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Aparthotel

Southern Cross Atrium Apartments

4.0 star property

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Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, pool loungers
Deluxe Room One Bedroom. Pool View - Non Serviced
Exterior
Flat-screen TV
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
3-11 Water Street, Cairns, QLD, 04870
  • Place, Cairns Central Shopping Centre
    ‪1 min walk‬
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Cairns Night Markets
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Studio - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio - Non Serviced

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Pool view - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Pool view - Non Serviced

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom - Non Serviced

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room One Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom - Non Serviced

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room One Bedroom. Pool View - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms - Non Serviced

  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room Two Bedroom. - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room Two Bedroom. - Non Serviced

  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Studio Apartment with Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Apartment with Pool View

  • Sleeps 2

View all photos for Deluxe One-Bedroom Apartment with Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe One-Bedroom Apartment with Pool View

  • Sleeps 3

View all photos for Studio Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Apartment

  • Sleeps 2

Studio Pool view - Single/Twin Bed - Non Serviced

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Studio - Single/Twin Bed - Non Serviced

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe One Bedroom Apartment

  • Sleeps 3

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About this property

Southern Cross Atrium Apartments

Along with 3 outdoor pools, this aparthotel has a fitness center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, barbecue grills, and a picnic area are onsite. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a balcony. Added amenities include a flat-screen TV, a stovetop, and a rice cooker. Housekeeping is available on request.
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Southern Cross Atrium Apartments. During your stay, you're just a quick walk from Cairns Central Shopping Centre. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools. This upscale aparthotel has 160 apartments on 3 floors. Each apartment includes amenities such as free WiFi and a balcony/patio.
  • Each apartment offers a balcony or patio, a flat-screen TV, and a microwave
  • Free WiFi
  • Free self parking
  • Take a swim in the 3 outdoor pools
  • Amenities include a gift shop, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Cairns Central Shopping Centre and 10 minutes by foot from Cairns Esplanade
Southern Cross Atrium Apartments offers its guests 3 outdoor swimming pools and a fitness center. Public spaces have free WiFi. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Southern Cross Atrium Apartments. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cairns aparthotel.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transport

  • Car hire
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 buildings
  • 160 units
  • 3 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 6:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free in-room WiFi has a 2-device limit.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Southern Cross Atrium Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 690 out of 1626 reviews
Rating 8 - Good. 683 out of 1626 reviews
Rating 6 - Okay. 178 out of 1626 reviews
Rating 4 - Poor. 49 out of 1626 reviews
Rating 2 - Terrible. 26 out of 1626 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Liked: Cleanliness, amenities
Room was clean, comfortable, spacious and quiet. The location was really great. Really liked this place and would stay again. However, we were only given one very small shampoo for two people for 6 days and while they did give us more when we asked they gave us a hard time about it stating they are un serviced rooms. They should either state NO toiletries in their rooms or give enough for the number of people and number of nights. Unserviced is misleading you to think it is only a lack of housekeeping. So a bit of a turn-off there. Also sauna is not working with no signs that there are efforts to fix it. Too bad as that was one reason we booked the place.
Stayed 5 nights in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean unit, with amenities closa by
Stayed 5 nights in Nov 2025

10/10 Excellent

Itsawat

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Good vibes good stuff service
Stayed 12 nights in Nov 2025

10/10 Excellent

Rattanasin

Liked: Cleanliness, room comfort
I love room and swimming pools gym very close to central shopping center.
Stayed 12 nights in Nov 2025

8/10 Good

Karen

Stayed 2 nights in Nov 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, amenities
Comfortable room, close to city, great swimming pools and friendly staff with easy parking.
Stayed 4 nights in Nov 2025

10/10 Excellent

Janusz

Liked: Cleanliness, property conditions & facilities
Nice room . Good location. Excellent service
Stayed 6 nights in Nov 2025

8/10 Good

Russell

Liked: Cleanliness, amenities
Unit was clean and well equipped for all you need
Stayed 2 nights in Nov 2025

10/10 Excellent

Graham, BUDERIM

Stayed 3 nights in Nov 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location very close to Cairns Central Shopping Centre and the Cairns Railway Station. It was also 3 blocks or so to the museum, art gallery and the night market. Rooms were spotless, with a super comfy bed. We enjoyed our morning tea with all the essentials.
Stayed 3 nights in Oct 2025

8/10 Good

Gowan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, cisy rooms, great facilities & pools.
Stayed 3 nights in Nov 2025

10/10 Excellent

Meryl

Liked: Cleanliness, room comfort
Fully equipped kitchen and appt. Very clean and comfortable. Washing m/c in the vestibule shared with one other apartment.
Stayed 3 nights in Nov 2025

10/10 Excellent

Margaret Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 14 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, amenities
The room was nice and quiet and had a very relaxing time. I like staying there because of kitchen and clothes washing facilities and close to Cairns Central.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantasic stay here, full kitchen, washing machine, dryer, 3 amazing pools to pick from. Very peaceful and quiet. Short walk to restaurants and cafes. Definitely great value
Stayed 7 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Clean room, good location, great pool.
Stayed 7 nights in Oct 2025

8/10 Good

Erin, Surf Beach

Stayed 8 nights in Oct 2025

6/10 Okay

Laura J

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
This property is nice however parking can be an issue, the Bed’s are not the best. Needs sharper knifes for cooking.
Stayed 7 nights in Oct 2025

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was perfect for us as we needed 2 connecting rooms. Property Manager was great as he was always there to help ordering a Cab when Ubers cancelled trips. Kids loved the option of 3 pools. Great aircon and fans in rooms. Would definatley stay again.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, room comfort
I loved staying here. Very close to everything, even a mall next door with grocery stores. Easy walk to the esplanade. Except for nighttime hours there was always someone available to assist....sometimes even before I asked. They fixed a power problem immediatly and quickly arranged a cab for the airport.
Stayed 9 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Lovely place
Stayed 7 nights in Sep 2025

10/10 Excellent

Kerry

Liked: Cleanliness, room comfort

Very happy overall

I did love it here. The room was very comfortable, clean and with great view of the pool. This hotel is situated in a great part of the city, very close to the shops and transport. Two things that I found not ideal was 1: the position of the smoking section. It is situated on the walking path. 2: exiting the pool and spa I found quite difficult and I am able bodied. There needs to be extra not so high steps and bars to grip as exiting the pool and spa.
Nice to sit on the balcony overlooking this.
Stayed 5 nights in Oct 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities
It was a lot minute booking for me as I hag a problem with my original hotel stay. This worked out well and it was clean and most convenient. Not may restaurants near by especially for dinner otherwise it worked out well for me.
Stayed 3 nights in Oct 2025

8/10 Good

Saichaitanya

Liked: Cleanliness, amenities, property conditions & facilities
Good one but not 4 star standards
Stayed 4 nights in Oct 2025

10/10 Excellent

Antonio Dominico

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apratmants have everything you need, The staff go beyond so friendly, helpful and real good knowledge of the area and things to do. Its well located walking distance to the local shopping mall for and bit an peices. Walking distance to alot of the local attractions. Rustys markets and night markets good place to try so many differnt foods from around the world. Highly Recomended
Stayed 4 nights in Sep 2025