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Smartflats - Louise Brussels

2.5 star property

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Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Bathroom
Comfort Studio, 1 Double Bed, Kitchen | Bathroom
Comfort Studio, 1 Double Bed, Kitchen
Iron/ironing board
Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Private kitchen

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Washing machine

Explore the area

View in a map
Rue Jourdan, 50, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪12 min walk‬
  • Place, Brussels South Railway Station
    ‪18 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, Kitchen

Iron/ironing board

Comfort Apartment, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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The price is €74
includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Louise Brussels

Apartments with kitchens, 4-minute walk to Avenue Louise
Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Added amenities include a washing machine, a flat-screen TV, and an electric kettle.
Smartflats - Louise Brussels offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers.
During your stay at Smartflats - Louise Brussels, you're just a quick walk from Avenue Louise. This budget apartment building has 40 apartments. A kitchen and a flat-screen TV are available in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a flat-screen TV
  • Just a 4-minute walk from Avenue Louise and 5 minutes by car from La Grand Place

Property amenities

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Comfort

  • Heating

Services and conveniences

  • Iron/ironing board on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 14 2025 to October 31 2025 (dates subject to change).

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Guests will receive an email with check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Smartflats Louise Brussels
Smartflats - Louise Brussels Brussels
Smartflats - Louise Brussels Apartment
Smartflats - Louise Brussels Apartment Brussels

Smartflats - Louise Brussels Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 70 reviews
Rating 8 - Good. 12 out of 70 reviews
Rating 6 - Okay. 18 out of 70 reviews
Rating 4 - Poor. 13 out of 70 reviews
Rating 2 - Terrible. 20 out of 70 reviews

6.0/10

Cleanliness

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
No wifi the whole stay - terrible customer service. To avoid at all cost!
Stayed 6 nights in Sep 2025

2/10 Terrible

Anya

Disliked: Cleanliness, amenities, property conditions & facilities
There were blood stains around the flat, we tried to contact the owners directly and they kept saying they were working to get it resolved but didn’t do anything to resolve it, no one came to clean it or address it in any way and no resolution was given at all in the time we were there. It was a biohazard in front of our eyes, with massive bloodstains on the couch bed, making it so that we weren’t able to use it at all. They also do not have working WiFi even though it is advertised that they do, we tried to contact the hotel about this too and they said they were working to resolve it but did not. All of these issues remained unresolved for the entirety of the three days we were there.
Stayed 2 nights in Sep 2025

6/10 Okay

Wens

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Nataliya

Avoid it - do not recommend

I booked this studio for its location and advertised facilities, but the reality was disappointing. Key issues during my stay: Major problems: Broken toilet seat and lid – never repaired. Only 1/3 of a toilet roll provided – no replacements available. Wi-Fi did not work at all despite reports with screenshots; I was told nothing could be done due to a public holiday. TV not working – only blue screen with channel list, no picture. No timelines or urgency from staff, even after I explained my short stay. Additional issues (with photos): Curtains with stains resembling blood spots. Cracked stool that trapped my skin and caused an injury. Floor heavily scratched and black table surface worn with chipped paint. Fan extremely dusty. Shower cabin far too small. Room looked worse than in the photos; some elements shown were missing (e.g. kettle and toaster). Positives: Convenient central location. Good size of the studio. Toiletries (lavender-scented) were pleasant. Kitchen had basics, though missing an electric kettle and toaster. Overall: Despite some positives, the number of unresolved problems and misleading presentation made this stay uncomfortable and poor value for money. Unfortunately, I cannot recommend this property.
Stayed 2 nights in Aug 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

stephen

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Mariano

Travelled with family
Disliked: Amenities
We had to climb 4 floors by stairs ,this was not listing in the advertisement, we arrived 2 hrs previous of the check inn and they want to charge 100 euros for 2 hrs
Stayed 2 nights in Jul 2025

6/10 Okay

GODWIN

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The apartment didn’t have WiFi.
Stayed 3 nights in Jul 2025

4/10 Poor

Jindrich

Stayed 12 nights in Jun 2025

2/10 Terrible

Elizabeth

The hotel did not send check info and attempted to charge us for our stay. Horrible communication with the property.
Stayed 6 nights in Jun 2025

6/10 Okay

Savannah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Location was close to train and public transport. Room was dirty when I arrived (dirt on floors, shower not clean). There is no shower screen door, so water went everywhere each time we had a shower. Wifi only seemed to work through the day which was no use as we were out exploring the city.
Stayed 5 nights in May 2025

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location was ideal for us, the property was really clean, we had some confusion finding the property and our taxi driver had to liaise with Smartflats but we were driving round for a while trying to find it, there’s a really strong smell in the property from the drains and the noise from outside is constant throughout the night
Stayed 4 nights in May 2025

