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Kervansaray Thermal Convention Center & Spa

5.0 star property

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Photo gallery for Kervansaray Thermal Convention Center & Spa

Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room
Hot springs
Daily buffet breakfast for a fee

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Cekirge Meydani, Bursa, Bursa, 16080
  • Place, Karagöz Museum
    ‪3 min walk‬
  • Place, Bursa Culture Park Open Air Theatre
    ‪2 min drive‬
  • Place, Sultan Murat II Hamam
    ‪3 min drive‬
  • Airport, Bursa (YEI-Yenisehir)
    ‪57 min drive‬

Room options

View all photos for Standard Room (1 Double or 2 Single Beds)

Down duvets, minibar, in-room safe, desk

Standard Room (1 Double or 2 Single Beds)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Down duvets, minibar, in-room safe, desk

Single Room

  • Garden view
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

  • City view
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Triple Room (1 Double or 2 Single Beds)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Kervansaray Thermal Convention Center & Spa

A dedicated ski hotel, Kervansaray Thermal Convention Center & Spa offers plenty of onsite amenities, including a full-service spa, an attached winery, and a health club.
Kervansaray Thermal Convention Center & Spa offers 211 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Bursa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Hot springs and a health club are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Anicca Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs on site.
During your stay at Kervansaray Thermal Convention Center & Spa, you're just a quick walk from Hudavendigar Mosque. Free WiFi in public areas, free valet parking, and a free manager's reception are available.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, 2 poolside bars, and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Indulge with Thai massages, facials, or detox wraps at Anicca Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes hot springs, a gym, and a sauna
  • Just a 4-minute walk from Hudavendigar Mosque and 4 minutes by foot from Karagöz Museum
  • Train station pick-up, ferry terminal, and ski shuttle service available for a fee
Enjoy a treatment at the full-service spa and a swim in one of the 2 indoor and 2 outdoor swimming pools after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in one of the hotel's 2 poolside bars and 4 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an attached winery, a children's pool, and a health club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bursa hotel.

The hotel hosts a free manager's reception daily.
Topaz - Onsite buffet restaurant. Guests can enjoy drinks at the bar.
Mercan - This fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Sedef - This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Safir - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Offsite parking; discounts available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mercan
  • Safir
  • Sedef
  • Topaz

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Winery

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,913 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Kervansaray Thermal Convention Center & Spa offers transfers from the ferry terminal and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 16629
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Kervansaray Thermal-Convention Center
Kervansaray Thermal-Convention Center Bursa
Kervansaray Thermal-Convention Center Hotel
Kervansaray Thermal-Convention Center Hotel Bursa
Thermal-Convention
Kervansaray Thermal Convention Center Spa
Kervansaray Thermal Conventio
Kervansaray Thermal Convention Center Spa
Kervansaray Thermal Convention Center & Spa Hotel
Kervansaray Thermal Convention Center & Spa Bursa
Kervansaray Thermal Convention Center & Spa Hotel Bursa

Kervansaray Thermal Convention Center & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 37 out of 174 reviews
Rating 8 - Good. 46 out of 174 reviews
Rating 6 - Okay. 40 out of 174 reviews
Rating 4 - Poor. 26 out of 174 reviews
Rating 2 - Terrible. 25 out of 174 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Choice

I use this hotel for a single night stay, and it was fine.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Sumihisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Lutfi

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Baris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022
Verified

8/10 Good

Esra

Liked: Cleanliness, staff & service, amenities
I was very happy with reception and pool service staff but there's a problem in the kitchen all my food which I ordered came wrong.
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

halil ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLOSED HOTEL

We reserved 5 star Kervansaray otel in Bursa. when we arrived there, we got suprised beacuse hotel has been closed for more than 6 months. I Tried to call your call center but the computer said to me that we could not speak to the call center until Monday. Than we chatted someone from your website than they called us . but if we don t speak English we could not communicate with someone. After more than 1 hour talking they sent us another otel but it was 4 star hotel. We chose Kervansaray just for swimming and SPA with our children but the new hotel has no swimming pool So our trip did not achieve its goal. I can write more bad things but I think it is enough we were 2 family with our children and turned back just taking a small trip
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Kervansaray Termal Otel Bursa

Otel çok eskiydi banyodaki küvet tıkalıydı hep su birikti ve pdadaki mini bar açılmıyordu ayrıca ara ara özellikle gece pis bir koku geliyordu odaya çok rahatsız ediciydi bunlara ek olarakta kahvaltı ilk gün açık büfeydi ama ikinci gün açık büfe kurulmadı
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Nigar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut, jeder seit wieder. Sehr zu empfehlen. Ausser badewanne hat uns alles gefallen. Hamam und warmwasser swimmingpool war super.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huzurlu bir otel

