See all properties

Cairns City Palms

Property class: 4

Choose dates to view prices

Photo gallery for Cairns City Palms

Property entrance
Superior King Suite
Point of interest
Executive Suite, 1 King Bed
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
199 Sheridan Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪6 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

9.0 out of 10
Wonderful
(62 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room

Superior Twin or Triple Room

8.4 out of 10
Very good
(12 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One-Bedroom Apartment

One-Bedroom Apartment

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Terrace/patio
Hides Hotel Cairns
Cairns Central Business District
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
3.6 out of 5, Good, 1,002 reviews
The price is €69
includes taxes & fees
22 May - 23 May
Hides Hotel Cairns

About this property

Cairns City Palms

This smoke-free motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Cairns City Palms. During your stay, you're just a quick walk from Cairns Esplanade Charles Street Parkland. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Cairns Performing Arts Centre and Muddy's Playground
There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Cairns City Palms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 544 reviews
Rating 8 - Good. 204 out of 544 reviews
Rating 6 - Okay. 52 out of 544 reviews
Rating 4 - Poor. 25 out of 544 reviews
Rating 2 - Terrible. 12 out of 544 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely cool pool. Clean room. Friendly service
Stayed 1 night in Jan 2026

8/10 Good

Tambelina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ans staff at check-in was very good
Stayed 1 night in Jan 2026

10/10 Excellent

Henry, Brisbane

Travelled with family and small children
Conveniently located with easy walkable access
Stayed 1 night in Jan 2026

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Had to park on street as all spots were taken apart from that good value for money
Stayed 2 nights in Jan 2026

6/10 Okay

Emma

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

s

Great staff free muffins good kitchen soaps shampoos
Stayed 1 night in Jan 2026

10/10 Excellent

Cyjo Oldham Titima, Brisbane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conviniently located
Stayed 1 night in Dec 2025

4/10 Poor

Frank

Travelled with partner
Liked: Cleanliness
Did not replace towels after taking used ones. Left us with nothing , not even a hand towel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohsin

Stayed 3 nights in Dec 2025

10/10 Excellent

Barry

Stayed 6 nights in Nov 2025

8/10 Good

audrey

Travelled with partner
Room clean parking a bit tight not enough car space all and all it very clean we stay there all the time when we stay in cairns
Stayed 1 night in Dec 2025

8/10 Good

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice and gave room service daily. The pool was a nice option also.
Stayed 7 nights in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, easy to book, staff excellent. I stayed befire and ill stay again. Well done Cairns City Palms and thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything just works and everyone are very friendly and helpful. No nasty surprises.
Stayed 2 nights in Nov 2025

8/10 Good

Nilmini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t was adequate for our atay
Stayed 3 nights in Oct 2025

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness
Clean, very helpful reception. Can be a bit noisy as by busy road and on flight path
Stayed 1 night in Nov 2025

8/10 Good

MARVIN

Liked: Cleanliness, property conditions & facilities
Didn't check
Stayed 1 night in Oct 2025

8/10 Good

Doug

Stayed 2 nights in Oct 2025

10/10 Excellent

Yuanqi

Liked: Cleanliness
good
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy access, the staff were very helpful. I'd left my phone charger behind and received a phone call 5 or 10 mins after we'd handed in the key, we were on our way to the train station to go on the Kuranda Scenic Railway trip so the lovey lady held my phone charger in the office with my name on it so I could collect it on our return. I was very grateful. Thank you 😊
Stayed 1 night in Oct 2025

2/10 Terrible

Jeanine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! very old ,extremely noisy, the bed was very cheap and uncomfortable, smells bad, toxic chemicals they used for the room, for sure the owner writes the reviews. This is not even a one star hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Rick

Parking at the property is not sufficient to cater for all the guests. You need to get in early or park in the street (sometimes several streets away). On the weekend the room had not been fully serviced, only the wastepaper basket had been emptied.
Stayed 7 nights in Sep 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025