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The Upperhouse Hotel – Boutique Stay with City & River Views

3.0 star property

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Photo gallery for The Upperhouse Hotel – Boutique Stay with City & River Views

Restaurant
Property video
Lift
Family Room - Two Queen Beds, Ideal for Groups | City view
Exterior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

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Don Apolinar Velez St. & Fernandez St., Cagayan de Oro, Misamis Oriental, 9000
  • Place, Xavier University – Ateneo de Cagayan
    ‪3 min walk‬
  • Place, Museo de Oro
    ‪3 min walk‬
  • Place, Plaza Divisoria
    ‪5 min walk‬
  • Airport, Cagayan de Oro (CGY-Laguindingan Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Queen Room

Premium bedding, pillow-top beds, blackout curtains, free WiFi

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, blackout curtains, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Private Bathroom, City View

Premium bedding, pillow-top beds, blackout curtains, free WiFi

Deluxe Twin Room, Private Bathroom, City View

  • Sleeps 2
  • Free Wi-Fi

Standard Queen Room (23 sqm) - Cozy Space with City View

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Upperhouse Hotel – Boutique Stay with City & River Views

This hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk. Limited housekeeping is available.
The Upperhouse Hotel – Boutique Stay with City & River Views offers 12 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. This Cagayan de Oro hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. In-room massages and hair dryers can be requested. Housekeeping is provided on a limited basis.

During your stay at The Upperhouse Hotel – Boutique Stay with City & River Views, you're just a quick walk from City Museum of Cagayan de Oro and Heritage Studies Center. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from City Museum of Cagayan de Oro and Heritage Studies Center and 3 minutes by foot from Museo de Oro
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at The Upperhouse Hotel – Boutique Stay with City & River Views. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cagayan de Oro hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 8:00 AM.
The Upperhouse Hotel – Boutique Stay with City & River Views has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 8:00 AM for a fee: PHP 250 to 350 for adults and PHP 150 to 300 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (132 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Living room

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 16 2026 to May 15 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: PHP 600 per pet, per stay, plus a deposit of PHP 600 per stay
  • Only dogs are allowed
  • Weight limit: 20 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 600.0 per night.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 250 to 350 for adults, and PHP 150 to 300 for children
  • Pet deposit: PHP 600 per stay
  • Pet fee: PHP 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash and PayMaya
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 53498345345HL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacifico Boutique Hotel Cagayan de Oro
Pacifico Boutique Hotel
Pacifico Boutique Cagayan de Oro
Pacifico Boutique
The Pacifico Boutique Hotel
Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms Hotel

The Upperhouse Hotel – Boutique Stay with City & River Views Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 29 reviews
Rating 8 - Good. 14 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel near and in the center of Cagayan de Oro, it can be a little noisy with the traffic, but it’s centrally located to a lot of nice restaurants and other attractions. I recommend.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Business suite was very comfortable.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Delsa

Liked: Cleanliness
Staffs are very helpful and friendly. No restaurant at the building. Very annoying sounds from water pressure down the 3rd floor. Good thing I was moved to 6th floor. Happily did not add rate to my room. Accessible to transportation. Tv not good , saved by my laptop. Overall, you get what you pay for. I will come back again if the room is on the 6th floor.
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Arthur

On the morning of my scheduled check in I got an email from Expedia saying the hotel had to cancel my reservation. Presumably because it was overbooked. The same thing happened to my colleague, but she wasn't notified until she arrived at the hotel.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Sanitary kits
Stayed 1 night in Aug 2022
Verified

8/10 Good

graham

Liked: Cleanliness, property conditions & facilities, room comfort

Acceptable for the price but small things would ma

Hotel on very busy crossroads so traffic noise. Tv in the rooms and I had 2 suites they had no aerial or digibox connected and the room wifi would not connect either so totally useless. Table lamp in room did not work either .staff were good but hotel only accepted GCASH or cash on arrival so I couldn’t use my Mastercard even though it is a Philippine bank and a debit card . However bed was comfy and rooms were clean water was hot and the ensuite had a full size bath . It was good for a one night stay . Pity the tvs are useless though also no food they should link to a local cafe to provide this
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Dennis Charles

