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Serenity Suites

3.5 star property

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Photo gallery for Serenity Suites

Outdoor pool
Suite, Balcony
Property entrance
Bar (on property)
Property entrance

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

Map
Carrera 48B No. 53A-10, Altos de Pan de Azúcar, Bucaramanga, 680003
  • Cabecera Shopping Mall
    ‪11 min walk‬
  • Cacique Shopping Mall
    ‪3 min drive‬
  • Canaveral Mall
    ‪3 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About this property

Serenity Suites

Hotel in Bucaramanga with free breakfast and a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, dry cleaning, and laundry facilities.
Serenity Suites offers 10 air-conditioned accommodations with minibars and complimentary toiletries. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Serenity Suites, you'll be within walking distance of La Flora Ecological Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 14 minutes by foot from La Flora Ecological Park and a 3-minute drive from Autonomous University of Bucaramanga
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Serenity Suites. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Bucaramanga hotel.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Serenity Suites Hotel Bucaramanga
Serenity Suites Bucaramanga
Serenity Suites Hotel
Serenity Suites Bucaramanga
Serenity Suites Hotel Bucaramanga

Serenity Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Debbie, Richmond , VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Colombia!

Most awesome place ever! Beautiful home, safe, attractive neighborhood. Owner GUS made us feel like family. Wonderful fresh blended lemonade upon our arrival. Gus provided terrific suggestions re; eating out, and activiities to add to our tour. Without his suggestion, we would have missed the gondola ride in the Andes which was incredible. Beautiful and relaxing pool and hot tub after a long day of traveling/tours. Great view of the city from our room. We would like to return to Bucaramanga and Serenity Suites.
Stayed 2 nights in Dec 2017

10/10 Excellent

Fernando, NS Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wake up in a birds paradise a top of the city

Getting to Serenity Suits you think you are leaving the city. The road climbs up a steep hill surrounded by forest. Soon you are at the top of a hill in a quiet modern neighbourhood where you have the most astounding view of the city. Serenity Suits is located in a secluded street (our taxi driver had to ask for directions), a dead end street next to a forest park full of a variety of birds and a trail that takes you down to town on a beautiful walk. Although you are almost out of the city, you are 10 minutes from great shopping (Shop for locally hand made leather products) and 20 from downtown (visit the market in carrera 15) in taxi rides that cost less than 5 bucks.  Hosts Sandra and Gustavo run this boutique hotel like their own home and treat you like family without being intrusive. We stayed with them for three nights as part of a recent backpacking trip to Colombia. Our room had a balcony with a full view of the city. We had the same wonderful view from the shower! The room was modern, with air conditioning TV and ample space. We were woken up in the morning to soothing wild bird songs. We were treated  to a magnificent breakfast that Sandra cooked for us every morning with her own take on traditional Santanderean food. We did bird watching while having breakfast at the balcony: What a Treat! Gustavo and Sandra looked after us offering suggestions and directions to places to visit, eat and hung out. Thney have a trusted taxi driver that they called when needed. Gustavo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Serenity was lovely

Beautiful setting with view and very attentive hosts. The room was artistically and carefully designed with luxurious amenities. Healthy fresh breakfast on patio overlooking the spa and swimming pool. I highly recommend to other travelers to stay at this fine hotel .

10/10 Excellent

D, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant Stay

An elegant, safe, and comfortable stay with a beautiful family in Bucaramanga.

10/10 Excellent

zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendadisimo

El lugar es hermoso, puedes ver la ciudad desde el balcón del restaurante. La comida es deliciosa, es limpio, está bien ubicado. Lo mejor es el servicio. Sandra, su esposo Gustavo y su hija son personas muy amables, todo el tiempo están pendientes de ti. Sin duda alguna, regresaría a Serenity Suites.