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Jam Hotel Brussels

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Photo gallery for Jam Hotel Brussels

Interior
City view from property
2 bars/lounges
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Place, Horta Museum
    ‪4 min walk‬
  • Place, Avenue Louise
    ‪6 min walk‬
  • Place, Saint Gilles Town Hall
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(21 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5)

Family Room (For 5)

9.4 out of 10
Exceptional
(18 reviews)
  • 25 sq m
  • Sleeps 5
  • 3 Single Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6)

Family Room (For 6)

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

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About this property

Jam Hotel Brussels

Pet-friendly hotel with a full-service spa connected to a shopping center in Brussels
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, 2 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Atsukan Wellness has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Jam Hotel Brussels. During your stay, you'll be connected to a shopping center, and just a quick walk from Avenue Louise. Free WiFi in public areas, 2 bars, and a full-service spa are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages or facials at Atsukan Wellness
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Avenue Louise and 7 minutes from La Grand Place
  • Cats and dogs welcome for a fee
Jam Hotel Brussels offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at Jam Hotel Brussels. Parking is available for a fee.

This Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Jam Hotel Brussels has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Spa is open Wednesday-Sunday 10 AM-9 PM.

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Uncovered self parking fee: EUR 19 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 300008
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Jam Hotel Brussels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 279 out of 617 reviews
Rating 8 - Good. 201 out of 617 reviews
Rating 6 - Okay. 82 out of 617 reviews
Rating 4 - Poor. 27 out of 617 reviews
Rating 2 - Terrible. 28 out of 617 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super cool, in a cool area and with a great bar. I didn't buy breakfast there and I regret that
Stayed 2 nights in Aug 2025

10/10 Excellent

magdalena

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at the Jam hotel. Disappointing that the restaurant was closed throughout the visit. We enjoyed the rooftop bar and the design of the hotel and rooms. I’m really interesting area of Brussels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Inga

Liked: Amenities
👍
Stayed 2 nights in Aug 2025

8/10 Good

Opalyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I left with so many insect bites on my legs.
Stayed 2 nights in Aug 2025

8/10 Good

Davina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were really clean and neat. It was quiet at night. We had dinner at the restaurant downstairs, Kaiju. The food was really good, some shareable and some you can have alone. You need a reservation for the rooftop bar which was a bit of bummer because we didn't know. We ended up going late at night when it cleared out a little and we did get a nice little view of the city. Also highly recommend visiting the new bar across the street, Esencia Cocktail Bar! The owner, Oscar , is very passionate about his bar and serves up some of the best cocktails we've ever had. Overall a great place to stay!
hotel bar
wontons at kaiju restaurant inside hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Irene rina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bedbugs!

Everything was going great until, on the final morning before our morning flight, we found a very large, engorged bed bug. Original preliminary inspection of the mattress and bedframe upon arrival revealed nothing, but this was a well-fed bedbug in the late stages of its life. Overall, a horrifying end to what we all thought was a beautiful, clean and hip hotel on our trip - now extended while we deal with the headache of making sure that was the only one. We stayed in Room 303.
The bedbug crawled its way up the wall, where it was squished. As evident, very well fed and in the later stages of development.
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Gang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel of it's kind

The hotel is kind of special that features bear concrete walls and untreated woods decoration everywhere. You either like it or dislike it. Other than the deco style it worked well: beds are comfortable, bathroom clean, and breakfast was good.
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Fritz oliver

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, transit nearby. kid friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area
Stayed 1 night in Jul 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, well located

Great Hotel and kind staff, with nice rooms, only I don't find space in the hotel parking, and one elevator was not working, also nice location with some good options yo eat even late.
Stayed 1 night in Jul 2025

8/10 Good

Jack

Travelled with group
Liked: Staff & service, room comfort

Rooftop bar

The hotel itself is clean unfortunately the elevator was a disaster as it was tiny could only comfortably accommodate 2 people and having 7 floors it was a big let down and required lots of waiting time . Otherwise than that the staff provided top quality service the pool and rooftop bar is the hotels usp and it is lovley and would highly recommend people stay for the pool and bar . The woman serving us drinks on the 5th of July made grate cocktails the rooms were a bit small but overall good value for money
Stayed 2 nights in Jul 2025

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service

Good rooftop bar and pool

Decent perks but it didn’t have basics like bottles of water in the rooms and one of the elevators is broken. I used the stairs apart from when I was coming and going with luggage. Pillows uncomfortable but the bed was fine. Loved the rooftop bar (but you can’t put drinks on your room) and I enjoyed the pool too.
Stayed 6 nights in Jun 2025

4/10 Poor

Burak

Business traveller
Disliked: Amenities
The room assigned was just beside the outside stairs with no view and also time to time noisy. During checkout their system was not working so could not provide invoice and mentioned to provide during the day. No update until 8pm until I had to call and still didnt receive the full invoice. The day later when called again was able to have the invoice of my stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Ania

Stayed 2 nights in Jun 2025

10/10 Excellent

Ella

Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Stayed 2 nights in May 2025