"Checkin at the hotel bar is not optimal, since the environment is very loud. The staff is not very professional, forgetting to tell information and ha ... " More
17 Feb 2020 by Arnaud Dehaye
Dear guest, Thank you for taking the time to leave this review. I am sorry to hear your stay didn’t meet your expectations. With this feedback we will try our very best to improve the service here at Pentahotel Brussles. We hope to welcome you back at one of our hotels in the future! Pentayours, Penta team
28 Aug 2018 by Arnaud Dehaye
Dear Vinnie, We very much appreciate your comments regarding your stay at the Pentahotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Dehaye Director of Sales & Marketing
26 Apr 2024 by Chanel Taylor, Operations Manager
Dear Cora,Thank you for such a positive review.Our location is one of the things we are very proud of about our hotel.We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.It would be our pleasure to have you return on another occasion. Very best wishes,Chanel Taylor, Operations Manager
15 Mar 2024 by Chanel Taylor, Operations Manager
Dear Dragica,Thank you for this kind feedback concerning your visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Kind regards,Chanel Taylor, Operations Manager
31 Aug 2023 by Hotel Manager.
Dear Alison,First of all I would like to thank you for the time you have taken in providing us with feedback and the nice scores you have given us ! Feel free to share with us what you missed during your stay, so we can continuously improve our services !We are looking forward in welcoming you again to our hotel !#PentaYours
19 Feb 2020 by Arnaud Dehaye
Cher(e) voyageur, Un grand merci pour votre commentaire. Au plaisir de vous revoir chez Pentahotels. L'équipe Penta
15 Feb 2020 by Arnaud Dehaye
Cher(e) voyageur, Rien a redire sur votre commentaire si ce n'est un grand merci! Au plaisir de vous revoir. L'équipe Penta
24 Dec 2019 by Arnaud
Dear guest, Thank you for your review. So glad you had a great experience with us. Hope to see you back soon. Arnaud Director of Sales & Marketing
24 Dec 2019 by Arnaud
Dear guest, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3261 square feet (303 square metres) and includes conference space. A 24-hour fitness centre, a library, and a vending machine are also featured at the family-friendly pentahotel Brussels City Centre. Parking is available for a fee. This Art Deco Brussels hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The hotel hosts a free manager's reception daily.
Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
