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The Balcone Hotel & Resort

2.5 star property

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Photo gallery for The Balcone Hotel & Resort

Two people toasting with drinks in a large, clear pool with a scenic view of trees and hills in the background.
Property video
A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.
A multi-story hotel with illuminated balconies and a sign reading "THIRD".
A modern hotel room with a large bed, a seating area with a coffee table, and a balcony with a view.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Raya Bukittinggi - Medan KM 7, Padang Hijau Gadut, Tilatang Kamang, Bukittinggi, West Sumatra, 26152
  • Place, Pasar Atas
    ‪13 min drive‬
  • Place, Bukittinggi Plaza
    ‪13 min drive‬
  • Place, Jam Gadang
    ‪14 min drive‬

Room options

View all photos for Grand Single Room

A hotel room with a bed, a desk, a chair, a lamp, and a view of greenery outside.

Grand Single Room

  • Park view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

A hotel room with a bed, a desk, a chair, a TV, and a minibar.

Deluxe Single Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room, Balcony, Mountain View

A hotel room with two beds, a green armchair, a small table, and a view of a mountain through a large window.

Luxury Twin Room, Balcony, Mountain View

  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Single Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a wooden headboard, a desk with a lamp, and a view of the city.

Luxury Single Room, 1 King Bed, Balcony

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Single Room

A hotel room with a bed, bedside table, desk, chair, and a TV screen displaying 'Balcone'.

Executive Single Room

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Single Room, Balcony, Mountain View

A modern hotel room with a large bed, a sofa, a round coffee table, and a wooden bathtub.

Presidential Single Room, Balcony, Mountain View

  • Mountain view
  • 320 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Single Room, Balcony, Mountain View

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Exclusive Single Room, Balcony, Mountain View

  • Mountain view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Single Room, Balcony, Mountain View

A hotel room with a large bed, a nightstand, a chair, a balcony with a view, and a framed artwork on the wall.

Junior Single Room, Balcony, Mountain View

  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Balcone Hotel & Resort

2 outdoor pools, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
The Balcone Hotel & Resort offers 238 air-conditioned accommodations with hair dryers. Rooms open to balconies. This Bukittinggi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
During your stay at The Balcone Hotel & Resort, you'll be close to Benteng de Kock. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a gym
  • 6 minutes by car from Taman Bundo Kanduang Park and 7 minutes from Benteng de Kock
The Balcone Hotel & Resort offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The Balcone Hotel & Resort also features spa services, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this Bukittinggi hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Mangiare Resto - Onsite restaurant. Open daily.
D'Lounge Cafe - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 50,000 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • D'Lounge Cafe
  • Mangiare Resto

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Balcone Hotel & Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per stay
  • Breakage deposit: IDR 500000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Self parking fee: IDR 50000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 5:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Balcone & Bukittinggi
The Balcone Hotel & Resort Hotel
The Balcone Hotel & Resort Bukittinggi
The Balcone Hotel & Resort Hotel Bukittinggi

The Balcone Hotel & Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

AMIR

Disliked: Property conditions & facilities, room comfort
The room ok, the Tv channel isonly from antenna,so it blurry, the sink always clogged,the shower hard to control the temperature, this side of hotel only on weekdays,if you want to stay on the better room at the new building,only open in weekends,so don’t expect 4-5 star on weekdays.
Stayed 2 nights in Jan 2026