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Holiday Inn Cairo Citystars by IHG

5.0 star property

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Photo gallery for Holiday Inn Cairo Citystars by IHG

Meeting facility
Reception
Exterior
A pool area with a bar and seating, palm trees, and a sunset sky.
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • Place, Citystars Heliopolis
    ‪1 min walk‬
  • Place, City Center Shopping Mall
    ‪14 min walk‬
  • Place, Tivoli Dome
    ‪6 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom, Smoking

  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Pool View

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom, Pool View

  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a television, and artwork on the wall.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk, a television, and artwork on the wall.

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom, Smoking

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a large bed, a desk, a television, and artwork on the wall.

Standard Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Single Beds, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a telephone, and a window with curtains.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Single Beds

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

A hotel room with two beds, a desk, a chair, a telephone, and a window with curtains.

Standard Room, 2 Single Beds, Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Single Beds, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom, Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a green sofa, a small table with a vase of flowers, a chair, and a window with curtains.

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking, Pool View

A hotel room with a green sofa, a glass-top coffee table with a flower vase, a dining area with wooden chairs and a table, and a large window with curtains.

Suite, 1 Bedroom, Smoking, Pool View

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
InterContinental Cairo Citystars by IHG
Nasr City
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 605 reviews
The price is €212
includes taxes & fees
15 Aug - 16 Aug
InterContinental Cairo Citystars by IHG

About this property

Holiday Inn Cairo Citystars by IHG

4 restaurants, an outdoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Holiday Inn Cairo Citystars by IHG offers 311 air-conditioned accommodations with minibars and video-game consoles. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Cairo Citystars by IHG. During your stay, you'll be connected to a shopping center, and just a quick walk from Citystars Heliopolis. Enjoy features like free WiFi in public areas, plus 4 restaurants and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Indira Restaurant, a theme restaurant that serves Indian cuisine
  • Continental breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Steps from Citystars Heliopolis and 11 minutes by car from Khan el-Khalili
Holiday Inn Cairo Citystars by IHG offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1487 square feet (138 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Holiday Inn Cairo Citystars by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.
Indira Restaurant - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required.
Windows Restaurant - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Star Corner - Overlooking the garden, this café specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Pool Garden - This family restaurant overlooks the pool and garden and specializes in international cuisine. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: USD 20 per person
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indira Restaurant
  • Pool Garden
  • Star Corner
  • Windows Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,487 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 25 2026 to December 31 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lobby
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Holiday Inn Cairo Citystars by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 187 out of 437 reviews
Rating 8 - Good. 143 out of 437 reviews
Rating 6 - Okay. 52 out of 437 reviews
Rating 4 - Poor. 24 out of 437 reviews
Rating 2 - Terrible. 31 out of 437 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

FOUZIA

Liked: Cleanliness, staff & service, property conditions & facilities
Break fast was good and the staff always available
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Property is very clean and close to all amenities. Breakfast has a great selection. Room amenities are great.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Fouad

Was ok , The location was great, but the hotel still old-fashioned
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel as it was right next to the mall
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

fathi

Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Great service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sameh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good place
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rimounda

Liked: Cleanliness, amenities, property conditions & facilities
Thank you was amazing stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Walid

Been there few times always the most convenient since its next to the citystarsmall
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and good service
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amira

Liked: Cleanliness, amenities, property conditions & facilities
Great location . Great staff & Food
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tejas

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff support needs to improve
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jinyong

Liked: Cleanliness, staff & service, amenities
Clean room with kind assistance
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

SATISH

Liked: Cleanliness, staff & service, room comfort
Hotel is adjoining very big shopping mall. SO many restaurants and shops nearby. Best service.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

MITESH KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION is very nice, Restaurant and reception Staff is very friendly,
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Amira

Liked: Cleanliness, property conditions & facilities
Helpful staff . Nice accommodations & good food . Room service was quick & delicious.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & affordable Great food & nice staff
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

khaled

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience especially staff in front desk & concierge was very professional & friendly
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Yasser

Disliked: Cleanliness, property conditions & facilities
Although we picked a non smoking room on a non smoking floor the entire floor stank of cigarette (and other) smoke. Room had clearly been smoked in as well and smelled strongly of stale tobacco smoke. Furniture was dated. Cleanliness was adequate. Wouldn't stay here again if you paid me.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient and staff is very friendly
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Amira

Liked: Amenities
Helpful staff & services . Hotel located within the mall .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great and it's right next to the City Stars mall.
Stayed 4 nights in Mar 2023