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Cairns Central Plaza Apartment Hotel

4.0 star property

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Front of property – evening/night
Outdoor pool, pool loungers
32-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
58-62 Mcleod Street, Cairns, QLD, 4870
  • Place, Cairns Central Shopping Centre
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪8 min walk‬
  • Place, Esplanade Lagoon
    ‪11 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for 1 Bedroom Apartment

Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Apartment

8.6 out of 10
Excellent
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

32-inch flat-screen TV with cable channels, TV

Two Bedroom Apartment

8.0 out of 10
Very good
(4 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Private kitchen

Studio, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Queen Studio

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 3

Two Bedroom Apartment

  • Sleeps 5

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The price is €116
includes taxes & fees
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About this property

Cairns Central Plaza Apartment Hotel

An outdoor pool, a hot tub, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Cairns Central Plaza Apartment Hotel offers 34 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cairns Central Plaza Apartment Hotel, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Cairns Central Shopping Centre and 9 minutes by foot from Cairns Esplanade
Cairns Central Plaza Apartment Hotel offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Cairns Central Plaza Apartment Hotel. Free self parking is available.

This 4-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 14 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Central Plaza Apartment Hotel
Cairns Central Plaza
Best Western Plus Cairns Central Apartments
Cairns Central Apartments
Cairns Central Plaza Apartment
Cairns Central Plaza Apartment Hotel Hotel
Cairns Central Plaza Apartment Hotel Cairns
Cairns Central Plaza Apartment Hotel Hotel Cairns

Cairns Central Plaza Apartment Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weren't enough mirrors found shower erea wasn't spacious, overall we had an enjoyable stay we would highly recommend to everyone that the price and location is affordable and also ideally within walking distance in the cbd area of Cairns.
Stayed 8 nights in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities
So handy to bus n train station. Room very clean. Great after hours check in process
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome
Stayed 3 nights in Oct 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly, helpful staff, quiet (though I was there during the week). Will stay again if required.
Stayed 1 night in Oct 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Totally serviceable in all areas. Will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Yanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Angela

Liked: Staff & service
Stayed 7 nights in Sep 2025

10/10 Excellent

Yanti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was super comfy. Very clean. Spacious with a great view of the city. Right opposite Cairns Central Shopping Centre and Pho Viet (amazing Vietnamese eatery).
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name said it all 'Central' close to shops, transport and the city
Stayed 3 nights in Aug 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to train station and shopping centre
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the train station. Walking distance to shopping centre and restaurants. Lovely roof top pool & spa with views to the water and over the city.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Chris

Stayed 2 nights in Jul 2025

4/10 Poor

Nathan

Travelled with family
Disliked: Property conditions & facilities
Only if you must! Nicer more reasonably priced properties available
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked 2 adjoining rooms. The air conditioner in one did not function, and the TV in the other did not function! So my wife and I swapped rooms.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Very very comfortable
Stayed 1 night in May 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness
The property was in a convenient location, close to transport and shops
Stayed 1 night in May 2025

4/10 Poor

Jason

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Car parks were limited and too small. We had rubbish removed twice. Our unit got cleaned properly not once. In 7 days. The bathroom was a joke - no benches - just a room with sink shower and toilet. For disabled people it looked like. Hardly what you expect when booking an apartment. 2 to 3 star at best
Stayed 7 nights in Apr 2025

8/10 Good

Cameron

Liked: Staff & service
Stayed 5 nights in Apr 2025

4/10 Poor

Sherry, NCD

Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Horrible stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager lacks basic customer service skills and hotel etiquette which is quite concerning. Receptionist should be in a manager role as she's amazing and helpful and approachable. Balcony could use a good wash with a gurney. Its been the same filthy condition for months. Aircon needs replacing desperately. Be prepared for housekeepers and start cleaning even if you have the DND sign on the door and are sleeping.
Stayed 1 night in Apr 2025