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Juliana Hotel & Spa - Brussels Centre

5.0 star property
VIP Access

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Photo gallery for Juliana Hotel & Spa - Brussels Centre

Sauna, steam room, body treatments, hot stone massages
Property video
Signature Suite | View from room
View from room
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Place des Martyrs, Brussels, Bruxelles, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Brussels Christmas Market
    ‪6 min walk‬
  • Place, La Grand Place
    ‪7 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room

Premium Room

Premium Room

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Prestige)

Room (Prestige)

Room (Prestige)

9.6 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 94 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Juliana Hotel & Spa - Brussels Centre

Victorian hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Juliana Hotel & Spa - Brussels Centre offers 53 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include offices, desks, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.
During your stay at Juliana Hotel & Spa - Brussels Centre, you're just a quick walk from La Grand Place. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with thalassotherapy, Swedish massages, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of La Grand Place and Brussels Christmas Market
  • Train station pick-up, train station drop-off, and bus station shuttle service available for a fee
  • Pets welcome for a fee
Juliana Hotel & Spa - Brussels Centre offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness center, a terrace, and concierge services are also featured at the luxury Juliana Hotel & Spa - Brussels Centre. A train station pick-up service, a train station drop-off service, and a bus station shuttle are available for a fee. Parking is available for a fee.

This 5-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Influence - This restaurant serves lunch and dinner.
Juliana Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Covered valet parking on site (EUR 45 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 39 for adults and EUR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Influence
  • Juliana Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (98 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 19 for children
  • Covered valet parking fee: EUR 45 per day
  • Pet fee: EUR 45 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Juliana Hotel & Spa - Brussels Centre offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number 0719841948
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Juliana Hotel Brussels Hotel
Juliana Hotel Brussels Brussels
Juliana Hotel Brussels Hotel Brussels

Juliana Hotel & Spa - Brussels Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 137 reviews
Rating 8 - Good. 25 out of 137 reviews
Rating 6 - Okay. 6 out of 137 reviews
Rating 4 - Poor. 2 out of 137 reviews
Rating 2 - Terrible. 5 out of 137 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, let down a little by bad maintainance

We had a great stay overall but there were several small things that got in the way of it being perfect. We were upgraded on check in to a very nice room but it was a twin bed even though the hotel does not advertise having twin rooms. Having one in a suite is just weird anyway, I can’t imagine there is much demand for that. When we asked staff to rectify this by joining it together they did not even tell us if they tried. When I questioned them about this they offered to move us. We were of course then downgraded significantly but the first room they gave us had a broken safe. This meant we had to move rooms again to an even smaller room. When I complained about the broken safe the man at the front desk was rude and said there was no maintenance on site so we would have to either accept the broken safe and wait for a repair or move to another room. We chose to move. We also noticed the hammam had to be manually turned on by staff who were not there and seemed too lazy to turn it on. We came back later in the week and were given a room that stank of smoke. The hotel were very good about this and upgraded us to a lovely room which was much nicer. This second stay was perfect save for the fact we were told we could use the spa showers on checkout. However the private one was broken so we ended up not being able to use them.
Stayed 4 nights in Aug 2025

6/10 Okay

Ricky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get out in an entrance to a square. When you walk into the square there are 6 white building all looking the same. You can not see a hotel name or sign anywhere. We were accosted crossing f the square and a gold chain was tore off my neck. And I still don’t know where the lobby was. We had to retreat and phone for an escort.
Stayed 3 nights in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Filip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn’t be better!

Gorgeous hotel in a nice quiet square. What more can you ask for.
Stayed 1 night in Sep 2025

4/10 Poor

Fritz

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
While the staff was great, our room was very, very small, and dark (no overhead lights). Further, we had no internet (we were told it did not work on the 3rd floor). Oddly, no washcloths in the room. While the food was good, the hotel bar ran out of Bourbon. One further complaint. The hotel is located on a plaza that did not permit cars. When we arrived it was raining, and we had a 5 minute walk in heavy rain to get to the hotel. We later learned that one could call the hotel to have the traffic barriers removed.
Stayed 4 nights in Sep 2025

10/10 Excellent

gail

Stayed 6 nights in Aug 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel with excellent service and staff. Walkable to everything. A bit of a strange area but worth it for the 5 star stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Excellent stay at this gorgeous 5 star hotel. The area while close and walkable to sites and restaurants is in not the prettiest spot. But the staff and the hotel make up for all of that. The pool, sauna and hamman are
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, gorgeous…a work of art!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was first class! We loved it👏👏
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the Hotel Juliana for the second time. The rooms are beautiful and bespoke and the service is excellent. Lovely breakfast and nicely appointed surroundings.
Stayed 3 nights in Aug 2024

10/10 Excellent

Smita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stunning hotel. Had some issues which were resolved. Staff are lovely
Stayed 3 nights in Jun 2024

10/10 Excellent

Aaron

Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Natalya, Edgewater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff! Convenient location, interesting design. Sauna and swimming pool are beneficial after the long walks around the city. Feeling that you are just the only guests in the hotel-the beauty of a small hotel! Cosy atmosphere in general! Really appreciate that!
Stayed 1 night in May 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious and lovely. Pool and sauna were a special plus. So glad we stayed at the Juliana.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel with beautiful decor
Stayed 2 nights in Feb 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gregory was great at conceirge, never a problem and always quick and effecient. Breakfast was good, all you would need for breakfast, bed clean and comfortable and intriguing collection throughout the hotel. Would recommend to anyone wishes to stay in a five star hotel on the centre of Brussels!
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Abrasive female receptionist - otherwise perfect

The property is fantastic very well thought and designed and absolutely beautiful. Bathrooms were great and house keeping service and everyone was courteous with the exception of one rude and young female receptionist whose behaviour was somewhat shocking for a 5 star hotel. One thing that could have been better: the restaurant is beautiful but the food was delivered strangely. The main came first and 15 minutes later came the salad followed by the pasta 8 minutes later. Food was very good. Caesar salad dressing was a little too much. The pasta with anchovies did not taste good and was way too salty and the pasta looked and felt and tasted like noodles. The main fish was great. One terrible experience: the young female receptionist who handled our check-in on Saturday 9-Dec at 12 noon. She was also around when we checked out on Sunday 10-Dec at 12 noon. We had prepaid for the trip through hotels.com back on the 19-Nov and got an email receipt. It also appeared on my American Express credit card statement. For some weird reason she said the payment did not show on their system and even went to say that the payment was declined several times which never happened (strange). I showed her the email confirmation and payment on my credit card statement and she went on to ask me to pay for the room rate and security deposit. The senior male receptionist interjected and said it’s fine they will sort it out with hotels.com but she contradicted him and went on to give a lecture that
Stayed 1 night in Dec 2023