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Smartflats - Louise Brussels

2.5 star property

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1 bedroom, iron/ironing board
Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Private kitchen
Comfort Studio, 1 Double Bed, Kitchen | Private kitchen
Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Bathroom
Comfort Studio, 1 Double Bed, Kitchen | Bathroom

Reviews

5.2 out of 10

Popular amenities

  • Washer
  • Kitchen

Explore the area

View in a map
Rue Jourdan, 50, Brussels, 1000
  • Avenue Louise
    â€Ș3 min walk‬
  • European Union Parliament Building
    â€Ș4 min drive‬
  • La Grand Place
    â€Ș4 min drive‬
  • Brussels (BRU-Brussels - National)
    â€Ș17 min drive‬

Room options

View all photos for Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment, Kitchen

1 bedroom, iron/ironing board

Comfort Apartment, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Louise Brussels

Apartments with kitchens, a short walk to Avenue Louise
Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Added amenities include a washing machine, a flat-screen TV, and an electric kettle.
Smartflats - Louise Brussels offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers.
During your stay at Smartflats - Louise Brussels, you're just a quick walk from Avenue Louise. This budget apartment building has 40 apartments. A kitchen and a flat-screen TV are available in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a flat-screen TV
  • Just a 4-minute walk from Avenue Louise and a 5-minute drive from European Union Parliament Building

Property amenities

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Comfort

  • Heating

Services and conveniences

  • Iron/ironing board on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Guests will receive an email with check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Smartflats Louise Brussels
Smartflats - Louise Brussels Brussels
Smartflats - Louise Brussels Apartment
Smartflats - Louise Brussels Apartment Brussels

Smartflats - Louise Brussels Reviews

Reviews

5.2
Rating 10 - Excellent. 3 out of 60 reviews
Rating 8 - Good. 12 out of 60 reviews
Rating 6 - Okay. 16 out of 60 reviews
Rating 4 - Poor. 12 out of 60 reviews
Rating 2 - Terrible. 17 out of 60 reviews

5.8/10

Cleanliness

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Jindrich

Stayed 12 nights in Jun 2025

2/10 Terrible

Elizabeth

The hotel did not send check info and attempted to charge us for our stay. Horrible communication with the property.
Stayed 6 nights in Jun 2025

6/10 Okay

Savannah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Location was close to train and public transport. Room was dirty when I arrived (dirt on floors, shower not clean). There is no shower screen door, so water went everywhere each time we had a shower. Wifi only seemed to work through the day which was no use as we were out exploring the city.
Stayed 5 nights in May 2025

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location was ideal for us, the property was really clean, we had some confusion finding the property and our taxi driver had to liaise with Smartflats but we were driving round for a while trying to find it, there’s a really strong smell in the property from the drains and the noise from outside is constant throughout the night
Stayed 4 nights in May 2025

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
DifĂ­cil check in and out, tuvimos que esperar casi 3 horas para lograr ingresar porque no habĂ­an recibido el depĂłsito de garantĂ­a que ya yo habĂ­a hecho.
Stayed 2 nights in Apr 2025

6/10 Okay

aris, naples

Travelled with group
Disliked: Amenities
Close by restaurants, the apt has everything that you need, just the bathroom is too small and doesn't have elevator.
Stayed 2 nights in Apr 2025

4/10 Poor

Gabriela

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to have wifi for that week, we called the customer service number, they were not helpful at all, so we ended up not having wifi at all for the whole week. (Customer service people were nice and respectful but didnt do much) the sheets were stained (black stain) the water pressure in the shower is horrible, couldn't even wash my hair properly and its small, one person can barley fit in there.The pictures of the appartment are decieving, the pictures showed that we would have a bathroom, and when we arrived there the shower is literally in the room, so everyone can see you showering. There was no light in the apartment only in the room. The sofa bed was also super uncomfortable
Stayed 6 nights in Mar 2025

10/10 Excellent

aureen

Travelled with family
Liked: Cleanliness, room comfort

Amazing trip

The flat was cosy and amazing i love my stay there. Everything was good. Thanks
Stayed 3 nights in Feb 2025

6/10 Okay

Daisy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never received information on how to check in. Had to call a few times to be able to check in. Shower had no privacy. No curtain or door. The outside was very dirty. Entrance in to building was missing tiles , big mess, dirty.
Stayed 3 nights in Feb 2025

4/10 Poor

Thomas

Disliked: Cleanliness, room comfort
Bad smell, toilet flush didn't work well, linen didn't seem very clean, hot water in the shower didn't work (had to get out to reset the boiler), poor upkeep in general. Definitely not recommended.
Stayed 2 nights in Jan 2025

