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Novotel Cairns Oasis Resort

4.5 star property

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Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
Serves lunch, dinner and brunch
Lobby
In-room safe, individually decorated, individually furnished
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
122 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Night Markets
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.6 out of 10
Good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(28 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Pool View

8.4 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Pool View

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Cairns Oasis Resort

Luxury hotel with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Cairns Oasis Resort's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy garden views while dining at Moku
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and scooter/moped rentals
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes by foot from Cairns Night Markets
Novotel Cairns Oasis Resort offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 15 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 420 out of 748 reviews
Rating 8 - Good. 231 out of 748 reviews
Rating 6 - Okay. 64 out of 748 reviews
Rating 4 - Poor. 26 out of 748 reviews
Rating 2 - Terrible. 7 out of 748 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Kevin John

Liked: Cleanliness, amenities
Very welcoming, great location and easily managed car park.
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 5 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn Pincott and Dean

Liked: Staff & service, property conditions & facilities
Great accommodation and convenient
Stayed 5 nights in Jun 2025

10/10 Excellent

aaron, Mount Isa

Liked: Cleanliness, amenities, property conditions & facilities
VERY RELAXING
Stayed 1 night in May 2025

10/10 Excellent

Gyan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is located in a perfect central spot easy to walk to get to most places. Property was very clean and easy to navigate.
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large swimming pool was good but didn’t like the bar Adjacent to swimming pool , got fed up with the constant music at the swimming pool from the bar . The sun loungers were the most uncomfortable ever with a metal bar causing grieve and discomfort. Room spacious and clean
Stayed 4 nights in May 2025

6/10 Okay

Jocelyn

Travelled with partner
Rooms at the Novotel appeared to be recently renovated and clean. Bathroom was very small but very clean. Rooms were nice and spacious and clean as well. But there were these tiny bugs that were crawling around, and our AC literally leaked on the floor. They came and sprayed for the bugs and put some towels under the AC. The staff were all nice and pleasurable. The exterior of the property looked terrible though. Very dirty and old and run down. It was an okay stay for the short time we were there but I wouldn't stay again.
Stayed 3 nights in May 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, great food. Really good family resort. Rooms are a little small and marginally dated. Smallest inroom fridge I have ever seen. I would still return to this resort despite the rooms being on the less desired side.
Stayed 9 nights in Apr 2025

8/10 Good

Lucinda Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Pramesh

Stayed 3 nights in Apr 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely beautiful, the room was great. Bed was very comfortable. The only problem was the bar fridge doesnt get cold at all. The property itself is very well taken care of, always nice and clean. Housing keeping staff were amazing always asking if we needed anything. The food in the restaurant was fantastic!! Best steak ive ever had. It was a little strange that you dont get table service in the restaurant, you have to go outside to the bar to order food. The pool is really nice, but we were very disappointed that we paid for a pool view room and didn't get it. But over all we had a great holiday at this beautiful resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hospitable and great place for families, and a nearby walk to restaurants and the seashore.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shane David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip, could walk everywhere, kids loves the pool and activities and the breakfast was awesome.
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time in Cairns and our Novatel stay was excellent
Stayed 5 nights in Apr 2025

8/10 Good

Anish, Porirua

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent for families with kids. Hotel does need a revamp / renovation. Bathroom room paint peeling off due to moisture and water seeping out from the shower as tile slope for drain was not inclined much. A/c stoped working on the last night, it was hot an muggy. Tried to call the reception no answer but have mentioned this upon check out. They did apologise.
Stayed 9 nights in Apr 2025

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, sandy beach and pool bar
Stayed 7 nights in Apr 2025

8/10 Good

Prue

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness and friendly staff made for a great stay. New roller blinds would just made the rooms extra clean feeling
Stayed 6 nights in Apr 2025

10/10 Excellent

cristina Daza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

4/10 Poor

Colin

Liked: Cleanliness, property conditions & facilities
After initial check in only to be told our room was not ready. They will let us know when it is. Over an hour later and asking 3 times, they advised room still is not ready. Eventually gave us another room. By the pool day 3 and tables were filthy. Asked a bar attendant for a cloth to clean them. Was hand a cloth. Wouldn't have been so annoying if 3 staff weren't standing there talking. We'll clean the tables for you. Overall a good place and can only hope our stay was a few off days for staff.
Stayed 3 nights in Apr 2025

8/10 Good

Aimee

Stayed 6 nights in Apr 2025

8/10 Good

Charles

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful and couldn't help you enough. The pool area, whilst extremely kid friendly, was still able to cater for adults with a good bar area. Getting a lounge around the pool, can be challenging with people just leaving towels on the lounge for hours at time to reserve them, when someone else could have been using them. Sometimes you just have to move the towels and use the lounge. Rooms are a good size, and all conveniently located to the pool. We were in a family group with adult children and grandchildren, it proved the ideal resort for us. The breakfast was also good.
Stayed 7 nights in Apr 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with kids. The pool is magnificent , with the sandy beach. Swim up bar is a bonus. It’s great you can order food even at the swim up bar. The resort staff very helpful and very friendly. The breakfast buffet is excellent, so much to chose from . The lady who is greeting you is super lovely. Rooms are clean and perfect for a good night sleep beds are extra comfortable. Everything is wonderful in this hotel so close to the esplanade like 5 min walk. Only issue I had, the let the public to walk in and swim in the pool, by 10 am there was no available chairs and most people who reserved the sun beds had their own towels from outside I even asked one of them they told me they can just walk in while the paying customers don’t get a sunbed, while I paid over $200 for a night. Due to the public traffic on Saturday the pool was hectic. They need to respect the customers and close the public out who just wish to walk in for a swim. Otherwise I loved the resort would return again
Stayed 6 nights in Apr 2025