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Palo Santo Hotel

4.0 star property
VIP Access

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Photo gallery for Palo Santo Hotel

Interior entrance
Property preview
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Deluxe Room | View from room
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Spa

Explore the area

View in a map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Place, Palermo Soho
    ‪8 min walk‬
  • Place, Serrano Square
    ‪17 min walk‬
  • Place, La Rural Convention Center
    ‪17 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪29 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Palo Santo Hotel

Hotel with free breakfast, 5-minute walk to Distrito Arcos
Along with a restaurant, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool, and free use of bicycles are onsite.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
The free breakfast at Palo Santo Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palermo Soho. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Argentinean cuisine and garden views while dining at Charqui
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Distrito Arcos and Palermo Soho
  • Airport shuttle service available for a fee
As a guest of Palo Santo Hotel, you'll find a seasonal outdoor pool, a hot tub, a fitness center, and complimentary bicycles. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Palo Santo Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Buenos Aires hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Charqui - Overlooking the garden, this restaurant specializes in Argentinean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 70 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Palo Santo Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 702 out of 886 reviews
Rating 8 - Good. 161 out of 886 reviews
Rating 6 - Okay. 16 out of 886 reviews
Rating 4 - Poor. 4 out of 886 reviews
Rating 2 - Terrible. 3 out of 886 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nazpari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so thoughtfully designed! It is in a great location, rooms are nice, and a highlight was how kind the hotel staff was.
Stayed 4 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was great. The service, cleanliness, room, restaurant, hot tub. The front desk staff was excellent! They were very knowledgeable & helpful! I would definitely recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I didn't want to leave

This might be the best hotel I've ever stayed in. The room was clean and spacious. Great breakfast and staff had excellent recommendations for restaurants and attractions. The hotel is in a central, great neighborhood and close to the subway and bus lines.
Stayed 3 nights in Jul 2025

10/10 Excellent

EDUARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great Boutique Hotel option in Palermo!

Organized, clean, silent, modern and pleasant
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great people. They have a helpful guidebook and good suggestions. Also, they have bikes to borrow and a rooftop hot tub.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#1 LOCATION- BA's Best Neighbored Palermo Hollywood. Lots of restaurants, cafes, well located to public transport (underground and buses); #2 BREAKFAST - Fresh fruits, selection of amazing meats and bread, eggs cooked on request, coffee is made on site - not machine. So good. #3 EMANUEL (PM shift) and CAMELO (AM shift) at front desk are both amazing. So considerate, helpful, go out of their way (football match, recommendations, friendly). Excellent service is not dead - it LIVES at Palo Santo. #4 ROOMS - First rate. Comfortable beds, large rooms, all amenities, including refrigerator, TV with lots of channels (but why stay in at night when you're staying in Palermo Hollywood (so named because lots of media companies based here). #5 Hotel Palo Santo is a work of art. Mostly constructed of Palo Santo tree wood, waterfall in lobby and THE FIRST URBAN GREEN HOTEL IN ARGENTINA. Built to LEED standard as defined by U.S> Green Building Council. Environmental friendly in all things. HIGHLY RECOMMEND!!!! WILL RETURN. The BEST.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leandro

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio

Stayed 3 nights in Jul 2025

10/10 Excellent

Christie

Stayed 5 nights in Jul 2025

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, cool and friendly hotel

Excelente hotel with amazing and helpful staff. Special thanks to Camilo with all sugestions to make our trip even better.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique hotel - Outstanding service

Outstanding small hotel. Excellent service and location. The entire staff, from Adrian, Candela and Jose at the front desk to the housekeeping staff were amazing. Their attention to detail and friendly attitude were truly refreshing. The insights and recommendations they provided made the stay exceptional. Located in a quiet neighborhood of Palermo Viejo. It’s near many shops, cafés, restaurants, and transportation to and from the center of the city.
Room
Bathroom
Shower
Minibar
Stayed 5 nights in Jun 2025

10/10 Excellent

Ryan, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best in bs as. Hope to return soon
Stayed 5 nights in Apr 2025

10/10 Excellent

Pamela P. Rodriguez

Stayed 4 nights in Jun 2025

8/10 Good

Diana, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a nice boutique hotel. The staff is really nice. The only inconvenient thing is that I was woken up by a staff member that open my room door while I was sleeping at 7pm because they wanted to leave a chocolate. I would just say put the do not disturb sign before 7pm if you don’t want anyone to come into your room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location excellent room!!
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The customer service from all the hotel staff members especially Camilo and Candela. The hotel location and breakfast was delicious
Stayed 3 nights in May 2025

10/10 Excellent

Nicolas, Santa Barbara

Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing! So friendly and eager to assist. This place is truly special!
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very accommodating. The area is very quiet and accessible to many restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

Ma Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joanne, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Arvind

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Good room, breakfast was poor

Room was ok. Breakfast was really bad. Very little choice. Quality of food was below average
Stayed 3 nights in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Palermo Soho

Great hotel in Palermo Soho. They have a lot of nice touches including a few welcome drink, our room had a balcony, and they are very eco friendly.
Stayed 1 night in May 2025