ibis Brussels Airport

3.0 star property

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Photo gallery for ibis Brussels Airport

A reception desk with a digital display board, two computer monitors, and pendant lighting.
A modern hotel building with a prominent 'Ibis Hotel' sign, a well-lit entrance, and a landscaped area with potted plants.
Terrace/patio
A group of people dining at a table with various dishes, utensils, and bread.
Miscellaneous

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Bessenveldstraat 17, Diegem, Machelen, 1831
  • Place, Information Technology Museum- Unisys Belgium
    ‪13 min walk‬
  • Place, NATO Headquarters
    ‪18 min walk‬
  • Place, Chateau Marga
    ‪3 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪5 min drive‬

Room options

Double Room, 1 Double Bed

8.0 out of 10
Very good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

ibis Brussels Airport

This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Brussels Airport offers 98 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at ibis Brussels Airport. During your stay, you'll be close to European Union Parliament Building. Free WiFi in public areas, a bar, and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 13 minutes by car from King Baudouin Stadium and 15 minutes from Brussels Expo
  • Pets welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at ibis Brussels Airport. Parking is available for a fee.

This 3-star Machelen hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 5 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 14 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 5 AM to 10 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to August 31:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.80 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 18.00 for adults and EUR 9.00 for children
  • Self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Ibis Brussels Airport
Ibis Hotel Brussels Airport
ibis Brussels Airport Hotel
ibis Brussels Airport Hotel
ibis Brussels Airport Machelen
ibis Brussels Airport Hotel Machelen

ibis Brussels Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 141 out of 773 reviews
Rating 8 - Good. 322 out of 773 reviews
Rating 6 - Okay. 207 out of 773 reviews
Rating 4 - Poor. 77 out of 773 reviews
Rating 2 - Terrible. 26 out of 773 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Uche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was worth it, friendly staff, clean room and amiable environment
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Pinhas

Liked: Staff & service
Disliked: Amenities
Basic, need some renovation
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and the rooms were great.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to share. Arrived late, left early.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the airport
Stayed 1 night in Nov 2024
Verified

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel kept up quite well. Decent breakfast and quiet enough for a good sleep. Staff in reception explained which public bus to take to get to the airport the next day. That was kind and really helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Lenka

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, but without necessarily accessories. No tresor, the hair dryer ilwas constantly overheated and didn't work. And the main issue was missing brush for toilet.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

jose

Liked: Staff & service
Disliked: Cleanliness, amenities
Could be better but regular and serious day to day cleaning meeds to be carried out on daily basis. Dust and cobweb are abundant in the room and staff should verify the smooth operating of wifi and tv.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024
Verified

8/10 Good

Wajih

good
Stayed 2 nights in May 2025
Verified

8/10 Good

Michael

Liked: Staff & service, room comfort
Nice
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Maurus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was content. The relation price / quality is good. On the next occasion I shall reconsider to book this ibis Hotel.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities

It does its job

It does its job for spending one night while waiting your next flight. Overpriced though.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came a few days for a conference in a nearby hotel that was more expensive. Exceeded my (moderate) expectations. The chain is in general quite predictable though. Train station is convenient bit quite far away. No commerce, no restaurant at reasonable distance. Walked to downtown but not a great walk.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Verified

6/10 Okay

Michael

Pretty unimpressive. I thought maybe I accidentally checked in at the Budget IBIS. Decent breakfast though.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay !

Comfortable stay for 2 nights. Staff friendly and helpful. Room was clean with a good shower, hairdryer, reasonably comfortable bed, soft pillows. Buffet breakfast has a good selection of hot and cold items. The restaurant in the evenings can get busy, as there is not much else in the area. The De Lijn 272 bus stops very close to the hotel (150m) and goes to the airport (15 - 20 mins) or to Brussels Noord.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Enrico

Liked: Cleanliness, staff & service
Small room
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

osayande

Liked: Amenities, property conditions & facilities
Cool
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Marco

Liked: Cleanliness

Quick online check-in the evening before but still

Quick online check-in the evening before but still needed to wait for 20 mins. That's really annoying!
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Afroze

Disliked: Cleanliness, amenities, property conditions & facilities
Not impressed by customer service
Stayed 2 nights in May 2025
Verified

6/10 Okay

Alice

Liked: Staff & service
The hotel was functional but not stellar. I had anticipated a shuttle service to the airport, but instead was instructed to take a city bus. There was nothing to eat until the restaurant opened at 18:00. The room itself was fine.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Gavin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tea / coffee in room. No iron either. Breakfast was very poor. Not easy to get to from airport as a lot of the hotels have given up their transport. Staff were friendly and helpful though. It was clean albeit dated. 1 towel - fine as on my own, but difficult if you were a couple I guess! Bed and pillows were acceptable - had worse!
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Megan

Disliked: Staff & service, property conditions & facilities
The hotel is dated and near a refugee camp that is very poorly presented. The area and hotel itself were extremely loud, the corridors remained busy all night. You can hear planes taking off and cars driving along the road. We were quite far outside of the city, so we opted to get food at the hotel, by the way the restaurant is closed on weekends! So we were left with a “light” menu which was just overpriced pasta. I paid €7.50 for a water and €50 for spaghetti, and pizza. The room itself was dated and the mattress kept folding over every time we adjusted the sheet that didn’t fit. There was hair on the wall in the bathroom, and hair/ staines in the toilet. The door to the bathroom also didn’t secure, so make sure you’re comfortable with your guest if you’re not alone. After a terrible night sleep we had to be up at 4:30 am for our flight, the doors were locked and no one was at the desk to let us out. We finally found someone who was extremely rude to us, she just opened the door and went back. We had to walk up the road to catch the bus, and there is no sidewalk out the front. So my wife and I tried to go down the road in the back, however we were confronted by a man in a white Mercedes who slowed down next to us, then pulled up to block the pavement in front of us. We quickly turned around and headed back to the hotel, he followed us back to the hotel lot but wasn’t able to turn in because of a bar! We decided on the front way after that. Be careful if you stay here!!
Stayed 1 night in Mar 2023