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Difícil check in and out, tuvimos que esperar casi 3 horas para lograr ingresar porque no habían recibido el depósito de garantía que ya yo había hecho.
Stayed 2 nights in Apr 2025

6/10 Okay

aris, naples

Travelled with group
Disliked: Amenities
Close by restaurants, the apt has everything that you need, just the bathroom is too small and doesn't have elevator.
Stayed 2 nights in Apr 2025

4/10 Poor

Gabriela

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to have wifi for that week, we called the customer service number, they were not helpful at all, so we ended up not having wifi at all for the whole week. (Customer service people were nice and respectful but didnt do much) the sheets were stained (black stain) the water pressure in the shower is horrible, couldn't even wash my hair properly and its small, one person can barley fit in there.The pictures of the appartment are decieving, the pictures showed that we would have a bathroom, and when we arrived there the shower is literally in the room, so everyone can see you showering. There was no light in the apartment only in the room. The sofa bed was also super uncomfortable
Stayed 6 nights in Mar 2025

10/10 Excellent

aureen

Travelled with family
Liked: Cleanliness, room comfort

Amazing trip

The flat was cosy and amazing i love my stay there. Everything was good. Thanks
Stayed 3 nights in Feb 2025

6/10 Okay

Daisy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never received information on how to check in. Had to call a few times to be able to check in. Shower had no privacy. No curtain or door. The outside was very dirty. Entrance in to building was missing tiles , big mess, dirty.
Stayed 3 nights in Feb 2025

4/10 Poor

Thomas

Disliked: Cleanliness, room comfort
Bad smell, toilet flush didn't work well, linen didn't seem very clean, hot water in the shower didn't work (had to get out to reset the boiler), poor upkeep in general. Definitely not recommended.
Stayed 2 nights in Jan 2025

4/10 Poor

sophia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Orville, Plantation

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is in a great location off the Grand Place and Central Station. The windows are double plane and blocks out most of the track and tourist noise. Walking was easy to most of the sights. The two bedrooms were spacious for us and the option of the sofa bed was good as well. The apartment was light and airy with good amenities in the kitchenette. Nice full size refrigerator and gas stove. The shower area of the bathroom can use some work, as water gets everywhere. We also had to walk to a different location to pickup and drop off the keys for checkin and checkout. Overall nice stay.
Stayed 4 nights in Nov 2024

6/10 Okay

DANIEL ITSE

Disliked: Cleanliness
The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs.
Stayed 3 nights in Oct 2024

6/10 Okay

Cristina

Travelled with family
Disliked: Amenities, property conditions & facilities
We had the two bedroom 4 bed flat. It was a dirty and you could feel springs in the beds. Couches with stains and the floor carpets need replacing. No shower door. Location was ok. 10-15 min walk to main attractions and 10 mins from train.
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Definitely don't book with Smartflats, for the following reasions. 1) I booked a property near where my meeting was. They changed the property location so I was across town and had to take two metro trains each time. 2) It's a real pain checking in as you have to send them scans of your passport, bank cards etc - a time sink; 3) When I got to the property the wifi didn't work. I spent an hour trying to sort it out, including in a chat with a staff person from Smartflats. It couldn't be fixed. The next day it still didn't work (i.e. they hadn't tried to fix it, or didn't care). A really bad experience overall. AVOID.
Stayed 2 nights in Sep 2024

4/10 Poor

Walker

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Muitas escadas

Unfortunately, my stay wasn't pleasant. We stayed from September 9th to 14th. I made the reservation six months in advance because I knew the building didn't have an elevator. I sent a message to the owner explaining that the reservation was for three adults over 65, including one of us with mobility issues. I asked if they could reserve me a lower floor. To my surprise, I was informed the day before my check-in that it would be on the fourth floor and that access to one of the rooms would be on the fifth floor. This was inconsiderate, given that we're elderly and have luggage, and I made my reservation well in advance. Another problem: the description said the room had Wi-Fi, but it didn't, and without Wi-Fi, there was no way to watch TV. One of the bathrooms lacked a mirror over the sink, and the shower stall had no door. The apartment had no chairs with backrests or armchairs, only stools. Otherwise, the location, amenities, and cleanliness were good.
Stayed 5 nights in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

A fuir

Juste inadmissible. Aucun mail pour prevenir des cides dacces, et surtout aucun mail ou appel pour nous dire que l'appartenance reserver et payé n'était pas en états et quon ne pourrait pas y aller. On a du appeler le numero de la plate forme qui gere ça. On a été relogé 2km plus loin et a pieds (ils offrent pas le taxi hein) . Arriver enfin au 2nd hotel plutot bien située c'est vrai, et bien la surprise fût désagréable. Apparemment hôtel qui a je pense subit des dégats, et donc les travaux pas fini a premiere vue, les photos parlent d'elles mêmes. Seul point positif le lit, confortable.
Stayed 3 nights in Sep 2025