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Go Hotels Butuan

2.5 star property

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Photo gallery for Go Hotels Butuan

Lobby lounge
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Breakfast area
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
J.C. Aquino Avenue, Butuan, Agusan del Norte, 8600
  • Place, Robinsons Place Butuan
    ‪1 min walk‬
  • Place, Gaisano Mall
    ‪17 min walk‬
  • Place, Butuan National Museum
    ‪2 min drive‬
  • Airport, Butuan (BXU-Bancasi)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Standard King Room

Standard King Room

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Go Hotels Butuan

Along with a meeting room, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Go Hotels Butuan offers 104 air-conditioned accommodations with laptop-compatible safes and blackout drapes/curtains. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Butuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Go Hotels Butuan. During your stay, you're just a quick walk from Robinsons Place Butuan. You'll find features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Steps from Robinsons Place Butuan and a 2-minute drive from Butuan National Museum
Go Hotels Butuan offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Go Hotels Butuan also features a front-desk safe and an elevator. Free self parking is available.

This Butuan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: PHP 650

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Go Hotels Butuan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: PHP 650

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Go Hotels Butuan Hotel
Go Hotels Hotel
Go Hotels Butuan
Go Hotels
Go Hotels Butuan Hotel
Go Hotels Butuan Butuan
Go Hotels Butuan Hotel Butuan

Go Hotels Butuan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 92 out of 259 reviews
Rating 8 - Good. 87 out of 259 reviews
Rating 6 - Okay. 49 out of 259 reviews
Rating 4 - Poor. 19 out of 259 reviews
Rating 2 - Terrible. 12 out of 259 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Henly

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I always have a great time here. I do want to point out the on point services a general perfect attitude of the person that hosted me during check in. I think her name was Richelle. I feel bad for forgetting her name but she was stellar, extremely polite and the model of customer service I expect. Outstanding is this person. Hospitable, professional, and knows her job well. She deserves a raise. Please commend her on a wonderful job. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Henly

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
All was good minus elevator issue.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2025

4/10 Poor

Jose Selwyn

Disliked: Property conditions & facilities
There was No elevator service it’s been out of order for a while and I have to walk upstairs to the 4th floor. Terrible! I would not recommend to stay on this hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

8/10 Good

Benjamin, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Yes there were shops nearby. Service is good
Stayed 1 night in Nov 2025

4/10 Poor

Ed

Business traveller
Liked: Staff & service
Love you you’re not visiting your hotels that you could get us to use. Would you believe this hotel did not have a working elevator. The first floor room started on floor number four. This is the second time I’ve been misled by your company.
Stayed 1 night in Nov 2025

6/10 Okay

Benjamin, San Diego

Liked: Staff & service, amenities, property conditions & facilities
Elevators were not available
Stayed 1 night in Nov 2025

6/10 Okay

Arnella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I guess through no fault of theirs the hotel was damaged by a recent earthquake making the elevators unusable. This meant that we had to walk up the stairs to our room on the 4th floor. As I am in the unfortunate position of having a painful left knee the climb up many sets of stairs was quite uncomfortable, luckily some staff were available to carry our bags up for us. The room was what we expected, quite small but we were only there for one night so it was adequate and the big bed was comfortable. Being part of the Robinsons Mall meant we were not short of places to eat and the hotel staff were friendly and helpful. We will probably stay there again sometime and hopefully the elevators will be fixed.
Stayed 1 night in Nov 2025

10/10 Excellent

Ma. Emelynda, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean , Front desk are welcoming.. love this ever since..
Stayed 4 nights in Oct 2025

10/10 Excellent

Junar

Stayed 3 nights in Sep 2025

10/10 Excellent

Henly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We literally walked into the mall, where the hotel is located and into the hotel and up into our room. With a 5 year old, 3 year old and 11 year old in tow, this Hotel is super convenient, just a short stroll from the bus terminal adjacent to the mall. Imagine being tired from travel only to walk right into your hotel room. This is why I choose this Hotel which is the epidemy of convenient. Its Clean, staff are friendly, and the over all experience is on par with any hotel. Was pleased with the ceiing mounted show head which gave us a hot shower with that rain experience. Thanks for everything Go!! This Juan is masaya!!
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

8/10 Good

YASMIN EVANGEL

Stayed 1 night in Sep 2025

8/10 Good

Marisela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next to mall
Stayed 1 night in Aug 2025

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. the staff is very accommodating and so kind❤🫶 and our room is beautiful, well clean and the ambiance is so perfect. 👌❤ Thank u Go hotel❤
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife was happy with this place
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s ok

Part of the Mall
Stayed 1 night in Jul 2025

6/10 Okay

Jenevie

Travelled with family
Disliked: Amenities
Shelf in room was very weak, cannot be used safely. Shower dirty. Nothing provided other than towels. Bed smelled stale. On flip side, staff was friendly and stored our luggage while we shopped in the mall.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s ok

Family weekend get away
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GoButuan

Nice and clean
Stayed 1 night in May 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malling

Nice stay for a lay over.
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
Room is small. Okay for a single person or couple. Water pressure in Shower is slow. Staff are very helpful and polite. Nice location.