Sonesta Hotel Bucaramanga

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Sonesta Hotel Bucaramanga

Terrace/patio
Front of property
Meeting facility
Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, pool loungers
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Place, Parque Caracolí Shopping Center
    ‪1 min walk‬
  • Place, Centro Comercial Cañaveral
    ‪2 min walk‬
  • Place, Clínica Foscal Internacional
    ‪11 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • 27 sq m
  • Sleeps 2

Twin Room Standard

  • 27 sq m
  • Sleeps 4

Superior Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sonesta Hotel Bucaramanga

Hotel connected to a shopping center in Floridablanca with free breakfast
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Hotel Bucaramanga. During your stay, you'll be connected to a shopping center, and just a quick walk from Parque Caracolí Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Parque Caracolí Shopping Center and La Florida Shopping Center
  • Airport shuttle service available for a fee
Sonesta Hotel Bucaramanga offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 94 square feet (9 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Bucaramanga. Free self parking is available.

This 3.5-star Floridablanca hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.
Sonesta Hotel Bucaramanga has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 24 2025 to December 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10 AM to 6:30 PM.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 508 out of 692 reviews
Rating 8 - Good. 124 out of 692 reviews
Rating 6 - Okay. 24 out of 692 reviews
Rating 4 - Poor. 21 out of 692 reviews
Rating 2 - Terrible. 15 out of 692 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Javier Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing sheets
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, from the check in to to check out. The view was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 7 nights in Sep 2025

2/10 Terrible

JAIME

Stayed 1 night in Sep 2025

10/10 Excellent

Keir, Douglasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Xochitl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, staff super friendly and helpful. Breakfast was spot on with many options to choose.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Breakfist Love the service and the room service My son love the pool Love the safety very safe My Thougther loved the Gym 🏋️‍♀️ The shopping was close to the hotel And loved the view
Stayed 14 nights in Aug 2025

10/10 Excellent

Yenny Bibiana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel! Will definitely stay there again and recommend it to friends
Stayed 1 night in Jul 2025

10/10 Excellent

Júrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 14 nights in Jul 2025

8/10 Good

Adaliz

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location & friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location location location plus a very good service
Stayed 8 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is a very nice and clean hotel. The staff were exceptional. The room was very clean and spacious. The bed is super comfortable and the area very quiet at night to get some good rest. The breakfast is really good. Everything you could want, they have it. Overall it was a great stay and would love to stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it! HIGHLY RECOMMENDED

I really don’t know where to start. Everything is so perfect about this place. One thing I want to mention is that we used to stay at another hotel in the area that was really good but I am glad I gave Sonesta a try. The second I booked it I knew that this was going to be a great choice. Breakfast was included in the price and the variety is noticeable. Let’s fast forward to check in, we were welcomed by John, one of the sweetest people we’ve encountered in a hotel. Then, Natalia (also known as Katie Holmes) helped us check-in in the nicest way possible. Throughout the whole stay, we were treated with so much love by every person we interacted with. Zenaida, Dayanna, Roque, John, Laura, the guy with the pandeyucas and the one that made the best macchiatos on Tuesday 7.1 and Wednesday 7.2. There are a couple more guys in the front desk that I am sorry I didn’t get your names but know that you are equally appreciated. There were 3 packages delivered to me and they made sure I received them. Last but not least, Liliana Lizcano, so thoughtful, so fun, so sweet, very professional yet she managed to make the time to have lovely conversations with us full of laughter and love. This hotel is perfectly run. From the meticulously cleaned rooms, to the AC, to the breakfast food choices, view & area, to the rooftop restaurant to the very mice connections to more than plenty of restaurants, transportation and shopping. We’ll be back a million times. THANK YOU!
Stayed 13 nights in Jun 2025

8/10 Good

Nulbia, portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, good location attached to mall, breakfast included.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Wayne everton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

thomas

Stayed 1 night in May 2025

8/10 Good

ALEX

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The hotel and accomodations were excellent and everything was close in proximity.
Stayed 7 nights in Jun 2025

10/10 Excellent

I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Yolimar, Battle Ground

Stayed 2 nights in Jun 2025