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Pullman Cairns International

5.0 star property

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Photo gallery for Pullman Cairns International

Outdoor pool, pool loungers
Superior Suite (Executive) | Living area
Exterior
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
17 Abbott Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Reef Fleet Terminal
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

9.4 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Mountain view

View all photos for Classic Room, 1 Queen Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Harbour View

8.0 out of 10
Very good
(28 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Harbour view

View all photos for Classic Twin Room, 2 Double Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Harbour View

9.0 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Harbour view

View all photos for Classic Twin Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Mountain View

8.4 out of 10
Very good
(27 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Mountain view

View all photos for Classic City Mountain View Room Queen

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic City Mountain View Room Queen

  • Sleeps 2

View all photos for Classic City Mountain View Room Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic City Mountain View Room Twin

  • Sleeps 4

View all photos for Classic Harbour View Room Queen

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Harbour View Room Queen

  • Sleeps 2

View all photos for Classic Harbour View Room Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Harbour View Room Twin

  • Sleeps 4

View all photos for Rejuvenated Deluxe Room, Harbour View

Rejuvenated Deluxe Room, Harbour View

Rejuvenated Deluxe Room, Harbour View

9.6 out of 10
Exceptional
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Harbour view

View all photos for Rejuvenated Deluxe Room Twin, Harbour View

Rejuvenated Deluxe Room Twin, Harbour View

Rejuvenated Deluxe Room Twin, Harbour View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Harbour view

View all photos for Rejuvenated Superior Room, Mountain View

Rejuvenated Superior Room, Mountain View

Rejuvenated Superior Room, Mountain View

9.6 out of 10
Exceptional
(28 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Mountain view

View all photos for Rejuvenated Superior Room Twin, City Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room Twin, City Mountain View

9.2 out of 10
Wonderful
(17 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Mountain view

View all photos for Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

9.0 out of 10
Wonderful
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

View all photos for Superior City Mountain View King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior City Mountain View King Room

  • Sleeps 2

View all photos for Deluxe Harbour View King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Harbour View King Room

  • Sleeps 2

View all photos for Deluxe Harbour View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin Room

  • Sleeps 2

View all photos for Superior City Mountain View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior City Mountain View Twin Room

  • Sleeps 4

View all photos for Executive Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, Mountain View

  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Mountain view

View all photos for Executive Suite, 1 King Bed, Harbour View

Executive Suite, 1 King Bed, Harbour View

Executive Suite, 1 King Bed, Harbour View

  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Harbour view

View all photos for Superior Suite (Executive)

Superior Suite (Executive)

Superior Suite (Executive)

  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Mountain view

View all photos for Executive Suite City Mountain View King

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite City Mountain View King

  • Sleeps 3

View all photos for Executive Suite Harbour View King

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite Harbour View King

  • Sleeps 3

View all photos for Grand Superior City Mountain Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Superior City Mountain Twin

  • Sleeps 4

View all photos for Superior Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Executive Suite

  • Sleeps 2

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About this property

Pullman Cairns International

Luxury hotel with a full-service spa, 4-minute walk to Cairns Esplanade
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Pullman Cairns International offers 321 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of Pullman Cairns International's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, detox wraps, or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Reef Hotel Casino and 4 minutes by foot from Cairns Esplanade
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered.
Coco's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Rollaway bed fee: AUD 60.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 103 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Beautiful place, close to things to do but why leave
Stayed 2 nights in Oct 2025

10/10 Excellent

Graeme

Stayed 1 night in Oct 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cairns Gem

Nothing to fault. Service, Rooms, Food and Fun exceptional
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From arrival to departure we were very happy with our stay. We were a little early for check in but were happily accommodated and allowed to leave our hire car (about to be returned) at the front entrance while we unloaded and took our luggage up to our room. We stayed in one of the Superior City/Mountain rooms on level 7 and had a great view over the newly refurbished pool area and beyond to the city and hills. The room was clean and comfortable with plenty of space, a small balcony and many nice touches throughout. We enjoyed cocktails by the pool and happy hour at the bar during our stay - both great. The pool area was a lovely place to hang out (even though some of the new decking does not appear to be quite complete, this did not impact our use if the pool). The water temperature was perfect on a hot day - slightly refreshing when you first get in but perfect for cooling off, and the spa pool was nice and hot if you wanted to warm up. The location is great, easily walkable to the lagoon, wharf area, a woolworths for essentials and many eating options. Rusty's Market for some great fruit selections was about a 10 min walk and the shopping centre just a little further. All staff we encountered (including cleaning staff) were friendly and helpful and we were very happy with our choice (we had considered many options in Cairns). We would happily stay here again.
View of the pool area from our room on level 7.
Happy hour cocktail.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional and the Spa went above and beyond, surprising us with a birthday dessert at the end!
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was very helpful with activities and polite.
Stayed 3 nights in Oct 2025

10/10 Excellent

Larissa

Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic stay. Room was gorgeous, staff friendly and mgr if hotel send Birthday treats to my room, what more could you ask for! We will definitely be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service a beautiful hotel with luxury and a true 🌟🌟🌟🌟🌟 stay we will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful. Enjoyed everything. Beautiful room. Beautiful hotel. Awesome staff. Thanks so much.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional especially Manny and Michael Kemp. Manny went above and beyond in service, hospitality and kindness. He truly made our stay worth while. The rooms were definitely 4 1/2 star, very clean, updated and modern with a classy design. The food at breakfast was excellent! Tasty and delicious and had everything you could want, even for fussy eaters. Pool area was lovely, great for kids and adults. Definitely will be returning when next in cairns.
Stayed 7 nights in Sep 2025

10/10 Excellent

Brett

Stayed 1 night in Sep 2025

8/10 Good

Deryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazing so comfortable
Stayed 3 nights in Sep 2025

10/10 Excellent

Debra Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with wonderful facilities. Our room was large and comfortable, with amazing views and balcony access. Friendly, efficient staff made our stay so enjoyable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Charles Chun Fai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location by the harbour and shops. Good condition gym with fresh fruits. Laundry available. 14/7 front desk. Slower internet but still excellent value.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Stayed 5 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - perfect location

Perfect location - clean rooms and efficient service . room will be updated soon as 3 floors are now being undated so looking forward to being in one of those rooms . Our room was spacious , clean and everything needed .
Stayed 5 nights in Aug 2025

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff. Felt like a proper hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nofoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views handy location to family function.

Stayed 1 night in Aug 2025

10/10 Excellent

John, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Reception and check in very good. Room excellent. Breakfast superb
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Beautiful dining options, wonderful staff and clean and tidy rooms. Will be back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - a little light on front desk staff
Stayed 3 nights in Aug 2025