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Grand Palace Hotel Butuan

3.0 star property

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Photo gallery for Grand Palace Hotel Butuan

Terrace/patio
Lobby sitting area
Front of property
Deluxe Suite
Deluxe Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
C.T. Montalban Street, J.P. Rizal, Butuan, 8600
  • Place, Gaisano Mall
    ‪2 min walk‬
  • Place, SM City Butuan
    ‪15 min walk‬
  • Place, Robinsons Place Butuan
    ‪17 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Matrimonial Room

Matrimonial Room

Matrimonial Room

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Grand Palace Hotel Butuan

A restaurant, a 24-hour business center, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Grand Palace Hotel Butuan offers 72 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Butuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Grand Palace Hotel Butuan, you're just a quick walk from Department of Education - Caraga Regional Office. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Department of Education - Caraga Regional Office and Gaisano Mall
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Grand Palace Hotel Butuan. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Butuan hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - This poolside bar specializes in local and international cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 300 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PHP 1000
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palace Hotel Butuan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 900.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 300 for adults and PHP 300 for children
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)
  • Rollaway bed fee: PHP 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palace Butuan
Grand Palace Butuan Butuan
Grand Palace Hotel Butuan Hotel
Grand Palace Hotel Butuan Butuan
Grand Palace Hotel Butuan Hotel Butuan

Grand Palace Hotel Butuan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 118 reviews
Rating 8 - Good. 38 out of 118 reviews
Rating 6 - Okay. 26 out of 118 reviews
Rating 4 - Poor. 6 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Big room, polite staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff were pleasant and friendly, the room was good and it was ready when i arrived
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Very professional staff. Rooms are clean and adequate. Also come with free breakfast. Very big parking lot
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was close by and within walking distance
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to a big shopping mall. Breakfast good, room good, swiming pool and sauna also good I will stay again
Stayed 1 night in Aug 2025
Verified

8/10 Good

jack

Liked: Amenities, property conditions & facilities
The hotel needs to invest in cockroach bait so I need not kill the small ones. Hot water was available after request. Couch was hard, bed was good, tv is large, aircon was strong, and breakfast was good. Nice stay for Butuan and inexpensive. Great all you can eat on the corner.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Anthony

Disliked: Property conditions & facilities
The room was clean, however they still have a roach problem.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The dining, pool and room were all exceptional.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Heljun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so convenient to access downtown hotel was clean up to the standard and most of all you can’t beat the price big bang for your buck!
Stayed 4 nights in May 2024
Verified

6/10 Okay

Anthony

Disliked: Amenities
The staff were very good but there were some cockroaches in our room. The breakfast was ok...not a big selection & they didn't offer cereal or perked coffee. Probably still a bargain for the reasonable price of the rooms.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emelita

Liked: Cleanliness, staff & service, property conditions & facilities
The place really like it
Stayed 1 night in Dec 2023
Verified

8/10 Good

EDGARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean spacious room and good breakfast buffet

Clean and spacious. Good breakfast buffet
Verified

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities
More cockroachs in the rooms...(ours & our friends) The staff is excellent however I feel its under managed.
Stayed 1 night in Nov 2025
Verified

8/10 Good

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort

Great place. Great pools.

Top of the line.....
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Dirk

Liked: Staff & service
Disliked: Property conditions & facilities
Gpod place and good price stayed in presidential suite was good and spacious. But dated and some bad furniture and such like that.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Roseleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel but the food. Breakfast buffet was just okay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value!

Big Rooms, Nice Pool, Cold AC and HOT WATER!! could use more foreign friendly breakfast options though.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Leonardo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Enjoyed ours stayed

This my second stay at the Hotel so far everything is great. Foods it's good, swimming pool fine, reception was accommodating upon check in and C/out. I'll recommended to my friends.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented the one bedroom suite. It was a very large nice room. Worth the price.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best spicy fried chicken

The Schezwan fried chicken at the buffet is really tasty. Extra juicy and spicy. Made the hotel stay even better!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Leonardo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family celebration

We stay at Grand Palace Hotel as requested of my daughter to celebrate her birthday there and they enjoyed at the swimming pool. About the room everything fine and the breakfast was perfect. I'll recommend it to my friend's.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Leo

Accommodation
Stayed 1 night in Aug 2024