Ayenda Victoria Comfort

2.5 star property

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Photo gallery for Ayenda Victoria Comfort

Family Room
Restaurant
Front of property
Reception
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Carrera 20 N- 36-68, Bucaramanga, 680010
  • Place, Antonia Santos Park
    ‪5 min walk‬
  • Place, Santander Theatre
    ‪5 min walk‬
  • Place, Canaveral Mall
    ‪11 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪24 min drive‬

Room options

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

Family Room

  • Sleeps 5
  • 1 Single Bunk Bed, 1 Double Bed and 1 Single Bed

Similar properties

About this property

Ayenda Victoria Comfort

Along with a coffee shop/cafe, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Ayenda Victoria Comfort offers 18 accommodations with air conditioning. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Ayenda Victoria Comfort, you're just a quick walk from Holy Family Cathedral. Features include free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • English breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Holy Family Cathedral and Bucaramanga Chamber of Commerce
There's a coffee shop/cafe on site. WiFi is free in public spaces. Ayenda Victoria Comfort also features tour/ticket assistance, laundry facilities, and room service (during limited hours).

This Bucaramanga hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9 AM for a fee: COP 8,000 for adults and COP 8,000 for children
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to October 14:
  • Dining venue(s)
  • Laundry facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately COP 8000 for adults and COP 8000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

HOTEL VICTORIA COMFORT Bucaramanga
VICTORIA COMFORT Bucaramanga
HOTEL VICTORIA COMFORT
Ayenda Victoria Comfort Hotel
Ayenda Victoria Comfort Bucaramanga
Ayenda Victoria Comfort Hotel Bucaramanga

Ayenda Victoria Comfort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 4 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Hosni, San Pedro Sula

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything is great for the prize, BUT if you need to work remotely, there are no connectors to charge your laptop in the room. I needed to go to the dinning room to work everyday, which is not ideal if you have meetings.
Stayed 6 nights in Jun 2025

8/10 Good

Christopher

Stayed 1 night in Jan 2025

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tenia reserva estaba sobrevendido
Stayed 1 night in Jun 2025

8/10 Good

antonio alejandro, Queretaro

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación, la catedral a unos pasos.y centros comerciales a minutos caminando
Stayed 1 night in Sep 2024

8/10 Good

Cloris Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lo recomiendo

Todo muy bien
Stayed 1 night in Nov 2019

10/10 Excellent

MARIA S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 4 nights in Aug 2019