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Ramada By Wyndham Cairns City Centre

Property class: 4

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Photo gallery for Ramada By Wyndham Cairns City Centre

Outdoor pool
Honeymoon Studio Suite, 1 King Bed, Tower
Lounge
Breakfast and dinner served, Regional cuisine
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cnr Abbott And Florence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Place, Esplanade Lagoon
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Honeymoon Studio Suite, 1 King Bed, Tower

Honeymoon Studio Suite, 1 King Bed, Tower

Honeymoon Studio Suite, 1 King Bed, Tower

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Plantation Room

Plantation Room

Plantation Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for City Room

City Room

City Room

8.0 out of 10
Very good
(57 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Tower

Deluxe Room, Tower

Deluxe Room, Tower

7.0 out of 10
Good
(2 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Tropica Room

Tropica Room | Bathroom

Tropica Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ramada By Wyndham Cairns City Centre

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Ramada By Wyndham Cairns City Centre offers 92 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Ramada By Wyndham Cairns City Centre's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Treasure Court Seafood
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Cairns Esplanade and 13 minutes by foot from Reef Fleet Terminal
Ramada By Wyndham Cairns City Centre offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Ramada By Wyndham Cairns City Centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.
Treasure Court Seafood - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Extended parking on site (AUD 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: AUD 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Treasure Court Seafood

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (140 centimetre wide door)

More

  • 2 buildings
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 20 per person
  • Extended parking fee: AUD 10 per day
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Cairns
The Hotel Cairns
Ramada By Wyndham Cairns City
Ramada By Wyndham Cairns City Centre Hotel
Ramada By Wyndham Cairns City Centre Cairns
Ramada By Wyndham Cairns City Centre Hotel Cairns

Ramada By Wyndham Cairns City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 241 out of 1000 reviews
Rating 4 - Poor. 117 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ralph

Travelled with partner
Disliked: Amenities
Very disappointed no wifi access Wifi worked in the office but not in room
Stayed 1 night in Jan 2026

10/10 Excellent

Amit

Stayed 3 nights in Dec 2025

2/10 Terrible

Ashvin

Stayed 4 nights in Jan 2026

6/10 Okay

Xiaozhao

Travelled with family
Liked: Staff & service, amenities
The hotel is little aged but ok to stay. We found some bugs on the floor. Location is convenient, close to major attractions.
Stayed 3 nights in Dec 2025

6/10 Okay

Kevin

Stayed 1 night in Dec 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities
Our room had not long been refurbished and was very clean with all amenities. The staff were excellent
Stayed 2 nights in Dec 2025

6/10 Okay

Monika

Disliked: Property conditions & facilities
Location is good, but the hotel needs a serious upgrade. Sad to see the front lobby area looking so shabby. Rooms are dated. Pool area looks like it was recently done is nice. Would not book it again if it remains in the current state.
Stayed 2 nights in Dec 2025

8/10 Good

Colleen

Liked: Cleanliness
Old but clean and spacious It’s in the process of being renovated I think
Stayed 1 night in Dec 2025

8/10 Good

Bhavna

Stayed 3 nights in Dec 2025

8/10 Good

Guangde, Edison

Travelled with family
Liked: Cleanliness
We booked a two-bed room but were assigned a one-bed room; the front desk resolved this quickly. The room was clean but the facilities are dated. There was also confusion about breakfast being included. The location is convenient.
Stayed 3 nights in Dec 2025

6/10 Okay

Olivia

Stayed 4 nights in Dec 2025

8/10 Good

Richard

Stayed 1 night in Dec 2025

6/10 Okay

James

Liked: Staff & service
Staff very friendly, convenient central location. Property and room very tired and in need of some urgent attention. The bed was clean and comfortable. The room was spacious with lots of potential. A good size bath but again very tired. The bedroom has timber shutter blinds instead of curtains which doesn’t block out light, the walls not soundproof at all, hearing all street noises and the neighbouring rooms every move. The fridge broken and a towel left stuffed in it, a nail sticking up from the tiles where the rubber door stop used to be. I wouldn’t stay here again unless it was refurbished.
Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Business traveller
Disliked: Property conditions & facilities
Property is abit tired, great location, Staff were friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Girish

Stayed 3 nights in Nov 2025

6/10 Okay

Kenneth

Liked: Cleanliness
Pool not accessible as it was under repair . Rooms good, but the website should alert people to the lack of a pool.
Stayed 1 night in Nov 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There are no warnings or advice on the booking platform that this accommodation is undergoing significant renovations to the pool area with temporary fencing and hi-vis and mess everywhere. It looked like an absolute dive and was not worth the money paid. The bathroom tap dripped the entire time, needing to shut every door to drown out the sound.
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great! Room perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

4/10 Poor

Lance

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
1. No phone. No way to talk to front desk from room. 2. Poor lighting. One small light for the entire room. 3. No dresser. Used suitcase in lieu of drawers. 4. Shutters closed, then opened slightly, so no privacy. 5. Bed was hard/uncomfortable. Felt like a box spring. 6. Commercial tile floor in bedroom. 7. Toilet water will hit your rear if you flush while sitting. 8. Hotel floors are split level - bags must be carried. 9. Thins walls. Can easily hear neighbors. 10. Bath handle did not work. Only shower. 11. Bathtub unusually high making it hard to get in and out. 12. Two night stand lights were too dim for reading. 13. No light/lamp on desk. 14. The TV was almost as small as my laptop screen. 15. TV channels very limited. 16. Nicely located to the Esplanade. 17. Hotel front desk staff very helpful and kind.
Stayed 3 nights in Nov 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Room was the cleanest we've stayed in. The welcome staff are wonderful. Extremely helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Penelope

Stayed 1 night in Nov 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities
Excellent value, great staff (Max, Benjamin and the lady), close to many dining options and other activities
Stayed 2 nights in Nov 2025

4/10 Poor

Anthony

Business traveller
Disliked: Property conditions & facilities
Air con broken first room. 2nd room great but two noisy people sat outside my room talking until 1 am. Not staff’s fault. Property looks old and dirty throughout.
Stayed 1 night in Nov 2025