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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Lobby
Lobby
Free buffet breakfast
Suite, 1 King Bed, Non Smoking
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪16 min walk‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Place, KeyBank Center
    ‪15 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hotel in Hamburg with an indoor pool and free breakfast
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Hamburg - Buffalo South. During your stay, you'll be within walking distance of South Shore Golf Course. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium
  • Pets welcome for a fee
Comfort Inn & Suites Hamburg - Buffalo South offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Hamburg - Buffalo South. Free self parking is available.
Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per week
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn & Suites Hamburg - Buffalo South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 178 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 120 out of 1005 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was pleasantly surprised by this hotel. It was clean, quiet, and breakfast was good.
Stayed 4 nights in Nov 2025

8/10 Good

Marianne

Travelled with family
Disliked: Cleanliness
No the place needs a definte update. And each evening some one was cooking with lots of garlic as the hall was full of the odor on the second floor. Staff was nice and check out was easy.
Stayed 2 nights in Nov 2025

4/10 Poor

Adrian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel has the amenities you will need, however, it very much gives more of a motel than a hotel. The rooms smell of mildew with clear water damage in bathrooms. The doors to our rooms also wouldn’t close/open properly without extreme effort. Good for a short quick stay, but would not recommend if you plan to spend a lot of time in your room.
Stayed 3 nights in Nov 2025

6/10 Okay

Jason

Stayed 1 night in Nov 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dirty Disgusting place Dirty towels in the room Over all not worth the money what so ever!! Very disappointed!
Stayed 2 nights in Nov 2025

4/10 Poor

David

Stayed 1 night in Oct 2025

6/10 Okay

Anaya

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One of our beds were broken upon entering the room & the closet door was rigged so it took us a while to figure it why it wouldn’t close. The room phone did not work and we had multiple issues with not being able to get into our room because the key stopped working every single time we left out. My fiancé later found out that the key wasn’t being replaced but just being swiped to be turned back on for the room as if our cards were purposely being tuned off. Due to us being busy with family, we didn’t care to report it. Hopefully, in the future we’re able to find another hotel in close proximity to the stadium and to our family. Lastly, I held my hand out to receive my card and ID upon checking in and held my hand out to receive extra face cloths & towels but the representative constantly placed them on the dirty counter. I feel that it very disrespectful, as I placed items in her hand.
Stayed 3 nights in Oct 2025

2/10 Terrible

James

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean. Easy check-in. Not enough food left after 8:30.
Stayed 1 night in Nov 2025

2/10 Terrible

Vanessa

Travelled with family
There was no breakfast available due to limited staffing. Called day prior to arrange my parents to check in ahead of me. Filled out all forms, called the hotel was reassured they would be able to. Then the were denied when they tried. Room had a leaking toilet and an unknown leak and when brought to management attention their solution was to carpet clean or get a refund and go somewhere else.
Stayed 2 nights in Nov 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Room was not clean with dirty sheets, everything was unplugged and the bathroom was not pretty. Mould and wallpaper peeling in the bathroom was not a good sign.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was filthy and needs repairs
Stayed 1 night in Oct 2025

10/10 Excellent

Esmeralda

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and air conditioning
Stayed 1 night in Oct 2025

8/10 Good

Cheryl

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mariangeliz

Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very accommodating but the hotel is in bad need of an upgrade. In the room stains on carpets, bathroom door broken and wouldn’t close, toilet wouldn’t flush, window screens had large holes cut out of them, key card often didn’t work and needed to be magnetized again. They are working
Stayed 2 nights in Oct 2025

2/10 Terrible

Rose

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel stay EVER! There was a man in ou
Stayed 2 nights in Oct 2025

10/10 Excellent

BARRY, ALACHUA

Travelled with partner
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Jari

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly, great value, staff were friendly, quiet room.
Stayed 1 night in Oct 2025

6/10 Okay

Jerry

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Stayed 1 night in Oct 2025

4/10 Poor

edward

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meh

The eggs at the breakfast were just completely unappetizing. As usual, at hotels lately, the pool was “broken “. I think it’s just cheaper and easier to say that rather than letting guests use it.
Stayed 1 night in Oct 2025