Hamam bölümü ve termal havuz muhteşem otelin girişindeki bahçe ise vazgeçilmez bir keyif alanı
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Otelin genel alanları ve oda/banyo çok eskimiş. Odadaki klima çalışsa da soğutmuyordu. Tarihi hamamı güzel. Fiyat/fayda birlikte değerlendirilirse makul.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Enes

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Kadinlar hamami

Adı kervansaray olan ve su anda agirlikli arap yarimadasindan gelen misafirlere hizmet veren bir otelin termal kisminin karma oldugunu daha iyi anlatmalari gerekiyor. Hamamlari kadin erkek ayri yapmislar ancak Kadınlar hamamina giderken, erkeklerin termal dinlenme alanindan geciyorsunuz. Sagolsun o yabanci misafirler de kadinlara bakmaya pek yatkinlar. Otel bilgisinde 2 kapali 2 acik yuzme havuzu yaziyorsunuz kadin erkek ayri algisi yaratiyorsunuz ancak kadinlara ozel hamamin yolunu bile duzgun yapamamissiniz. Biraz da eski olmasindan baska bir sorun yok. Tesis guzel
Stayed 1 night in Mar 2023
Verified

4/10 Poor

HAKAN

Disliked: Cleanliness, amenities, property conditions & facilities
J’avais pris chambre vip, les lumières ne fonctionne pas. La propreté est très décevante !!
Stayed 1 night in Jan 2023
Verified

8/10 Good

Ucan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am abend zimmer sehr kalt
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hamam gayet güzel fakat hafta içi gidin derim, hafta sonu kalabalık, otopark için ücret verdik. Oda temizliği vasat çok kötü ilk girişte oda değiştirdik. Sabah kahvaltısı güzel, biraz bakılması gerekiyor otele. Fakat sıcak suyu için dahi gidilir.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

BURAK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hayal Kırıklığı

Termal ve yakın diye gittik. sular ılık akıyor. Resepsiyona ilettik. Ertesi gün de ılıktı. Termal otelde sıcak su yok. Hamam 22:00ye kadar dendiği için 21:00 de gittim. Hamam kapalı temizlik yapılıyor diye geri çevrildim. Tek kullanacağım günde kullanamadım. Fakat hamam çalışanları hariç bu durumdan kimsenin bilgisi yoktu. Resepsiyondakiler, havuz görevlileri de şaşırdı. Genel müdür sağolsun geldi, onun da bilgisi yokmuş. sıcak samimi bir yaklaşım sergiledi bize hak verdi ama hamam kullanamadım. Bence çalışanlar başına buyruk davranıp müşteriyi geri çeviriyor.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

fahad

Liked: Cleanliness
Disliked: Staff & service, room comfort
الخدمه ليست كالمطلوب
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Tufan

Leider war das Zimmer für 3 Personen zu klein. sauber Service soweit ok viele Gäste - teilweise bisschen Massenabfertigung Restaurant nicht so lecker Bad und Hamam sauber
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Funda

Disliked: Cleanliness, staff & service, property conditions & facilities
It's very old hotel with stinking bathrooms. They have said there will be a renovation in June so j suggest everyone to chose a different hotel in the area until then. Definitely not worth for what we have paid. Staff is not trained for a 5 stars hotel.Such a shame.
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Tuncay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ÇOOOK KÖTÜÜÜÜ

SÜİT ODA DA KONAKLADIM ÇOK ESKİ BİR OTEL ODALAR KOKUYOR HER YER ÇOK PİS PERSONEL ÇOK KÖTÜ BİR DAHA ASLA GİTMEM VERİLEN PARAYA YAZIK
Stayed 1 night in Dec 2021
Verified

4/10 Poor

HARUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Üzgünüm ama bir otel kendini hiç mi yenilemez
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Ramazan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

REZALET

REZALET
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

VALERII

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель не соответствует заявленным 5 звезд, звездность отсутствует вовсе. Номера в ужасном состоянии, завтраки тоже очень плохие с просроченными продуктами. При заезде с нас пытались взять больше денег, долго пришлось доказывать, что мы ничего не должны и все было уже оплачено. Хамам также не впечатлил вовсе. Не советуем к посещению данный отель
Stayed 1 night in Oct 2021
Verified

8/10 Good

Yunus emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamam was nice, historical place.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Mehmet Cem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Havuz ve hamama girmediğim için yorum yapamam. Genel durum 10 üzerinden 8..
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Mohamed

Liked: Cleanliness, room comfort
The hotel carpet need to renew. Whenever you request coffee after dinner at the hotel they inform you that it is a gift "Ikram" when you sign the bill, this is just to take tips, then at the time of check out you discover that nothing was free.
Stayed 5 nights in Dec 2019