4/10 Poor

sophia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Orville, Plantation

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is in a great location off the Grand Place and Central Station. The windows are double plane and blocks out most of the track and tourist noise. Walking was easy to most of the sights. The two bedrooms were spacious for us and the option of the sofa bed was good as well. The apartment was light and airy with good amenities in the kitchenette. Nice full size refrigerator and gas stove. The shower area of the bathroom can use some work, as water gets everywhere. We also had to walk to a different location to pickup and drop off the keys for checkin and checkout. Overall nice stay.
Stayed 4 nights in Nov 2024

6/10 Okay

DANIEL ITSE

Disliked: Cleanliness
The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs.
Stayed 3 nights in Oct 2024

6/10 Okay

Cristina

Travelled with family
Disliked: Amenities, property conditions & facilities
We had the two bedroom 4 bed flat. It was a dirty and you could feel springs in the beds. Couches with stains and the floor carpets need replacing. No shower door. Location was ok. 10-15 min walk to main attractions and 10 mins from train.
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Definitely don't book with Smartflats, for the following reasions. 1) I booked a property near where my meeting was. They changed the property location so I was across town and had to take two metro trains each time. 2) It's a real pain checking in as you have to send them scans of your passport, bank cards etc - a time sink; 3) When I got to the property the wifi didn't work. I spent an hour trying to sort it out, including in a chat with a staff person from Smartflats. It couldn't be fixed. The next day it still didn't work (i.e. they hadn't tried to fix it, or didn't care). A really bad experience overall. AVOID.
Stayed 2 nights in Sep 2024

8/10 Good

Keren

Travelled with family
Liked: Room comfort
Bien
Stayed 3 nights in Jun 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Magdalini

Disliked: Cleanliness

Remboursement

Voici le mail oĂč je demande le remboursement svp! « Bonjour, Je me nomme PHILLI Magdalini Voici le dĂ©tail de ma rĂ©servation. N'Ă©tant pas restĂ©e Ă  cause d'une dĂ©ception Ă  l'arrivĂ©e, j'ai appelle' une personne pour bien prĂ©ciser mon dĂ©part au moment mĂȘme! Il faut signaler aux clients 1) que vous faites des travaux 2) la literie est aux pieds de l'escalier! 3) pas d'ascenseur!!!! Je dĂ©sire le remboursement du montant payĂ©
Stayed 3 nights in May 2025

8/10 Good

Rob

Liked: Cleanliness
For the money it was great.
Stayed 8 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Way too expensive for what one gets

Loud, one hears people coming in and out. Also poorly insulated towards the outside. One also smells other guests' cooking very strongly. The apartment could also have been cleaner
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Pratique, bien situé, bien équipé

J'avais déjà séjourné dans cette établissement mais cette fois ci j'ai du réclamer les codes d'accÚs le séjour de mon arrivée. En dehors de cela, j'étais satisfait, bien situé et bien équipé, de l'usure naturel pour un appartement loué mais rien de significatif.
Stayed 2 nights in May 2025

8/10 Good

Cecilie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Eric

Liked: Cleanliness

SĂ©jour Ă  Bruxelles

Nous avions la chambre 002 au rez de chaussĂ©. Cela a posĂ© beaucoup de dĂ©sagrĂ©ments dĂ»s aux bruit incessant de la porte d’entrĂ©e qui claquait Ă  chaque fermeture. D’autant qu’un groupe ayant louĂ© plusieurs chambre est arrivĂ© le vendredi occasionnant des nuisances nocturnes ( cris , bruit, porte claquant): j’ai dĂ» intervenir pour faire la police ( ce type d’hĂ©bergement sans personnel prĂ©sent ne devrait pas accueillir des groupe de jeunes, puisque personne ne peut directement les canaliser). D’autre part, il manquait dans notre logement une recharge de gel douche, un torchon , un balai ( puisqu'on nous demande de le rendre dans un bon Ă©tat de propriĂ©tĂ©). Pas de liste du matĂ©riel mis Ă  dispisition.
Stayed 6 nights in Apr 2025

2/10 Terrible

Luis Enrique

Travelled with family
Disliked: Cleanliness, room comfort

Totalmente engañados (se pagó por otras condicion)

Se contratĂł un servicio y nos cambiaron las condiciones y la direcciĂłn del lugar dos veces. Incluso el Ășltimo cambio lo hicieron un dĂ­a antes de ingresar. Se contratĂł una propiedad para 5 personas, internet y lavadora. Y a la llegada nunca hubo internet ni lavadora, el lugar solo tenĂ­a 3 camas (2 individuales y 1 matrimonial) osea solo para 4 personas. Terrible no entiendo como Hoteles.com proporciona este tipo de lugar con administraciones que no cumplen lo que ofrecen. TenĂ­amos varios dĂ­as en Europa y por eso quisimos contratar un lugar con lavadora y el lugar a donde nos enviaron no tenĂ­a. AdemĂĄs el baño no drenaba bien, el agua de la tina no se iba y todos tuvimos que bañarnos con agua en posada, la cual empezĂł a salir despuĂ©s por debajo de la tina hacia el lavatorio.
Stayed 2 nights in Apr 2025