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LUX* Lake Kivu

4.0 star property

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Outdoor pool
Premium bedding, memory-foam beds, in-room safe, desk
Premium bedding, memory-foam beds, in-room safe, desk
Restaurant
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cleo Lake Kivu, Bwishyura, Western Province
  • Place, Museum of Environment
    ‪4 min drive‬
  • Place, Les Chutes de Ndaba
    ‪32 min drive‬

Room options

View all photos for Family Suite

Premium bedding, memory-foam beds, in-room safe, desk

Family Suite

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for LUX* Suite

Premium bedding, memory-foam beds, in-room safe, desk

LUX* Suite

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Villa

Premium bedding, memory-foam beds, in-room safe, desk

Royal Villa

  • Sleeps 8
  • 1 King Bed
  • Free Wi-Fi

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About this property

LUX* Lake Kivu

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Bathrooms are shared.
LUX* Lake Kivu offers 18 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Memory foam beds feature premium bedding. A pillow menu is available. 60-inch Smart televisions come with premium cable channels, pay movies, and Netflix.

Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Bwishyura hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include hair dryers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUX* ME SPA. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at LUX* Lake Kivu, you're just a quick walk from Kivu Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at LUX* ME SPA
  • Services include a concierge
  • Onsite recreation includes a gym, kayaking, and hiking/biking trails
  • Steps from Kivu Lake and 15 minutes by foot from Museum of Environment
Some rates at LUX* Lake Kivu are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

LUX* Lake Kivu offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

LUX* Lake Kivu also features spa services, a garden, and concierge services.

Smoking is allowed in designated areas at this 4-star Bwishyura hotel.

LUX* Lake Kivu has a restaurant on site.

All-inclusive details

All-inclusive room rates at LUX* Lake Kivu are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Shared bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:30 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura

LUX* Lake Kivu Reviews