Along with an outdoor pool, this motel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-out are onsite.
Heritage Cairns offers 44 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with digital channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns motel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the motel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Heritage Cairns. During your stay, you're just a quick walk from Cairns Esplanade. Enjoy features like free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
Free WiFi
Continental breakfast served daily for a fee
Self parking available for a fee
Take a swim in the outdoor pool
Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
Just a 4-minute walk from Cairns Esplanade and 4 minutes by foot from St Monica's Cathedral
There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at Heritage Cairns. For a fee, parking is available.
Smoking is allowed in designated areas at this 3-star Cairns motel.
For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (AUD 5 per day; includes in/out privileges)
Limited on-site self parking
Food and drink
Daily continental breakfast available 7 AM to 9 AM for a fee: AUD 25 for adults and AUD 15 for children
Things to do
Outdoor pool
Family friendly
Laundry facilities
Mini-fridge
Outdoor pool
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch HDTV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Mini-fridge
More
Air conditioning
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 25.0 per day.
Cribs (infant beds) are available for AUD 10.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately AUD 25 for adults and AUD 15 for children
Self parking fee: AUD 5 per day (in/out privileges)
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 25.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:00 PM. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Cairns Heritage
Heritage Cairns
Heritage Motel Cairns
Heritage Cairns Hotel Cairns
Heritage Hotel Cairns
Heritage Cairns Motel
Heritage Hotel Cairns
Heritage Cairns Motel
Heritage Cairns Cairns
Heritage Cairns Motel Cairns
Heritage Cairns Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 471 out of 978 reviews
10 - Excellent
471
Rating 8 - Good. 379 out of 978 reviews
8 - Good
379
Rating 6 - Okay. 96 out of 978 reviews
6 - Okay
96
Rating 4 - Poor. 24 out of 978 reviews
4 - Poor
24
Rating 2 - Terrible. 8 out of 978 reviews
2 - Terrible
8
8.8/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
Reviews
8/10 Good
Daniel
Travelled with partner
9 Dec 2025
Friendly staff, centrally located
Daniel
Stayed 3 nights in Dec 2025
6/10 Okay
Mabel
Travelled with group
6 Dec 2025
Liked: Staff & service
Balcony had metal fence like prison, outdated furniture, rusty refrigerator door, service limited, breakfast poor, no napkins, old carpets but friendly personal when they were available.
Honestly, disappointed with the room. Large wet look stains on the carpet, medium sized hole/rip in the towel I tried to use, stains still on the bedsheet of the main bed, a decent mould build up in the shower, also a slimy shower cubicle floor and nearly slipped on it. Staff didn’t seem too concerned about it and said there was nothing else they could do.
Tammara
Stayed 2 nights in Nov 2025
10/10 Excellent
James
19 Nov 2025
James
Stayed 1 night in Nov 2025
8/10 Good
Malcolm
15 Nov 2025
Malcolm
Stayed 1 night in Nov 2025
6/10 Okay
Lynn
10 Nov 2025
Lynn
Stayed 1 night in Oct 2025
8/10 Good
Michael
7 Nov 2025
Liked: Cleanliness, staff & service
Nice reasonably priced hotel walking distance to town. Friendly staff.
Michael
Stayed 1 night in Nov 2025
10/10 Excellent
Donna
6 Nov 2025
Liked: Cleanliness, staff & service, amenities
Have stayed here before as such great value for money. Location is walkable to esplanade and main city centre, whilst the hotel may be older the rooms are very spacious and clean and the pool and spa were great on a very hot day. The staff here are always super friendly and the onsite carparking is a huge bonus.
Good location, friendly staff, secure car parking & a spacious room.
Karen
Stayed 2 nights in Oct 2025
10/10 Excellent
Charlene
Travelled with group
2 Nov 2025
Liked: Cleanliness, staff & service, amenities
The moment we checked in, Cynthia welcomed us and gave us good recommendations. Celina working the front desk also was very personable and gave us great information.
Our room was clean and amenities were sufficient. The location was close to all the activities we wanted to do. Would definitely stay here again.
Charlene
Stayed 4 nights in Oct 2025
10/10 Excellent
RITESH
Travelled with family
31 Oct 2025
Liked: Cleanliness, staff & service, room comfort
RITESH
Stayed 2 nights in Sep 2025
8/10 Good
David
Travelled with family and small children
29 Oct 2025
Disliked: Cleanliness, amenities
Very friendly staff, clean pool, secure parking, hood air conditioning. However, rooms are not just outdated but also not clean (floor, curtains, sofa are very dirty). Bed linens were clean.
Great place to stay, overall very happy.
Stayed here for 1 night. Is basic but clean and fine for 1 night and staff were friendly and helpful. Location is fine to walk to main areas. Shower pressure isn't the best.