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Sanctuary Palm Cove

5.0 star property

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Photo gallery for Sanctuary Palm Cove

Outdoor pool, pool loungers
2 Bedroom Courtyard Villa | Living area
Full-sized fridge, microwave, stovetop, dishwasher
Fishing
Porch

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View in a map
6 Cedar Road, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪2 min walk‬
  • Place, Clifton Beach
    ‪7 min drive‬
  • Place, Trinity Beach
    ‪12 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪30 min drive‬

Room options

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Apartment

  • Sleeps 2

View all photos for Standard Apartment, 1 Bedroom

50-inch Smart TV with digital channels, TV, DVD player

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed (Garden)

Studio, 1 Queen Bed (Garden) | Terrace/patio

Studio, 1 Queen Bed (Garden)

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Private Retreat

1 Bedroom Private Retreat | Living area

1 Bedroom Private Retreat

9.0 out of 10
Wonderful
(2 reviews)
  • 139 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Courtyard Villa

2 Bedroom Courtyard Villa

2 Bedroom Courtyard Villa

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms

50-inch Smart TV with digital channels, TV, DVD player

Standard Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(6 reviews)
  • 160 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Twin Beds

View all photos for Standard Apartment, 3 Bedrooms

50-inch Smart TV with digital channels, TV, DVD player

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(10 reviews)
  • 176 sq m
  • 3 bedrooms
  • Lagoon view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Beds

View all photos for Three Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

Three Bedroom Apartment

  • Sleeps 6

View all photos for One Bedroom Private Retreat

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Private Retreat

  • Sleeps 2

View all photos for Villa, 3 Bedrooms, Private Pool, Garden Area

Villa, 3 Bedrooms, Private Pool, Garden Area

Villa, 3 Bedrooms, Private Pool, Garden Area

  • 165 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed

Apartment with Terrace

  • Sleeps 2

Queen Garden Studio

  • Sleeps 2

Villa, 3 Bedrooms, Private Pool, Garden Area

  • Sleeps 6

Two-Bedroom Villa

  • Sleeps 4

Two-Bedroom Courtyard Villa

  • Sleeps 4

Terrace Room

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

Two Bedroom Apartment

  • Sleeps 4

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About this property

Sanctuary Palm Cove

Beachfront hotel with an outdoor pool and a hot tub
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Weekly housekeeping is available.
Sanctuary Palm Cove offers 23 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to patios. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided weekly.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sanctuary Palm Cove, you're just a quick walk from Palm Cove Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 5 minutes by foot from Palm Cove Beach and a 3-minute drive from Wet Tropics of Queensland
  • Airport shuttle service available for a fee
Sanctuary Palm Cove offers its guests a children's pool, an outdoor pool, and a hot tub. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Sanctuary Palm Cove. Self parking is free.

This 5-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: AUD 250
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 125.0 per day.
  • Cribs (infant beds) are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 6 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Sanctuary Palm Cove Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 283 out of 311 reviews
Rating 8 - Good. 23 out of 311 reviews
Rating 6 - Okay. 4 out of 311 reviews
Rating 4 - Poor. 1 out of 311 reviews
Rating 2 - Terrible. 0 out of 311 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already planning our next visit.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to the beach and shops/restaurants but private and quiet. Had a large, heated pool, which we made very good use of. Highly recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerhart and staff were absolutely fantastic. Friendly and helpful. I accidently lefy my mobile phone in our studio apartment upon check out. Didn't realise it until 90 mins drive towards home. Just one phone call to the office and it was on it's way via Auspost. Thankyou to all involved. Palm Cove and North of ,is Paradise.The scenery is breathtaking and the Sanctuary Palm Cove accomodation was very pleasing. We'll be back.
Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
If you are a family with young children this is a perfect place to stay, but if you are looking for peace and quiet you will need to stay elsewhere. While the resort staff are unable to discipline the children of guests, the fact that the children in the apartment above us screamed and cried from 6am until late at night every day made it very difficult for us to relax. We thought we had booked the one-bedroom retreat with spa, but when we arrived at the venue we were given a different apartment.
Stayed 7 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, lots of space and the private pool was a hit with the children
Stayed 3 nights in Jul 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Subhash, Naperville

Stayed 3 nights in Jun 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were in the area and asked to view the room a few days earlier nothing was too much trouble We changed our booking as we found there were more rooms in the apartment and at minimal cost 4 stayed there Brilliant kitchen appliances and pool area We dropped off groceries early the am of arrival the champagne and wine was put in the fridge for our arrival the staff were brilliant
Stayed 4 nights in Jun 2025

10/10 Excellent

Esther Elisabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Staff helpful and answered any questions we had about the area. Our apartment was excellent, very clean and roomy.
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment and beautiful grounds. Close to everything but quiet and private.
Stayed 8 nights in Apr 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Vacation Spot!

Beautiful apartments tucked away just off the Esplanade, easy walk to shops and restaurants and easy 5min drive to Coles for supplies. Rooms were perfectly suited for 4 adults and 2 children family vacation. Rooms were very clean and spacious. Grounds were lovely and the pool was really great for the kids! Would definitely recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely tremendous. The accommodations were fantastic, the staff was very helpful and knowledgeable about what to do and when, and the grounds themselves were beautiful. The wildlife around, being close to the beach etc. As we stated to the host, we will definitely be back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andre Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space and privacy
Stayed 10 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Property conditions & facilities
The Sanctuary is exactly that - a beautiful, calm and comfortable stay in paradise. Picturesque setting by the sea, comfortable, clean and spacious apartment and clean, high end facilities in and outside the apartment. We absolutely loved our stay and would recommend it to anyone wanting to enjoy a few days of peace and tranquility in a gorgeous setting.
Stayed 3 nights in Dec 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, big apartment. Bed linen and bath towels past their time. No towels and linen change for 6 days. Long walks to everywhere. No coffee capsules provided, as advertised. Check out strictly at 10.am. Maintenance being carried out, with generators, pruning and pool closures for cleaning while guests are in residence.
Stayed 6 nights in Nov 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Property conditions & facilities
Excellent well finished apartment , and fantastic pool.
Stayed 3 nights in Oct 2024

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing private bungalow with living area - full Kitchen, comfortable bed Private - local palms and bushes louvered windows all around - rise with the bird sounds & just outside studio was a 25 meter pool ( not crowded ( you could swim laps!!) and 10 step's away Palm cove esplanade with various cozy small eateries great food and reasonable prices - gluten free punk in lasagne - at surf club a 10 looking out at the quiet and scenic ocean
Stayed 4 nights in Oct 2024

10/10 Excellent

lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Victoria, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful property. Built as apartment living which is a plus! Location is great. I recommend this place
Stayed 5 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff, lovely large apartment and close to the beach and shops
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palm Cove stay

Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 star
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in perfect location
Stayed 7 nights in Jul 2024

10/10 Excellent

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for our family of 6. Rooms are spacious, luxurious and well appointed. The property is vast and you rarely see other guests which adds to the privacy feeling. The spa wasn’t working due to a recent weather event. Other than that, everything was excellent. The family that owns/manages the property were friendly and attentive. A logical stay in Palm Cove. Will be back again.
Stayed 3 nights in Jul 2024