louise

Hotel with a 24-hour business center, steps from Avenue Louise
Along with a 24-hour business center, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall, and a vending machine are onsite. Weekly housekeeping is available.
Citybox Brussels Centre Louise offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.
During your stay at Citybox Brussels Centre Louise, you're just a quick walk from Avenue Louise. You'll find features like free WiFi in public areas and a 24-hour business center.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a 24-hour business center, meeting rooms, and a vending machine
  • Steps from Avenue Louise and 6 minutes by car from La Grand Place
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Citybox Brussels Centre Louise also features a vending machine, express check-in, and express check-out.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Centre Louise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 679 reviews
Rating 8 - Good. 184 out of 679 reviews
Rating 6 - Okay. 74 out of 679 reviews
Rating 4 - Poor. 28 out of 679 reviews
Rating 2 - Terrible. 17 out of 679 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Stayed 4 nights in Sep 2025

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, amenities
Rooms were small, a/c didn’t work well making the room quite hot. Beds were comfortable, no fridge.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Sep 2025

10/10 Excellent

Claire

Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra, PEORIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get A good ans cheaper option
Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The world need more citybox

Very good overall experience. The hotel is automated and everything works excellent. The check in / out process was amazing and the hotel take to provision for my early arrival giving me options. I like to find more hotels like citybox in my next travels.
Stayed 2 nights in Sep 2025

6/10 Okay

Tanya Kalipa

Stayed 7 nights in Sep 2025

10/10 Excellent

Fabian

Stayed 1 night in Sep 2025

8/10 Good

Kinsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, access, check-in
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
A short walk from the closest metro station which is only a few stop from Brussels Zuid train station. Room was really clean and spacious. There isn't a kettle in the room but hot water can be gotten from the guest kitchen on the first basement.
Stayed 2 nights in Aug 2025

8/10 Good

Yulian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and clean hotel, but hot

Good location, near shopping area and the ferries wheel. There are cafes, shops and restaurants nearby. About 30 mins walk to the grand place. Very clean but basic. The AC did not work well so we ended up sleeping in the heat.
Stayed 1 night in Aug 2025

10/10 Excellent

Gian Battista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at citybox. Nice comfortable hotel. Only wish the room had a TV. That is the only let down.
Stayed 3 nights in Aug 2025

10/10 Excellent

YUEN HUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Amenities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Theresa

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant comment on parking since i didnt have a car but everything else was great! Excellent helpful staff too
Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Ka Ying

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Out of the 4 nights I have stayed in the property, the first half were troubling, but the second half was acceptable. The top floor room I was first assigned to didn't have functional air circulation (warm humid air was expressed even if the aircon was turned to max setting). Fortunately, under the help of the hotel staff I was moved to a lower floor. However, there was a power issue on the floor the next night and it wasn't fixed until beyond midnight. The staff member was being as helpful as they can, but there weren't enough staff to manage a separate customer issue as well as the power issue (which affected more rooms). The room reminds me of another hotel brand which are also minimalistic in branding and services, but unfortunately my experience in Citybox Brussels has deterred me from choosing the brand in other cities, which is a shame. I do have to say I am thankful for the in-house staff which tried their best to troubleshoot things, and the room itself is fine (furniture and interior design wise) but the rooms are inconsistent in quality, so the opinions are polarizing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lise

Stayed 8 nights in Jul 2025

10/10 Excellent

ermelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 3 nights in Jul 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and location

Fantastic location for a few days in Brussels, room had everything I needed!
Stayed 3 nights in Jul 2025

8/10 Good

Patti

Travelled with family
Liked: Cleanliness
Very basic, but okay
Stayed 2 nights in Jul 2025