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Sure Hotel by Best Western Caen Mémorial

3.0 star property

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Photo gallery for Sure Hotel by Best Western Caen Mémorial

Relax by the pool with a view of the surrounding neighborhood, surrounded by lush greenery and shaded by a pergola.
Relax on the patio surrounded by comfortable seating and a partially visible pool.
Welcome to our lobby, featuring a central reception desk, comfortable seating areas, and a coffee table.
Relax in our stylish lobby, featuring a central bar with a curved countertop and comfortable seating areas.
Relax in a spacious room with a large bed, two nightstands, and a modern headboard.

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
9 Rue Karl Probst, Caen, Calvados, 14000
  • Caen Memorial
    ‪8 min walk‬
  • Normandy Museum
    ‪4 min drive‬
  • Zenith de Caen
    ‪6 min drive‬
  • Caen (CFR-Carpiquet)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sure Hotel by Best Western Caen Mémorial

Suburban hotel with a fitness center and a seasonal outdoor pool
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Private bathrooms are not ensuite and change of towels is available on request.
Sure Hotel by Best Western Caen Mémorial offers 71 accommodations with espresso makers and complimentary newspapers. These individually furnished accommodations include desk chairs. Beds feature premium bedding. 60-inch flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Caen hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Sure Hotel by Best Western Caen Mémorial. During your stay, you're just a quick walk from Colline aux Oiseaux. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, 6 meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Colline aux Oiseaux and 10 minutes by foot from Caen Memorial
  • Pets welcome for a fee
Sure Hotel by Best Western Caen Mémorial offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A library, a terrace, and multilingual staff are also featured at the business-friendly Sure Hotel by Best Western Caen Mémorial. Self parking is free. A complete renovation of Sure Hotel by Best Western Caen Mémorial was completed in April 2024.

Smoking is allowed in designated areas at this 3-star Caen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Linette - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Linette

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 06 and close October 01.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Otelinn Montgomery Caen
Otelinn Montgomery Hotel Caen
INTER-HOTEL Caen Otelinn Hotel
INTER-HOTEL Otelinn Hotel
INTER-HOTEL Otelinn
Hôtel restaurant Inter-Hôtel Otelinn Caen
Hôtel restaurant Inter-Hôtel Otelinn
restaurant Inter-Hôtel Otelinn Caen
restaurant Inter-Hôtel Otelinn

Sure Hotel by Best Western Caen Mémorial Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 118 reviews
Rating 8 - Good. 36 out of 118 reviews
Rating 6 - Okay. 8 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 0 out of 118 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful
Stayed 2 nights in Apr 2025

6/10 Okay

Leia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great stay, very welcoming, clean and good location. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and convenient hotel in Caen

Great hotel at a convenient location near many shopping areas and venues. Additionally, it had easy and convenient parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a great one night stay experience at the hotel - really friendly helpful staff, only shame was not being able to get food at our 8.45pm arrival. We ordered uber eats so it wasnt the end of the world. Beds, linen and room were really clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

I’d stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff.
Stayed 4 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dennis

Stayed 3 nights in Aug 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great gym, good breakfast, comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V clean and easy as a travelling hotel. Breakfast was good with a good selection. Pool was a great addition and very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely and peaceful with a relaxing pool area .Exceptionally clean and tidy very pleasent and helpful staff .Nice comfy room with great coffee maker . Its only downfall for us was the Eating as my partner is very fussy and only liked 1 thing on the menu which he enjoyed very much but we had to travel quite far for restaurants in town as nothing is close by . We would definitely stay here again but this time take some cutlery and plates so we could make foodin our room xxx
Stayed 5 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais bruyant

Très bel hôtel, personnel agréable et professionnel Seul bémol ma chambre donnait sur la route et sur les nombreux climatiseurs j’avais l’impression d’avoir un camion en marche sous ma fenêtre !
Vue de la chambre
Stayed 3 nights in Apr 2025

8/10 Good

Franck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Parfait excellent rapport qualité prix
Stayed 1 night in Apr 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Boudouin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Few things to improve

A couple of things are to improve to become a very nice option in town such as a better communication with the customers explaining if they are going to make or not the rooms and how the access to the hotel works in the late evening. In addition, I had better breakfasts in hotels with less stars...
Stayed 2 nights in Apr 2025

10/10 Excellent

Comité de Bridge de P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025