See all properties

W Costa Rica - Reserva Conchal

Choose dates to view prices

Photo gallery for W Costa Rica - Reserva Conchal

A poolside area with lounge chairs, umbrellas, and a wooden pergola.
Property video
A bar area with a curved wooden counter and three black bar stools.
A spacious living area with a large sectional sofa, wooden chairs, a coffee table, and a view of mountains through large windows.
A balcony with a view of the beach and ocean, featuring wicker chairs and a glass railing.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
Reserva Conchal, Cabo Velas, Guanacaste
  • Place, Conchal Beach
    ‪16 min walk‬
  • Place, Reserva Conchal Golf Course
    ‪5 min drive‬
  • Place, Tamarindo Beach
    ‪42 min drive‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪90 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View (Balcony)

A modern hotel room with a bed, a green sofa, a wooden coffee table, a TV, and a minibar.

Standard Room, 1 King Bed, Garden View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View (Balcony)

A modern hotel room with two beds, a purple sofa, and a wooden accent wall.

Standard Room, 2 Queen Beds, Garden View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

A hotel room with a bed, a seating area with cushions, a small table, a TV, and a balcony with a view.

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View (Balcony)

A modern hotel room with a split bed, a green sofa, and a wooden coffee table.

Deluxe Room, 2 Queen Beds, Partial Ocean View (Balcony)

  • Partial ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Ocean View (Balcony)

A hotel room with a bed, a TV, a small kitchenette, a balcony with a view of the sea, and a green sofa.

Premier Room, 1 King Bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Ocean View (Balcony)

A modern hotel room with two beds, a TV, a balcony with wicker furniture, and a large window offering a view of trees.

Premier Room, 2 Queen Beds, Ocean View (Balcony)

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony (View)

A hotel room with a bed, a desk, a chair, a TV, and a view of trees through large windows.

Superior Room, 1 King Bed, Balcony (View)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Partial Ocean View

A modern hotel room with a large bed, a TV mounted on the wall, a balcony with a view of the mountains, and a wicker chair.

Deluxe Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 132 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View (Balcony)

A modern hotel room with a large bed, a flat-screen TV, a balcony with a view of the mountains, and a wicker chair.

Premier Suite, 1 Bedroom, Balcony, Ocean View (Balcony)

  • Ocean view
  • 132 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom (View)

A modern living room with a glass-top table, wooden stools, a green sofa, and a TV mounted on a wooden wall.

Superior Suite, 1 Bedroom (View)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 124 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

A modern hotel room with a large bed, a TV mounted on the wall, and a balcony with a view of the ocean.

Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View, Corner

A modern hotel room with a large window overlooking a pool and the sea.

Suite, 2 Bedrooms, Ocean View, Corner

  • Ocean view
  • 239 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for 5 Bedroom Residence, Ocean View, Private Pool

A modern multi-story house with a swimming pool, outdoor seating, and a balcony.

5 Bedroom Residence, Ocean View, Private Pool

  • Ocean view
  • 789 sq m
  • 5 bedrooms
  • Sleeps 8
  • 2 King Beds and 6 Queen Beds

View all photos for 4 Bedroom Residence, Ocean View

A multi-story modern house with a rooftop pool, outdoor seating, and a large glass facade.

4 Bedroom Residence, Ocean View

  • Ocean view
  • 779 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Queen Beds

View all photos for 3 Bedrooms Residence, Ocean View

A modern two-story house with a large swimming pool, outdoor seating, and a balcony.

3 Bedrooms Residence, Ocean View

  • Ocean view
  • 779 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Similar properties

Outdoor pool, open 8:00 AM to 5:00 PM, pool umbrellas
The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa
Cabo Velas
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,006 reviews
The price is €468
includes taxes & fees
1 Sept - 2 Sept
The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

About this property

W Costa Rica - Reserva Conchal

Spend the day relaxing at the beach, practicing your swing on W Costa Rica - Reserva Conchal's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
W Costa Rica - Reserva Conchal offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and Netflix. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts and complimentary bicycles. 2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Away Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at W Costa Rica - Reserva Conchal. During your stay, you're just a quick walk from Conchal Beach. Enjoy features like 2 outdoor pools, 3 restaurants, and 2 poolside bars. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy local and international cuisine at Cocina de Mercado, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, hot stone massages, or body wraps at Away Spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, 4 outdoor tennis courts, and a 24-hour gym
  • Steps from Conchal Beach and 6 minutes by car from Reserva Conchal Golf Course
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Some rates at W Costa Rica - Reserva Conchal are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of W Costa Rica - Reserva Conchal, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges.

