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Boutique Hotel Orchidee

3.0 star property

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Photo gallery for Boutique Hotel Orchidee

Exterior
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Property amenity
Lunch and dinner served
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Schmiedengasse 20, Burgdorf, Kanton Bern, 3400
  • Place, St. James Way
    ‪2 min walk‬
  • Place, Burgdorf Castle
    ‪2 min walk‬
  • Place, Museum Franz Gertsch
    ‪3 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪44 min drive‬

Room options

View all photos for Design Single Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Design Single Room

  • Sleeps 1

View all photos for Design Double Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Design Double Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Design Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Triple Room

Design Triple Room

Design Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Design Single Room

Design Single Room

Design Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Boutique Hotel Orchidee

This smoke-free hotel features a restaurant, a rooftop terrace, and self parking. Other amenities include a meeting room, dry cleaning, and an arcade/game room.
Boutique Hotel Orchidee offers 15 accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 30-inch flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath (no minerals).
During your stay at Boutique Hotel Orchidee, you're just a quick walk from St. James Way. Enjoy features like a restaurant, a rooftop terrace, and dry cleaning service.
  • Enjoy Regional cuisine while dining at Restaurant Orchidee
  • Self parking and extended parking available for a fee
  • Take a swim in the outdoor
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Steps from St. James Way and Burgdorf Castle
There's a restaurant on site. A rooftop terrace, an arcade/game room, and multilingual staff are also featured at Boutique Hotel Orchidee. For a fee, parking is available. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This 3-star Burgdorf hotel is smoke free.

Restaurant Orchidee - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Property amenities

Parking and transport

  • Offsite parking; discounts available
  • Parking on site (CHF 12 per night)
  • Extended parking on site (CHF 12 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Restaurant Orchidee

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Tuesday - Saturday (7 AM - 10 PM) and Sunday - Monday (7 AM - noon)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)
  • Front desk

Access methods

Access code, staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 12.00 per night
  • Extended parking fee: CHF 12 per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Tuesday - Saturday: 7 AM - 10 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Boutique Hotel Orchidee Burgdorf
Boutique Orchidee Burgdorf
Boutique Hotel Orchidee Hotel
Boutique Hotel Orchidee Burgdorf
Boutique Hotel Orchidee Hotel Burgdorf

Boutique Hotel Orchidee Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 48 reviews
Rating 8 - Good. 10 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great host, clean and with an excellent breakfast

Warm recommendations from here. Only thing is the distance
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here, you won’t regret it.

I stayed here on business with a colleague. The Manager is extremely eloquent and we shared a lovely drink with him at a local bar he was attending. Attention to detail is everything and a way of life here. The way their staff are looked after here is inspiring, the quality of Swiss life shines through is the service. I wouldn’t book anywhere else locally, I’d always choose this hotel in future, given the choice.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schöne saubere Zimmer
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Willi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier hat es uns auf unserer langen Reise am besten gefallen. Sehr freundliches und hilfsbereites Personal. Alles wird gezeigt und das Konzept erklärt. Das Zimmer mit Balkon war super, sehr sauber und das Bett bequem. Das Frühstück bietet fast alles auf sehr hohem Niveau.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Käser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War wirklich super. Der Gastgeber war einsame spitze und das Frühstück bombastisch. Personal sowas von lieb…. Gerne wieder…..
Stayed 1 night in May 2025
Verified

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service. Personnel adorable et dédié. Je recommande vivement cet établissement qui a fait de mon séjour, un moment privilégié. Merci à Ferdinand et Cornelia.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Aussergewöhnliche Atmosphäre, super Bewirtung und Gastfreundschaft.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Elisabeth

Liked: Amenities
alles so toll gemacht super 👍👍
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr herzlicher Empfang.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr Empfehlenswert

Absolut Top
Stayed 1 night in Sep 2023
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal sehr freundlich und zuvorkommend. Und der Chef immer zu einem Späßchen bereit .
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Anne-Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le séjour a été parfait , et tout le monde très sympa , nous regrettons juste qu il n y aie pas de frigo dans la chambre , mais pas grave , nous avons pu profiter du frigo de l hôtel , sinon nous avons découvert un bel endroit , une belle région , et des gens très charmants !
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach Grossartig

Fantastisches Konzept, sehr herzliche Mitarbeitet. Einfach grossartig!
Stayed 1 night in Dec 2022
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selten haben wir einen solch grossartigen Service erlebt. Wir haben kurzfristig gebucht und während der Anfahrt wurden wir bereits vom Hotel telefonisch kontaktiert und gefragt, ob wir einen Parkplatz benötigen und sie sonst noch etwas für uns tun können. Der Parkplatz lag dann auch direkt beim Hotel und war sogar mit unserem Namen beschriftet. Vor Ort wurden wir mit einem frischen, kühlen Bier empfangen. Der Hotelmanager hat uns herzlich begrüsst und uns alles detailliert erklärt, inkl. der Stadt. Das Restaurant ist hübsch gestaltet und es gibt viele regionale Produkte, welche auch für zuhause gekauft werden können. Das Frühstück war äusserst lecker. Die Zimmer sind modern und sehr sauber und das Bett sehr bequem. Nach dem Einchecken haben wir dann das Roof Top besucht und einen wunderschönen Blick über Burgdorf mit dem Felsen und dem Schloss. Hier gibt es gar nichts zu bemängeln und neben dem Hotel ist auch Burgdorf einen Besuch wert. Vielen Dank für den fantastischen Aufenthalt. Wir kommen sicher wieder.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr empfehlenswert!

Ich empfehle dieses wunderbare Hotel sehr gerne weiter. Der Service, das Engagement, die Freundlichkeit und das Ambiente sind auf höchstem Niveau. Der Leiter ist sehr herzlich und gastfreundlich! Wir werden sehr gerne wiederkommen!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klein aber fein

Das Hotel ist sehr sauber. Frühstück lecker mit selbstgemachten Konfitüren. Das Restaurant ist am Abend leider geschlossen, doch gibt es in der Gehdistanz viele Möglichkeiten.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre, WC, lit au top. Bonne accueil malgrés une reservation tardive.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima posizione in centro, elegante, pulito, silenzioso, ottima colazione, personale disponibile.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schönes kleines, überschaubares Hotel inmitten der Altstadt
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschönes Boutique Hotel! Stylische Zimmer, Geschmacks Ill eingerichtet.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr gemütliches und sauberes Hotel mitten im Zentrum der Oberstadt sehr freundliche und Bedienung. Preis/Leistung ist einfach super
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Historisches Gebäude mit moderner Einrichtung

Mitten in der Altstadt mit Aktivitäten auf den Gassen bis Mitternacht. Ankunftsservice ohne persönliche Gästebetreuung mit origineller Information. Zimmer ohne Klimaanlage oder Lüftung. Kein Mückenschutz. Leider war das Restaurant nicht in Betrieb. Frühstück ok. Freundlicher Service am Morgen.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr hilfsbereites und freundliches Personal. Da wir am Sonntag vor der offiziellen Frühstückszeit weiterreisten wurde uns sogar das Frühstück vorab offeriert.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025