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Thanh Mai

3.5 star property

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Photo gallery for Thanh Mai

A modern kitchen with built-in cabinets, a central island with a sink, and various kitchen appliances.
A hotel reception area with a marble reception desk, wooden paneling, and a sign that reads "Shangri-La".
A bar with a large deer skull mounted on the wall, shelves of liquor bottles, and a bartender at the counter.
An indoor dining area with wooden tables and benches, large windows, and a staircase leading to an upper level.
A modern infinity pool with a wooden ceiling and blue-tiled deck, overlooking a cityscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
170 Ngo Quyen, Buon Ma Thuot, Dak Lak, 630000
  • Place, World of Coffee Museum
    ‪18 min walk‬
  • Place, Buon Ma Thuot City Park
    ‪5 min drive‬
  • Place, Ako Dhong Village
    ‪10 min drive‬
  • Airport, Buon Ma Thuot (BMV)
    ‪21 min drive‬

Room options

View all photos for Family Quadruple Room, 2 Queen Beds

A hotel room with a wooden floor, a bed, a small table with a lamp, and a bathroom visible through an open door.

Family Quadruple Room, 2 Queen Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk, a chair, a mirror, a nightstand, and a TV.

Standard Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a modern design, and a wooden floor.

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Double or Twin Room

A hotel room with two beds, a wooden floor, a mirror, a wooden bench, and a vase with flowers.

Panoramic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a chair, and a nightstand with a lamp.

Deluxe Triple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed and 1 King Bed OR 3 Large Single Beds
  • Free Wi-Fi

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About this property

Thanh Mai

2 restaurants, an outdoor pool, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Thanh Mai offers 81 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
With your stay at Thanh Mai, you'll be connected to the convention center and within walking distance of World of Coffee Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room and a sauna
  • Just a 2-minute drive from Buon Ma Thuot City Park and a few minutes from World of Coffee Museum
Thanh Mai offers its guests a children's pool, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Thanh Mai. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Buon Ma Thuot hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Wood Lounge & Restaurant - This bistro serves breakfast and lunch. Reservations are required. Open daily.
Moon Bar & Grill - Overlooking the pool, this rooftop bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Secured, covered extended parking on site (VND 50,000 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Moon Bar & Grill
  • Wood Lounge & Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (2,153 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Thanh Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 350000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: VND 50000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 350000.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Thanh Mai Hotel Buon Ma Thuot
Thanh Mai Hotel
Thanh Mai Buon Ma Thuot
Thanh Mai Hotel
Thanh Mai Buon Ma Thuot
Thanh Mai Hotel Buon Ma Thuot

Thanh Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 54 reviews
Rating 8 - Good. 15 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Staff super nice and the room very clean
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Kim chi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, good location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, friendly staff and good food!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Breakfast had a great Choice and all the staff were very friendly and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Amenities
Great location and very accommodating staff!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Lovely room. Had a comfortable bed, good bathroom and was very clean. The staff were very friendly and made me feel very welcome
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing would definitely stay here again.

An absolute gem of a hotel, lovely rooms and very very attentive staff made the stay a lovely experience.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good value!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and very friendly staff
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Paul

Liked: Property conditions & facilities
This is not a bad hotel: It is perfectly adequate. This hotel is not used to international travelers. There were very few English speakers on the staff and several times we felt they were indifferent to our needs Bathroom was a little grungy. Rest of room and hotel were okay. The rooftop pool was nice and they have a rooftop bar that was nice and the barkeep knew his stuff. Probably would not go back but it was okay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay was perfect.

Great hotel experience! Thank you.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

vinh

Liked: Staff & service, property conditions & facilities
Restroom is so small
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and modern, service is very good! Our flight arrived early in the morning and they offered to storage our luggages before check-in time. We will stay again.
Verified review

8/10 Good

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean. Breakfast is good. Staffs are friendly. Outside is not clean with much trash on the side walk and street.
Verified review

10/10 Excellent

HAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it right next to the market
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food choices.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's up with the window in the shower? Poor design. Water gets all over the floor.
Stayed 7 nights in May 2025
Verified review

8/10 Good

DO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: First of all, kudos to receptionist Nga for her great recommendations of places to eat and go in town. She was very welcoming and enthusiastic. Room with city view was modern and clean with all necessary amenities. Gym equipment are new and clean. Swimming pool was amazing. Cons: Please take care of peeled paints around the room wall. Safety box should have at least an instruction. Overall highly recommend!
Verified review

4/10 Poor

Tin

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a bad odor smell..
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Hoa-Ly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Tres bon hôtel avec des chambres spacieuses avec balcon (pour les chambres deluxe). Le petit déjeuner dispose de beaucoup plats typiques vietnamiens en buffet, un régal ! Le personnel est très serviable et efficace. Seul bémol la piscine était plutot fraîche, mais cela a le mérite de limiter le nombre de nageurs !
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. Staffs are very helpful. Good location and a reasonable price.
Stayed 1 night in Apr 2022
Verified review

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Woukd use hotel again.

Little bit of confusion when checjing in as they didnt expect a child even though we had booked. After that though we coukdnt complain. Room was nice and comfortable. New facilities for pool and sauna were good. Breakfast was simple but quite good and overall for what we paid we were very happy. Staff were very helpful and friendly throughout.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Breakfast was of a good standard Vietnamese style. Laundry bill of 400,000 dong $30 for approx. 1 load of washing was very expensive.
Stayed 3 nights in Mar 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reasonably attentive and friendly staff. Good laundry and housekeeping. Location is fine. On the negative side, the beds and pillows are old and seemed to have bed bugs or have been laundered in a detergent that irritates the skin. Not sure which. I was also questioned about the lid of the kettle that falls off. It was like that when i checked in. Not a nice way to end one's stay. Inspect your old equipment properly before having guests if you plan to bother them about nickel and dime stuff on the way out.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I had a very convenience to stay this hotel. Very good condition and location.
Stayed 4 nights in Oct 2020