Holiday Inn Express & Suites New Castle by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites New Castle by IHG

Property amenity
Exterior
Exterior
Free daily buffet breakfast
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
2732 West State Street, New Castle, PA, 16101
  • Lawrence County Historical Society
    ‪6 min drive‬
  • Scottish Rite Cathedral
    ‪6 min drive‬
  • UPMC Jameson
    ‪7 min drive‬
  • Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪45 min drive‬

Room options

Suite, 1 King Bed, Accessible (Comm)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites New Castle by IHG

Hotel in New Castle with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites New Castle by IHG offers 81 accommodations with safes and irons/ironing boards. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites New Castle by IHG. During your stay, you'll be close to UPMC Jameson. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Immanuel Episcopal Church and 5 minutes from Lawrence County Historical Society
Holiday Inn Express & Suites New Castle by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites New Castle by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This New Castle hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express New Castle
Holiday Inn Express
Holiday Express New Castle
Holiday Express
Express & Suites By Ihg
Holiday Inn Express Suites New Castle
Holiday Inn Express Suites New Castle by IHG
Holiday Inn Express Suites New Castle an IHG Hotel
Holiday Inn Express & Suites New Castle by IHG Hotel
Holiday Inn Express & Suites New Castle by IHG New Castle
Holiday Inn Express & Suites New Castle by IHG Hotel New Castle

Holiday Inn Express & Suites New Castle by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 378 out of 576 reviews
Rating 8 - Good. 112 out of 576 reviews
Rating 6 - Okay. 32 out of 576 reviews
Rating 4 - Poor. 22 out of 576 reviews
Rating 2 - Terrible. 32 out of 576 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel overall was nice. Bathroom shower doors had a gap that leaked quite a bit of water out into bathroom floor. Cleaning service left my door unlocked/ open one of the nights I stayed there. Management did take care of that and luckily nothing was stolen. Breakfast was standard but good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very professional, courteous, and friendly.
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rita

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Liesl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Coleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent! From the moment I walked in I was greeted by the receptionist by the name of Monique, her warm smile and attitude was very much welcoming and contagious. The room was very clean it makes my stay more comfortable, breakfast was excellent as well, fresh and hot food very clean once again. I would recommend this Location anytime!!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is everything! And this establishment does it right! 100s across the board. I don't care where a business may lack, if it has a professional and accommodating customer service team than it will thrive and acquire an extremely loyal customer base. The Holiday Inn New Castle is the absolute best hotel to say in, in that region. I travel to there often to assist with my elderly mother and my last stay Mar 18th - Mar 21st was perfect from check-in to check-out. Let me tell you just how amazing your stay will be: Expect to be greeted with free fresh baked cookies and bottled water, Expect super fast check in, Expect a clean room and facility, Expect a peaceful and quiet environment, Expect a decent breakfast for you and your guests, Expect friendly pleasantries from the staff, Expect fast & easy check out. Personally they exceeding my expectations when I was allowed to check in early and work in the lobby for hours after I checked out. I was allowed to finish some stuff I had to do for work before hitting the road for a 6 hours drive home. I once stayed at a competing hotel that's next to theirs just to get the experience they offered but after this last stay at The Holiday Inn, I will never stay anywhere else when visiting New Castle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Business traveller

Smooth check in and good customer service

They were great, very friendly and accommodating
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff member was terrific in every way-
Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Liked: Cleanliness, property conditions & facilities
Clean nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel Olivieri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Phyllis

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They housed most of our kids on the wrestling team. Were very friendly and helpful. Would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and comfy. The ladies at the front desk were awesome. No complaints.
Stayed 2 nights in Jan 2025

6/10 Okay

Rich

Great prices
Stayed 2 nights in Dec 2024

6/10 Okay

Candice

Travelled with family and small children
Pool was not working could not use - bed comforter dirty - the front desk gave me new bedding to remake the bed since no staff available to do so
Stayed 1 night in Dec 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smell of cigarette smoke was slightly apparent and room was bit too cool.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024