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BENS L'Hotel Palermo

3.5 star property
VIP Access

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Photo gallery for BENS L'Hotel Palermo

Front of property
Free daily continental breakfast
Free daily continental breakfast
View from property
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Thames 1562, Buenos Aires, Capital Federal, 1414
  • Place, Palermo Soho
    ‪1 min walk‬
  • Place, Serrano Square
    ‪1 min walk‬
  • Place, Distrito Arcos
    ‪11 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

BENS L'Hotel Palermo

This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and 24-hour room service. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a seasonal outdoor pool, concierge services, and a 24-hour front desk.
BENS L'Hotel Palermo offers 23 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of BENS L'Hotel Palermo's great location. During your stay, you're just a quick walk from Serrano Square. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Serrano Square and 12 minutes by foot from Distrito Arcos
  • Airport, ferry terminal, and cruise terminal shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly BENS L'Hotel Palermo. The hotel can provide concierge services and wedding services.

This 3.5-star Buenos Aires hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BENS L'Hotel Palermo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
BENS L'Hotel Palermo offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

BENS L'Hotel Palermo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 631 reviews
Rating 8 - Good. 161 out of 631 reviews
Rating 6 - Okay. 51 out of 631 reviews
Rating 4 - Poor. 11 out of 631 reviews
Rating 2 - Terrible. 8 out of 631 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely and peaceful hotel in an ideal location with a beautiful garden and a romantic atmosphere of old Palermo. I've stayed here many times and will return!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Garveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. It’s located in Palermo and is close to lots to restaurants, cafes etc. The hotel has a nice rustic and vintage look to it, which I thought was cute. The staff is also wonderful, warm, welcoming and very accommodating. The hotel also comes with 2 adorable cats. All in all, a great place to stay :).
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and clean room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Judite

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning, a real oasis hidden in the center of Palermo. The garden is gorgeous place to hide and have a glass of wine when you’re tired from sightseeing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety. I would love to stay here again!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful tranquil oasis in the city.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

graeme

Lovely hotel in Palermo Soho. An oasis in the city. Bright, spotless, spacious rooms. Friendly staff. Superb value.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The setting and the space are delightful!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
I love this charming, classic and peaceful small hotel and its great location. The warm, caring and professional attention of staff like Clara and Pablo really made feel at home while recovering from illness during my trip. Having an excellent breakfast in the garden was a great way to start my day!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel!! I loved my stay here. The staff were all so kind and helpful. Every time I walked through the main entrance it was like a peaceful oasis. I would definitely come back!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff were extremely helpful, great breakfast- sometimes in the garden. An old property but well maintained and very clean. The added bonus of Bens is that it is right in the heart of Palermo, a stones throw from bars and restaurants. Safe at night, we would always stay there again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little run down and could use fresh paint and have no sound proofing. However the property itself is amazing and a quiet beautiful respite right in the heart of a busy area. The pool, garden and communal areas are fantastic and staff were lovely.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Not a bad stop. Got stuck overnight and booked last minute. Nice little courtyard in the middle. Pool looked a little uninviting. Would have loved a warm shower at 3am before our flight but it wasn't meant to be. The room we had needed a little updating for sure. Could be better rooms in the place and we just got a more run down room. Who knows. We did sleep great in the bed so that was nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Halasius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place.
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this boutique hotel! Bed was comfortable, amenities were good, location was great and it make you fell great!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and friendly staff. Excellent location.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
The property is very quaint and has beautiful surroundings. Staff were excellent.
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Martha

Liked: Staff & service
Decent place to stay.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location were great
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

anezka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff is amazing, the area is great!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Clare Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Buenos Aires

Lovely hotel in great neighborhood in Buenos Aires.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Excellent little hotel; quiet, clean and excellent service from the staff
Stayed 5 nights in Jan 2024