5 meeting rooms and limo/town car service are available. Event space at this resort measures 10312 square feet (958 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury W Costa Rica - Reserva Conchal.

This 5-star Cabo Velas resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Cocina de Mercado - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Latitud 10 Norte - This restaurant specializes in Latin American cuisine and serves dinner only. Open daily.
Living Room - This bar serves light fare only. Open daily.
Zona Azul - This poolside restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Wet Deck - This poolside bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at W Costa Rica - Reserva Conchal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 42 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Cocina de Mercado
  • Latitud 10 Norte
  • Living Room
  • Wet Deck
  • Zona Azul

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor tennis courts
  • Beach yoga
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Kayaking
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,312 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 49 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Parking
  • Sporting facilities or equipment
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 42 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Costa Rica Reserva Conchal Resort Cabo Velas
W Costa Rica Reserva Conchal Resort
W Costa Rica Reserva Conchal Cabo Velas
W Costa Rica Reserva Conchal
W Costa Rica Reserva Conchal
W Costa Rica - Reserva Conchal Resort
W Costa Rica - Reserva Conchal Cabo Velas
W Costa Rica - Reserva Conchal Resort Cabo Velas

W Costa Rica - Reserva Conchal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 387 reviews
Rating 8 - Good. 48 out of 387 reviews
Rating 6 - Okay. 23 out of 387 reviews
Rating 4 - Poor. 8 out of 387 reviews
Rating 2 - Terrible. 12 out of 387 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this Resort!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W hotel did not disappoint phenomenon, property with privacy and all the things to enjoy the beautiful surroundings. Excellent food, great service the rooms and the views are phenomenal. Family pool with the beach was a huge hit with our kids.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing. Great views, great rooms, great staff. Highly recommend.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Enjoyed our stay very much.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful Resort. I have never found a friendlier Staff with a passion for Excellence.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great stuff super friendly and helpful - Rosaura, Melisa Maria Jose and Daniela, Lucianbe, Sandro
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Cherry Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Charise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the W. It was a beautiful resort with helpful staff. There was some wear and tear on furniture in the room but didn’t impact the stay. It was definitely pricey but paying for the brand. Only thing I wish was that for families traveling the adult only pool is beautiful and we will there were some hours that kids could enjoy the space as well.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and beautiful pools and beach! Loved the buffet breakfast- incredible way to start the day. Would definitely recommend and go back!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Tracie

Liked: Cleanliness, amenities, property conditions & facilities
The W was spectacular and the food & service was top tier!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W was absolutely just pure relaxation in the perfect environment. Costa Rica is not a one and done trip you have to go multiple times to experience all it has to offer. But this is the perfect location on Playa Conchal. Staff was veryy kind , food was good, loved our room the view was amazing and the shower indoor/outdoor I loved.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay for our honeymoon! The property is beautiful, the rooms were luxurious and comfortable, and the entire atmosphere felt both relaxing and special. The staff truly made the experience unforgettable—they were warm, attentive, and went out of their way to make us feel celebrated. From the food to the views to the little thoughtful touches throughout our stay, everything exceeded our expectations. We couldn’t have chosen a better place to celebrate such an important moment in our lives, and we can’t wait to come back someday!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property! Suites were beautiful, staff friendly, incredible food and dining with great activities from the beach! Highly recommend! Only one comment is that I wish the pool off of lobby was open to teens and not a topless optional pool to give more options instead of the family pool that got a bit crowded.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean, everyone was super nice and accommodating!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
We had an amazing experience here-staff was great, rooms were clean and well appointed, housekeeping was excellent, food was excellent! We had a very smooth and first class experience at the W, can’t wait to plan another trip here.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing atmosphere! We loved every minute of our stay.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Rashon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great food and great weather!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Faramarz Hedayati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and friendly staff.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at the W. The staff was absolutely wonderful. I will say that the room was a little “lived in”. The leather was very worn on the sofa and there were stains on the throws. However, the property is beautiful, the staff was more than helpful, kind and accommodating and the food was fantastic. We would absolutely visit again!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Chiu-mi

Liked: Cleanliness, staff & service, amenities
Excellent staff. The room was a bit worn out, especially for a 5-star hotel. The internet that operates WiFi, TV and phone was out for about 24 hours, not a good experience and the hotel didn’t make any accommodations. For about $1000 a night, we expected a better experience than that. Again, most of the staff were extremely friendly and helpful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

WBrock

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff have a “yes” we can do that attitude!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Bryan

Liked: Property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Tatyana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent! Service, prosperity, amenities, activities!
Stayed 7 nights in Nov 2025