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Cleo Lake Kivu Hotel

4.0 star property

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Exterior
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Presidential Villa
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Breakfast included
  • Spa
  • Housekeeping

Explore the area

View in a map
Cleo Lake Kivu, Bwishyura, Western Province
  • Gisenyi Beach
  • Université Libre de Kigali
  • Museum of Environment
    ‪4 min drive‬
  • Goma (GOM)
    ‪88 min drive‬

Room options

View all photos for Junior Apartment

Junior Apartment

Junior Apartment

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 38 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds

Similar properties

Front of property

CHATEAU LE MARARA

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
The price is €296
includes taxes & fees
23 Oct - 24 Oct
CHATEAU LE MARARA

About this property

Cleo Lake Kivu Hotel

Hotel in Bwishyura with a full-service spa and free breakfast
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a coffee shop/cafe, and spa services. Change of towels is available on request.
Cleo Lake Kivu Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 60-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Bwishyura hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, C & C Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Cleo Lake Kivu Hotel, you'll be within walking distance of Museum of Environment. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, massages, or body scrubs at C & C Spa
  • Services include a concierge
  • 1.1 mi (1.8 km) from Museum of Environment and 18.4 mi (29.7 km) from Les Chutes de Ndaba
Cleo Lake Kivu Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Cleo Lake Kivu Hotel also features spa services, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bwishyura hotel.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Cleo Lake Kivu Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Chef service
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:30 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura