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Cairns Harbourside Hotel

4.0 star property

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Photo gallery for Cairns Harbourside Hotel

A lush garden with a wooden pathway leading to a building.
Daily buffet breakfast for a fee
A spacious indoor dining area with multiple tables and chairs, large windows, and hanging pendant lights.
A beach with palm trees and clear blue water.
An outdoor seating area with white chairs and green cushions, surrounded by lush greenery and a view of the sea.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Double beds standard with Sea View

A hotel room with a bed, desk, chair, TV, and a balcony with a view of palm trees.

2 Double beds standard with Sea View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Bed Standard

A hotel room with a large bed, a desk, a TV, and a balcony with a view.

King Bed Standard

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Beds Standard

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

2 Double Beds Standard

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view of mountains.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a TV, and a window with a view of palm trees.

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with a large bed, a desk with a chair, a television, a window with a view of palm trees, and a balcony.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium King Room

A hotel room with a bed, a desk with a TV, a chair, a nightstand, and a view of the outdoors.

Premium King Room

8.8 out of 10
Excellent
(19 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Bed Premium with Sofa

A hotel room with a large bed, a desk, a chair, and a TV.

King Bed Premium with Sofa

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium King Seafront Room

A hotel room with a large bed, bedside tables, a desk with a TV, and a balcony with a view.

Premium King Seafront Room

8.8 out of 10
Excellent
(39 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a chair, and a view of the ocean.

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Double Beds Premium Seaview

A hotel room with two beds, a desk, a TV, and a balcony with a view of palm trees.

2 Double Beds Premium Seaview

8.8 out of 10
Excellent
(16 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with chairs, a television, and a balcony with a view.

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a desk with a computer, a bed, and a balcony with a view of the sea.

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Reception
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,003 reviews
The price is €144
includes taxes & fees
19 Aug - 20 Aug
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About this property

Cairns Harbourside Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Cairns Harbourside Hotel. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, free self parking, and a free shopping center shuttle are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine at Harbourside Bar & Kitchen, a brasserie with ocean views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes archery
  • Just a 4-minute walk from Cairns Esplanade and a 3-minute drive from Cairns Night Markets
  • Free shopping center shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2550 square feet (237 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the family-friendly Cairns Harbourside Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,550 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1062 reviews
Rating 8 - Good. 311 out of 1062 reviews
Rating 6 - Okay. 101 out of 1062 reviews
Rating 4 - Poor. 23 out of 1062 reviews
Rating 2 - Terrible. 19 out of 1062 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for the price per day we paid. Looks like on of the older original hotels in Caitns but well cared for and kept. Lovely stay and one of the best ocean views from the 6th floor
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Carole

Food at the restaurant was very good!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! My only complaint is the lack of variety in the breakfast buffet. We only stayed 4 days, and it was the same stuff every morning 😞 other than that, it was an awesome stay! Great location, great pool and awesome staff!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lutfur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at the hotel. Helpful staff. Very well maintained property.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Alison Jo

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great friendly staff. Food also great and great location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Super great place to stay and it was affordable.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Phyllis

Liked: Staff & service, amenities
Nice view of the harbor.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Nadine

Great friendly staff, hotel close to the airport but rooms a little aged
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A little further out than i realised but still a brilliant hotel. The staff were all really nice
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were beyond helpful and the facilities were first rate. The breakfast restaurant was very good, though we did not avail ourselves of their breakfast buffet.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities
Great pool, big room good food and friendly staff
Stayed 1 night in Jan 2026
Verified

4/10 Poor

John

Friendly welcoming staff, very dated room and bathroom
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

DHEERAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to spend time with family and closer to local attractions. Shuttle is the only thing could be provided on more frequency would be way better.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities
Hotel was as described nice walk into central cairns.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice and had a great pool.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Friendly staff, easy check in and out, good room service option and immaculately clean room, very happy with our stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Located right across the road from the beach and walking path.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The view was awesome
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ishan Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Good stay! Great dining services.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The view.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rejieli

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2026