Liked: Staff & service
The building is old but in a modernist way. It sits on a corner lot with the only space not taken by the building being three car parking spaces and side walk. The intersection could be controlled by lights but instead the traffic is a four way Malay in which horns are used to give warning. The beeps and excelleration by each vehicle either will keep you awake. Or lull you to sleep.Yòu will hear it because the siding is all window. It would be magnificent if the other three corners were pleasant to look at- they are not as if February 2024. I have not had hot water in two weeks of PH vacation so that wasn’t new here. Our corner room had a balcony big enough for a small table for two chairs. The airport is and hour from the city by taxi. We road past the plaza which is decor with colorful lights. We rented a scooter and road to Amaya and had an early dinner. We enjoyed that.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a little bit older, but it was very clean and the staff was excellent. There was some issue with the hot water not working, but Sherina at the front desk was very helpful. The location was kind of busy but convenient. It was a pleasant stay here and I would recommend this hotel for travelers to Cagayan de Oro.
Stayed 5 nights in Mar 2019
Verified

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort

Acceptable for a night

Last minute booking in Cagayan de Oro. The location was a bit far from where I needed to be, but this hotel was one of the few with vacancies on that night. Very comfortable mattress, but the tree noise from early in the morning limited my ability to sleep in. Bathroom had an alarming quantity of mirrored walls, made it feel as if I had stepped into a fractal universe. Generally OK though.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location, walking distance

Comfortable room, central location, njcd rooftop bar with live music
Verified

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, room comfort

Decent Hotel in a Good Location w/ Friendly Staff

Overall, the stay was pleasant with pleasant and helpful staff. However, for the cost, I did expect more in the way of services, especially with regards to the quality of breakfast. They also had an advertisement for lunch and dinner services, which were not available. At night, however, the rooftop bar was quite pleasant.
Verified

8/10 Good

grace

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, good location

The guest was my granddaughter. She liked it better than Red Planet, her last stay. She was very pleased.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Great place to stay if youre only here for business purposes.
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful. Breakfast could use an overhaul
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel management really gets it.

Excellent. Staff are helpful and professional with excellent communication skills and knowledge of the local area. Made the stay very easy. Food is great. Secure and centrally located to activities and points of interest.
Verified

6/10 Okay

Leo

Liked: Cleanliness, room comfort

Good Hotel

Check in takes time. Hotel is remote and not close to attractions. Traffic is congested and takes time and money to go anywhere. Breakfast buffet was good.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and comfortable, very clean, and the staff was helpful and friendly. We had a great stay.
Verified

6/10 Okay

cludio

fuga alle filippine

una finestra su mindanao una delle aree più controverse del pianeta ---vissuta in relax
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

This is my second time to stay here. The service is always great from checkin to breakfast. I do wish they still ad the pancake option. This time it was just egg options. The room is always clean and the beds are comfortable. The only real downside to this hotel is the noise from outside. I was on the 5th floor and it is loud enough that it seems like you are right on the street.
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean place near shopping at a great price

Was very comfortable but neighborhood could be better
Verified

8/10 Good

DaisyJoy

Liked: Cleanliness, property conditions & facilities, room comfort

Very comfortable

I stay here once a month on business, it's always a pleasure.
Verified

8/10 Good

RANDY A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Diamond

Excellent Staff services and accommodations. For the price it was a great place to stay. Room looks brand new and clean. ONLY PROBLEM, when they have a Brown out(No electricity) they don't have a back up Generator. Other than that the stay was super nice! FREE Breakfast and Blocks from downtown and the sights!
Verified

6/10 Okay

atsuo

可もなく不可もなく

街の中心からわずかに外れた際にあり静かでよい。新しい（やや）デザインされたホテルは最低限度のスペースに最低限度の設備があり、それ以上でもそれ以下でもない。最近多く見かける初期投資を最低限にしたホテルの典型かも。スタッフは慣れていなくてドライで可もなく不可もない。
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel on busy street

Very nice clean and comfy room. The staff was excellent! They were very attentive and made sure to have breakfast ready for me every moring when I came down. The location is good for easy access to all of Cagayan de Oro. The only downside is that the street is very busy and noisy. If you are a light sleeper this might be a problem.
Verified

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pacifico Hotel in Cagayan de Oro City

I stayed at the Pacifico Boutique Hotel in Cagayan de Oro for 4 nights. The hotel is clean, modern and very well priced. The staff is efficient and friendly, especially Kesha at the front desk and Jasmine in the restaurant. The breakfast choices that are included with the room are delicious and you are asked the day before of your choice so that when you go to the restaurant it is already prepared. The hotel is in a close proximity to the dowtown (divisoria) area and is easy accessible by taxi. The E Bar on the roof top is very cool. You can see the whole city of Cagayan de Oro and watch some beautiful sunsets. Overall, I definitely recommend this hotel as the value is exceptional.