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Comfort Inn And Suites Hamburg

2.5 star property

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Photo gallery for Comfort Inn And Suites Hamburg

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Indoor pool
Free buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hamburg Fairgrounds
    ‪4 min drive‬
  • Hamburg Gaming at the Fairgrounds
    ‪5 min drive‬
  • Highmark Stadium
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

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  • Pet-friendly
  • Parking included
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The price is €234
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includes taxes & fees
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About this property

Comfort Inn And Suites Hamburg

Hotel in Hamburg with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Comfort Inn And Suites Hamburg offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn And Suites Hamburg. During your stay, you'll be within walking distance of South Shore Golf Course. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium
  • Pets welcome for a fee
Comfort Inn And Suites Hamburg offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn And Suites Hamburg. Free self parking is available.
Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per week
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn And Suites Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 97 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No coffee

Coffee pot on "breakfast" was broken.
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

A little dated but very good stay.

Needed to sleep. Hotel was clean, quiet, good nights sleep. Thank you very much.
Stayed 1 night in Mar 2025

6/10 Okay

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, it was quiet and safe. Multiple teams were broken in the hotel, however
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Just passing through

Stayed 1 night in Mar 2025

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, staff & service

It’s a place to sleep

Room seemed clean but dated. Bathroom lighting was awful. There was a very strong chemical type of odor in the room. The chlorine in the pool was VERY strong. Everyone who swam seemed to complain about how badly it burned their eyes and some broke out in rashes. I could stay again if I were in a pinch but I definitely feel it was overpriced.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was nice but there was no shampoo. The service was good. The problem was the sidewalks were covered with ice and snow.
Stayed 1 night in Mar 2025

6/10 Okay

Quinton

Travelled with family, Travelled with family and small children
Liked: Amenities
Not that clean and staff not very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were nice and the room was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat. Enjoyable full breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great rooms
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Customer service was professional and helpful. Good breakfast and clean rooms. Unfortunately the pool was not working and this was disappointing to my grandson and myself. We were both looking forward to spending time in the pool. There was nothing posted that it was out of order at the time I made my reservation.
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was under construction and the ice machine was broken. Our room also didn't have a fridge or microwave. But the staff were amazing and the breakfast was pretty good. Also felt very safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is clean and comfortable.

The staff was friendly.The hotel smelt amazing.The linen felt clean and the bed was extremely comfortable.
Stayed 1 night in Feb 2025

4/10 Poor

Kim

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Quite honestly the rooms were fine. But the property itself needed work. The parking lot wasn’t scrapped at all our entire stay in the freezing rain and snow. The venting machines were sold out of everything and stole your money. The room keys never worked after one day (had to get a new key card) every day. Break-fast (if you can call it that) was less than desirable. And who doesn’t accept cash? Cash is king baby! Long story short is it worth $90 a night probably. Just know what you’re getting.
Stayed 3 nights in Jan 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give a zero, I would. Parking lot is barely plowed and not salted, and had a couple inches of ice in several areas. The exterior front entrance appears to be missing signs or exterior materials; looks like something large was ripped off several areas. Gutters are falling down from all the snow and ice. Staff was cordial but not welcoming, and on their phones a lot of the time. Entire property smells of cleaning chemicals and marijuana. There is no inspection certification or notice in the elevator proving that an inspection was done. There is a black substance coming out of the lobby ceiling vents. Inside the room, one of the cards didn't work on the doorlock and then the next day I had to have both cards recalibrated. The solid curtains did not close all the way and left a large gap for outside people to see inside the room. I found hair all over the bedsheets and stains on the box spring bedsheet. Bedroom walls, bathroom sink faucet and bathtub are dirty. Bedroom and bathroom ceiling have stains. The bathtub handle doesn't have grout on one end and so it's easy for water to slid through the interior wall. The blow dryer's filter has dust clogged in it. The internet is incredibly slow during the day, so unable to effectively do work; not a good place to stay if you plan to do business. A set of guests staying at the hotel at the same as me said they found slippers in their bed, slippers they didn't own, indicating the sheets weren't changed before they checked in.
Stayed 2 nights in Jan 2025

4/10 Poor

kimberly

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Garbage outside the hotel door was overflowing with frozen trash. Pool out of order, vending machines broken, ice machine broken, bathroom cabinets held together with tape literally, no blackout curtains only sheer so lights in room all night, no privacy from hotel next door. wall paper peeling in the room. Pull out bed had no bedding on it. Requested and they did bring it but I had to make the bed. Several dryer sheets all over the floor. I was in the lobby and the lights flicker and mentioned to the desk girl and her reply was “ yeah I know people keep telling me, nothing I can do”. Overall not good. Breakfast was ok and the pillows were nice.
Stayed 1 night in Jan 2025