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Key-oh Lodge

2.5 star property

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Photo gallery for Key-oh Lodge

Exterior
Standard Room, 1 Queen Bed with Sofa bed (Pet Friendly)
Standard Room, 1 King Bed with Sofa bed (Pet Friendly)
Reception
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
770 Highway 16, Burns Lake, BC, V0J 1E0
  • Place, Lakes District Museum Society
    ‪7 min walk‬
  • Place, Burns Lake Visitor Center and Museum
    ‪11 min walk‬
  • Place, MacEwan Dog Park
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Pet Friendly)

Standard Room, 1 Queen Bed with Sofa bed (Pet Friendly)

Standard Room, 1 Queen Bed with Sofa bed (Pet Friendly)

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Not Pet Friendly)

Standard Room, 2 Queen Beds (Not Pet Friendly)

Standard Room, 2 Queen Beds (Not Pet Friendly)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Property amenity
SureStay by Best Western Smithers
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
2.4 out of 5, 3 reviews
The price is €79
includes taxes & fees
29 Dec - 30 Dec
SureStay by Best Western Smithers

About this property

Key-oh Lodge

Hotel in Burns Lake with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a business center and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a garden are onsite.
Key-oh Lodge offers 42 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Key-oh Lodge. During your stay, you'll be within walking distance of Burns Lake Visitor Center and Museum. Features include free WiFi in public areas, plus a 24-hour gym and a business center.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Amenities include newspapers, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 11 minutes by foot from Burns Lake Visitor Center and Museum and a 3-minute drive from MacEwan Dog Park
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Key-oh Lodge also features a 24-hour fitness center, a garden, and an elevator.

This Burns Lake hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Key-oh Lodge Burns Lake
Key-oh Burns Lake
Key-oh
Key-oh Lodge Hotel
Key-oh Lodge Burns Lake
Key-oh Lodge Hotel Burns Lake

Key-oh Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 266 out of 550 reviews
Rating 8 - Good. 169 out of 550 reviews
Rating 6 - Okay. 54 out of 550 reviews
Rating 4 - Poor. 38 out of 550 reviews
Rating 2 - Terrible. 23 out of 550 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and plenty good for a road trip overnight.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shirly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and friendly staff. The breakfast has a huge disappointment. We were down to breakfast at 7am and there was only bagels. No coffee no breakfast sandwiches no fruit.
Stayed 1 night in Sep 2025

8/10 Good

Carol

Stayed 1 night in Sep 2025

6/10 Okay

Xiao Jian, Nanaimo

Business traveller
Liked: Staff & service, property conditions & facilities
Ok hotel because not have too my choice.
Stayed 1 night in Sep 2025

10/10 Excellent

Taylor

Stayed 2 nights in Sep 2025

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was supposed to include breakfast but there was none. Desk clerk apologized, said people who supply breakfast did not show up. No offer to take money off bill. Also fitness room was closed, no reason given. Very disappointed!!
Stayed 1 night in Sep 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was pretty much nonexistent. Seems their order was not delivered but they didn’t tell us so we were unprepared to make other arrangements.
Stayed 1 night in Sep 2025

4/10 Poor

Les

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor or no internet connection. No complimentary breakfast. No milk for cereal. No apologies forthcoming
Stayed 2 nights in Sep 2025

6/10 Okay

Vaile

Liked: Cleanliness, property conditions & facilities
Wifi to our room didnt qork. Only got 6 channels on the tv none of wich were csrtoons and the staff did not care at all. Our room with a pull out couch to sleep four and booked for four had two towels and no sheets for pull out bed.
Stayed 1 night in Aug 2025

10/10 Excellent

resit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, clean. Beds are comfortable and a small to go breakfast was provided
Stayed 1 night in Sep 2025

8/10 Good

Fay

Liked: Cleanliness, staff & service
Wifi did not work. Front desk person tried to help but could not.
Stayed 1 night in Sep 2025

8/10 Good

Yvon

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Xiao Jian, Nanaimo

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Hanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room and bathroom were spacious, well appointed. Our room faced Hwy 16. I am a light sleeper so heard traffic abd trains throughout the night. If yiu are too, request a room at the back. Beautiful spacious foyer decorated with Indigenous art. Breakfast upon check-out was a bonus but a staff person needs to be assigned to tidy kitchen/buffet area and replenish. Ran out of plates and utensils, dirty dishes overflowing in sink, no cutlery. Tables needed to be wiped. Check-in staff was delightful, check-out staff was surly and did not greet us, ask us about our stay, or bid us farwell/thank you for staying.
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities
This was the worst "breakfast" I have seen at any hotel, especially one of this price. There were two choices: bagels, or gas-station microwave egg muffins. There was supposed to be a third choice of boxed cereal, but there was no milk available for both days of my stay; not sure why they were unable to buy more milk, but two days in and still none. This should not be advertised as even a 'light' breakfast, as it was completely useless.
Stayed 2 nights in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good. the beds were comfy!
Stayed 1 night in Aug 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest
Stayed 1 night in Aug 2025

10/10 Excellent

Gursewak

Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Stayed 1 night in Aug 2025

4/10 Poor

Keila

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The receptionist was wearing headphones and texting while checking us in. All of the emails and websites about this property state that check-in time is at 3pm but when walking in there is a big sign that states 4pm instead. Luckily our room was already prepared. The wifi is very slow for a building that is on the highway, had to check for bedbugs after reading other reviews, the toilet doesn’t flush after the first try, the water does not get very warm as quickly as other places, and the water pressure is terrible. I would not recommend this place to others passing through, especially for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the exercise equipment. It was the best equipment on my whole trip. Our room was a good size and in good condition
Stayed 1 night in Aug 2025