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Hotel Cuéntame

3.0 star property

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Photo gallery for Hotel Cuéntame

Lunch served
Exterior
Lobby
Property entrance
Double Room

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Calle Condes de Castilfalé, 1, Burgos, 09001
  • Place, University of Burgos
    ‪5 min walk‬
  • Place, Abbey of Santa Maria la Real de Las Huelgas
    ‪6 min walk‬
  • Place, Burgos Cathedral
    ‪4 min drive‬
  • Airport, Burgos (RGS-Villafria)
    ‪14 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Cuéntame

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Hotel Cuéntame offers 7 accommodations with complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. This Burgos hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Cuéntame, you're just a quick walk from El Parral Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from El Parral Park and 7 minutes by foot from University of Burgos
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Cuéntame.

This 3-star Burgos hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8 AM to noon.
Onsite venue - This restaurant serves lunch only.
Onsite venue #2 - bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8 AM to noon for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 3 for adults and EUR 3 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Cuéntame Burgos
Cuéntame Burgos
Hotel Cuéntame Hotel
Hotel Cuéntame Burgos
Hotel Cuéntame Hotel Burgos

Hotel Cuéntame Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 8 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
Fine inside- lot of noise outside
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean. Quiet, modern
Stayed 1 night in May 2024

8/10 Good

john

Stayed 1 night in May 2022

8/10 Good

Janny

Stayed 1 night in Oct 2025

8/10 Good

Ana Lícia

Liked: Property conditions & facilities, room comfort

Bom quarto para descanso

Quatro amplo e confortável em hotel distante do centro. Atendimento razoável. Café disponível mas não incluído. Chuveiro bom. Escuro e silencioso.
Stayed 2 nights in Sep 2025

6/10 Okay

David

Disliked: Staff & service
En general la limpieza está leve, no dan jabón ni shampoo, y por el precio hay hoteles que ofrecen mejor servicio
Stayed 1 night in Sep 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se aparca bien. Cerca de piscina municipal.
Stayed 3 nights in Aug 2025

4/10 Poor

HONG JIN

Disliked: Cleanliness, property conditions & facilities, room comfort
첫째, 화장실과 샤워실의 정비 불량 (세년대 배수 불량, 샤워꼭지 고정 장비 고장 및 배수구 정비 불량) 둘째, 화장실 조명이 동작 감응에 의한 작동 방식인데 샤워실에 있는 경우에는 조명이 꺼짐. 셋째, 식당과 같이 운영을 하는데 객실 바로 밖 예외에 테이블이 있어서 늦은 시간까지 대화와 웃음소리로 많이 시끄러웠다. 그러나 직원 분들은 나름 최선을 다하는 것 같았다. 그리고 순례길 접근은 좋았다.
Stayed 1 night in Jun 2025

6/10 Okay

Vicente

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Britt

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

María

Liked: Cleanliness, amenities
Muy bien atendidos y muy acogedora la habitación
Stayed 1 night in Dec 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar la cama

La habitación era la individual, estaba todo bien, aunque sería fácil mejorarla on un colchón que no sea de muelles y que sea mas amplio, el que había era de 90cm de ancho y se notaba muy usado ya
Stayed 1 night in Sep 2024

4/10 Poor

BEGOÑA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in May 2024

4/10 Poor

Kristoffer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy.

Above a bar, so expect lot's of sounds in the opening hours of the bar. Also, quite expensive. Not worth the money.
Stayed 1 night in Apr 2024

6/10 Okay

guillermo

Travelled with group
Stayed 1 night in Oct 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service
Personnel sympa mais non anglophone, pas de climatisation. Petit hôtel avec bar d’habitué
Stayed 1 night in Aug 2023

6/10 Okay

Sonia

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

JOÃO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Cesar

Hotel en las afueras

Está bastante alejado del centro. Hay que coger el coche Iara todo.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021